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Fastbook Hostel Reviews

1228L-3, Jalan Paya Terubong, In front of Desa Permata swimming poor, Penang, Malaysia

Reviews & Ratings Explained

81%Overall Rating

From 4 ratings
  • 85%Character
  • 95%Security
  • 55%Location
  • 90%Staff
  • 70%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

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  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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67%

We booked a twin share room but when we arrived it turned out it was simply a double room with a queen size bed instead of two separate ones. Thus, we ended up in a dormitory with a guarantee that no one would join us. The bathroom in the room was decent but not properly cleaned so I found it rather disgusting. One more thing is that once we arrived the person in charge told us to pay RM50 extra as a deposit. This information was not included in our booking details so we refused to pay.

Owner Comment (Show)
Dear, thanks for your feedback, actually we do not have twin bed, but it have the mistake on the listing, anyhow we will feedback to hostel world and make correction, meanwhile we will convert our queen bed to twin bed to some room as your remind. Due to immediate change room to others, I am overlook the room clean check, I apologies about this. Your feedback is much appreciated to improve us.

93%

Very nice and private little Hostel in the highest floor in a 4-store building... The owner was very polite and helpful and made the guests feel like they\'re part of the family :)

  • Novice Nomad
  • 09 Feb 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


77%

Positive: very clean hostel and with good mattreses and toilets. The reception guy is very nice. Negative: It is very far from the centre of Georgetown, the only thing that it is close is the Kek Lok Si temple. It doesn't have a living room or some space to rest apart from the dorms and the wifi signal is very bad.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • Spain
  • Male 18-24
  • (4 reviews)

Owner Comment (Show)
Thanks for your comment, we have recover the wifi signal by changing new device yesterday. We are on designing the living hall to serve all guest sitting and enjoy the wifi, reading,TV and more.Look forward to us for better improve. We improve from your comment, many thanks !

87%

It was a brand new hostel so ranking on atmosphere and characther would not be fair. But the staff was excellent. Now while hostel was outside of Gergetown it is probably in second best location it could be. It is right next to the biggest Buddhist temple in SEA. It was gorgeous and we were there during Chinese new year which made it even more special

  • Novice Nomad
  • 24 Jan 2012
  • Anonymous
  • USA
  • All Male Group 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your kind comments, your comment is important to us to improve.



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