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Fernloft KL @ Chinatown Reviews

No 60A Jalan Hang Kasturi, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

84%Overall Rating

From 123 ratings
  • 80%Character
  • 90%Security
  • 92%Location
  • 84%Staff
  • 77%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

the hostel is strategically located, good atmosphere and the staffs are friendly, suggest and help me to do booking through hostelworld.com, thank you Ryan! You're such a nice person.

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • Malaysia
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Thanks for your valuable comment, we are happy that you have enjoyed your stay with us.Fernloft Chinatown KL Team

73%

Very nice stay, but hard to get on computers to check emails. The '15 minute' limit was not enforced at all. That's OK if no one is waiting, but there were people watching movies whilst there was a queue of people waiting. Also the '11pm lights-out' was likewise unenforced, meaning that guests had to be the bad cop and ask people who were reading if it was OK to turn off the lights. Heard a minor altercation when one guy didn't want the lights off. Not really the guest's place to police that.

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Australia
  • Male 41+
  • (3 reviews)

Owner Comment (Show)
Thanks for your valuable comments, as you know some of the guest is only able to call their family by skype at late night due to the different of the zone timing and our staff would inform them if there is other guest that wants to user the computer. Our staff would come to the rooms at 11pm to check on the lights and to turn it off but sometimes as the staff leaves the guest would on back the lights, We will look into this matters. Thanks again for your valuable comments. Fernloft Chinatownkl Team

100%

Big thanks to Mohan, Chris and Ryan for their all out service. They have an amazing roof top. The place is well maintained. We even have enjoyed barbecue party. Best Hostel.

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • Chile
  • Couple 31-40
  • (1 review)

Owner Comment (Show)
Thanks a lot for valuable comment about our hostel. We are happy that you have enjoyed your stay with us. Hope to see you again. Fernloft Hostel Chinatownkl

100%

Loved our stay at Fernloft KL Chinatown aside from it's strategic location, they also have very friendly and accommodating staffs. They were very willing to help us especially when asking for directions around the City. I would highly recommend this place to my friends and relatives, and I would definitely stay at this place again when I visit Kuala Lumpur again or in Singapore.

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • Philippines
  • Female 25-30
  • (1 review)


90%

The best thing about this place is the roof, where the free breakfast (bread/jam/peanutbutter) is served and occasionally even dinner (I was lucky to be around for this). Its clean and very centrally located. The dorms are clean, cold and quiet. And the staff is really great! My plans got messed up and I ended up only being able to stay one of the two days I'd reserved on HW. Even though you're supposed to have to pay for any nights reserved, they were able to charge me just 1 night.

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • USA
  • Female 25-30
  • (3 reviews)

Owner Comment (Show)
we are glad that you have enjoyed your stay with us although you only was able to stay for a day only. We hope the next visit, you will stay longer days with us.Thanks again for a valuable comment. From Fernloft Chinatown KL Team

100%

Execellent hostel. All the staff were very helpful. I am very impressed. All in all it has been a very positive experience. I highly recommend FERNLOFT.

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • Australia
  • Male 25-30
  • (1 review)


87%

Hi, Thanks FernLoft! My stay there was nice and very comfortable! The staff was kind, very helpful and accommodating. Thanks again!

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • Philippines
  • Female 31-40
  • (1 review)


93%

The Fernloft is one of the best hostels i ever stayed with! From a convenient mattress in an airconditioned room over the hot showers to the friendly and helpful staff!! Everything is basic but clean and in a good condition! We liked it very much here and will come back!

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)


80%

please remake your map in your web site. it's too small to see and hard to recognized your location and print.

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • South Korea
  • Female 31-40
  • (1 review)


100%

Great hostel. An excellent place to stay and for sure you will get good value for your money. Mohan, Chris and Ryan make it an amazing place to stay. The hostel is located at a strategic location nearby train station, puduraya bus terminal. Had a great time there and would surely recommend this hostel to all my friends.

