Family Palace Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
I was so happy to see your driver at the airport! That was very important to us!
- Novice Nomad
- Mixed Group, 25-30
- (1 review)
Communication barrier caused us expense and stress. Organised a pickup which didn't arrive. Room had to be cleaned, no towels, toilet paper or soap, someone had slept in one of our beds, lift did not go up to the hotel floor. Too many people lurking around in the foyer.