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Fernloft KL @ Chinatown Reviews

No 60A Jalan Hang Kasturi, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

80%

Rating
947 Total Reviews
  • 80%Value For Money
  • 89%Security
  • 89%Location
  • 84%Staff
  • 73%Atmosphere
  • 73%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

The hostel is nearby to LRT Train station, bus station, walking distance to Pasar Seni ( Central Market ), Chinatown is located at the back of hostel. You can enjoy the Chinese cuisine. The staff are very helpful and friendly , they are very much willing to help on any time. The showers and toilets are cleaned all the time. they have a open roof top, where you can sit to have drinks and share stories with other in House guest. I really enjoyed my stay here.

  • 7th Dec 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 31-40
  • (1 review)


80%

it was a nice stay in fernloft....especially the staff Mr.Anand was so kind and very helpful... i will stay again here for Mr.Anand......

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


100%

Awesome experience

  • 13th Nov 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi ,thanks for your valuable comment. We are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on next visit, Fernloft Chinatowm KL Team. .

54%

It smells nasty. The carpet floor is really gross and needs cleaning. The pillows need to be washed aswell from time to time. The beds are extremely shaky. Once anyone moves the whole bed moves. The reality doesnt look like the pictures. The breakfast cannot be called breakfast.


100%

My time at fernloft was probably the happiest so far in my travels. I'd like to thank all the staff for helping me out, particularily Shravan who went out of his way on the day I left to help me get to the airport. The hostel is clean and the atmosphere is very relaxed. Thanks again. I hope to visit again

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


31%

The room was very dirty and smelt really bad. The bathroom and kitchen were very dirty too. It was really disgusting to sleep there and have a shower too. One boy from staff didn't speak too much English so it was imposible to get some directions. Other boy from the staff told me where I could take a bus to Melaka, I went there and he was wrong, so finally I spent a lot of money and time trying to find the right station. Defenitely this is the WORST hostel I've ever been. Don't go there!

Owner Comment (Hide)
thanks for your valuable comment. Our housekeeping staff takes pride on doing and making sure the cleanness is taken care all the time. We have a new staff have joined and he is still on the learning period, Regarding the bus to Malacca, my staff always goes to Malacca and i am sure they will not provide an wrong info to the guest about the direction to Malacca. Hope to see you again on your next visit, Fernloft KL Team

91%

Bed sheeting and bad really need an improvement.rest all excellent. Staffs are all very nice and restrooms all very clean. Location is very convenient to many famous spot. Sahil, we will miss you!

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. We will be looking into the bed sheets and also the bedding. Hope to see you again on your next visit, Fernloft KL Team

71%

Accomodiont for travellers looking for a cheap bed. Stayed one night in a dorm room. It was suprisingly quiet and the toilets and showers were enouhg even for a big group of people. Clean enough and nice staff. The bed was a little bit hazardous though: when climbing to top bed the bed almost fell over and during night the handle(rail) in bed fell off. :D

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

83%

Good location, wifi only worked on 2/4 days though. Beds comfortable but a bit rickety

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

100%

Very nice place !

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

51%

I wasn't expecting to sleep in a grand palace but this place could def use some work. My room smelled like musty arm pits and the floor needed to be vacuumed. The bunk beds were old and raggitty. There's only one shower and 2 bathrooms on the entire floor. The pillows are flat and filthy, looks like they haven't brought new ones in centuries. All of these things they can improve if they probably cared enough, until then, I wouldn't stay again.

Owner Comment (Hide)
thanks for your valuable comment. Our housekeeping staff takes pride in their work, due to rainy season we have informed the guest to leave their wet shoes or socks out of the room but there are guest just ignore the message and place the shoe or wet socks in the room that creates uncomfortable smell in the room beside of that or hostel has 3 toilets and 3 showers. Hope to see you again on your next visit, Fernloft KL Team

91%

Staff were amazingly flexible and left breakfast out for our very early departure. Very nice clean hostel, only stayed one night but I would definitely go back

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Cassie, thanks for your valuable comment, we are glad that you have enjoyed your stay at our h0stel. Hope to see you again on your next visit. Thanks again, Fernloft KL Team

91%

The hostel is 1mins walk from the pasar seni station (next station from kl sentral) and from the china town Really nice staff, and great security (keys to get to any places) there is a loft where people can sit and communicate Will be perfect if the rooms didn't smell lol 駅と中華街から1分で、最高のロケーション。スタッフもとても親切で、屋上に宿泊者が座って交流できる場所があります。セキュリティーも万全なので、宿泊者以外は入れないようになっています。

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • Japan
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay. Hope to see you again on your next visit at Kuala Lumpur

46%

Just not good.

Owner Comment (Hide)
thanks for your valuable comment, our staff take oride in keeping the place clean and neat. At hostel we want all our guest to feel comfortable staying with us. We hope maybe on your next visit to our hostel, there will be something that you can comment about your stay at our hostel. Fernloft KL Chinatown Team

91%

Very accessible to the train station and the room price is very cheap! Plus the pantry area has a nice view every morning.

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay. Hope to see you again on your next visit at Kuala Lumpur

83%

really nice hostel, close to Chinatown. nice rooms and amazing guy at the reception. can highly recommend it!

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay. Hope to see you again on your next visit at Kuala Lumpur

66%

The staff were nice and helpful, and the atmosphere was relaxed and it was easy to make friends, however I found the dorm smelly, and I woke up the next day with several small bites on my arm. I did not like the city of Kuala Lumpur, so once I checked out, I was happy to leave. Overall this is a good place if you're in transit from place to another.

Owner Comment (Hide)
thanks for your valuable comment. we are glad that you have enjoyed your stay at our hostel. Hope to see you again on your next visit to Malaysia, Fernloft KL Chinatown Team.

97%

3rd time in this hostel and it's always a pleasure!!!


66%

Unfriendly staff and there is no 24-hours reception, poor.

Owner Comment (Hide)
thanks for your comment, as you know we have mentioned on the hostelworld platform that our operation hour is from 9.00am till 5.00am the next morning and at the same time we have put up an notice on the operation hour at the front desk. All my previous review stated all my staff are very polite and helpfull and there are no negative feedback on the staff. Thanks again, Fernloft KL Chinatown team

86%

right at the lrt-station and near the big pudu bus station (5 min walk). great stay! will stay here again when back in KL! ONLY MINUS: AC is only working at night.

Owner Comment (Hide)
thanks for your valuable comments, we are glad that you have enjoyed your stay at our hostel. Hope to see you again on your next visit to Kuala Lumpur, Malaysia. Thanks again, Fernloft KL Chinatown team.



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