  • Novice Nomad
  • 03 May 2012
  • Anonymous
  • Canada
  • Female 31-40
  • (1 review)


80%

It´s clean, safe,24/7 reception, it has security doors and lockable locker storage. The kitchen is directly on the roof terrace of this building. So it´s little bit unusal to cook outside, but still clean. There is free breakfast every day! The staff is nice, except the one chinese looking guy. His unfriendly and he seems to be sleepy all the time. The Hostel is directly in chinatown near the centre market. So you will find everywhere a shop or restaurant. I would definitely come back again! ;)

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Hi Christian, thanks for valuable comment, we are glad that you have enjoyed your stay with us. Regarding the chinese staff, actually he is a Filipino staff at that time he was recovering from his high fever and he was under medication that was given the doctor, Thanks again and hope to see you on your next visit. Fernloft KL Chinatown

87%

The hostel is well located and clean. The staff is very helpful

  • Novice Nomad
  • 29 Apr 2012
  • Anonymous
  • Argentina
  • Male 25-30
  • (6 reviews)


87%

Facilities in the kitchen such a spoon, fork, plate are not enough for guests. And the kitchen's shelves are not clean and tidy.

  • Novice Nomad
  • 29 Apr 2012
  • Anonymous
  • Vietnam
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi Wendy, thank you for your valuable comment. At our hostel we have make sure that there is enough spoon, fork, and plate for the guest unless someone is more than a set. Most of the time our staff would clean the shelves to maintain the cleanness.Again thanks for your valuablr comments and hope to see you again on your next visit. Fernloft KL Chinatown

100%

Affordable price. Nice rooftop. Free barbecue party. . Definitely will stay again at FERNLOFT.

  • Novice Nomad
  • 24 Apr 2012
  • Anonymous
  • Northern Ireland
  • Female 41+
  • (1 review)

Owner Comment (Show)
Hi , thank you for a valuable comment. We at Fernloft hostel are glad and happy that you have enjoyed your stay with us. Hope to see you again on the next visit. Fernloft KL Chinatown Team

63%

The toilets at 2nd floor are not easy to flush. There was no window in my 6 female dorm, also my friends private room. Dont know why some staff live there. The fridge on top floor be filled with lots of food looked like belong to staff. Staff are friendly anyway.

  • Novice Nomad
  • 19 Apr 2012
  • Anonymous
  • Taiwan
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for a valuable comments. Every time after the water is flushed it takes about 2 - 3 minutes to fill up because the water supply is shared with 2 other floors as well.The food in the fridge some belong to the staff and some of it belong to the guest as well and our company has a located a room for the staff to stay. Thanks again. Fernloft Chinatown KL team

77%

The major issue we had was that during our entire stay the downstairs bathroom was under renovation, this meant we had to keep going upstairs and the toilets were often dirty. We also had an issue finding the hostel at night, so more precise directions from the station would be helpful. Otherwise the hostel staff were friendly and I really liked their rooftop area.

  • Novice Nomad
  • 17 Apr 2012
  • Anonymous
  • Australia
  • Male 25-30
  • (8 reviews)

Owner Comment (Show)
Hi, thanks for your valuable feedback as it would help us to improve our service in the future. Sorry for the inconvenience caused during your stay. The renovation was carried out due to water blockage from the 1st bathroom and at the same time there was only 1 bathroom could be used that was the reason we requested some of the guest to use the 2nd floor bathroom.We will improve the directions to our hostel and make it easy to the guest.Hope the next visit to our hostel will be more enjoyable. Thank you again. Fernloft Chinatown KL

100%

Highly recommended. Had a great time :)

  • Novice Nomad
  • 16 Apr 2012
  • Anonymous
  • Philippines
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Hi, thanks for your comment. We are glad that you have enjoyed the stay with us and hope to see you again next year. Thank You Fernloft KL Chinatown

90%

we had a great time. the computor should be switched off at 11.00pm and not used after that time to watch movies.

  • Novice Nomad
  • 14 Apr 2012
  • Anonymous
  • Australia
  • Male 41+
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment. We at Fernloft KL are happy that you have enjoyed your stay with us and had a great time. the reason we leave the computer on after 11.00pm because some of the guest wants to use the skype to call the loved ones and friends or to check their mail. Thanks again from Fernloft KL Chinatown

100%

A perfect place to stay in KL.. Price is reasonable..Very convenient.. Friendly staff CRIS and RYAN.. I would really recommend this to all travelers like me.. It was a great stay at Fernloft KL :)

  • Novice Nomad
  • 11 Apr 2012
  • Anonymous
  • Philippines
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi maguinda, thanks for your feedback. We are happy to hear that you have enjoyed your stay with us. Hope to see you again on the next visit to Malaysia. Thank You Fernloft Chinatown KL

90%

The hostel is in a very good location! All the best of KL, historic or shopping is within a close walking distance! Would stay here again when I visit KL.

  • Avid Traveller
  • 09 Apr 2012
  • jason6265
  • Philippines
  • Male 25-30
  • (17 reviews)


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