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Fernloft KL @ Chinatown Reviews

No 60A Jalan Hang Kasturi, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

76%

Rating
890 Total Reviews
  • 76%Value For Money
  • 80%Security
  • 90%Location
  • 74%Staff
  • 71%Atmosphere
  • 69%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

We stayed this time in a private room. It was still affordable and a lot more comfortable. The room was super small but we didn't really need more. The bathroom was still shared but the private rooms are in a different floor and the bathrooms there were better. The place was clean, the only complaint were the towels we rented (they had a funny smell, not dirty but they just smelled funny). The location is ok just around the corner from Chinatown


89%

Centrally located for Chinatown. It doesn't have an amazing atmosphere for meeting people, but you get good value for your money here.


83%

The key things why I booked this place is because A. Price and B. Location that's what the hostel is good for. One stop away from KL Sentral station and 50 metres to the nearest station. Chinatown just right around the corner and Central market opposite. Didn't speak that much to reception/staff so can't give a comment. Booked a 24 bed dorm and luckily it was almost empty for the 2 nights. Breakfast was toast and a hot drink on the rooftop terrace. Lockers were a good size, would stay again


43%

I was having an issue with the bed as I apparently got bitten by some insects, could be beg bugs after lying on the bed for a while. Please make sure the beds are clean. It was not so impressed by the breakfast which is basically just bread with peanut butter, jam or butter.


57%

a bit run down. bad smell. linen with holes,...


71%

Some showers hot water was not working. Outside sink was leaking water

  • 14th Dec 2013
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Mixed Group, 41+
  • (1 review)


71%

Hot water not working in some bathrooms. Outside sink was leaking.

  • 14th Dec 2013
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Mixed Group, 41+
  • (1 review)


77%

it is very affordable rate nice out look and wonderfull placement for visitors , i really like this place and enjoyed as much i can, thnx

  • 7th Dec 2013
  • Novice Nomad
  • Anonymous
  • Pakistan
  • Male, 31-40
  • (1 review)


20%

I stayed at Fernloft on 27 Nov 2013. The bus which I had booked through Fernloft did not come. I almost did not make it back to Singapore. I paid RM50 to receptionist Mohan and asked for a receipt, but was given a note instead. He told me that a cab would ferry me to board the bus. When I asked about bus agency, he told me not to worry. The cab dropped me at Puduraya alone. I asked bus agents, none knew abt the note. ---> I urge Fernloft management to look into this seriously. Is this a scam?

Owner Comment (Hide)
Hi Gibson, On that day, the bus company waited for you almost 1hour from their actual departure time. They were actually waiting for you and inform me that they were unable to find you. At hostel i were actually waiting for your call but there was no call from you. The bus company have refunded the ticket money. You can collect the money on your next visit.

54%

Personally I didn't like this hostel. The only useful thing was it being so close to the metro line, which made it easier to get around. I'm not exactly fussy, I've been in all sorts of stays but this place had an incredibly funky smell (bad) and the staff weren't very helpful


100%

This hostel is very good. I liked this hostel very much. This hostel is situated in the centre of the city. Central market, Petailing street , China town, Majid jamek all are in walkable distance from this Hostel. The best thing i like here is the mode of transport available from here with Free morning breakfast & WIFI . All staff members are very friendly. I give 100% to this hostel. Its worth to live here. Thank you so much to Fernloft team.


91%

As always very good, I came back and I will do so in the future


100%

I enjoyed my stay at ferloft very much. All working facilities. Suguna was especially helpful. She answered all of my questions thoroughly and gave me information on the best sites and restaurants. Definitely an asset to the fernloft team

  • 19th Nov 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for your valuable comments, we are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on your next visit. Fernloft KL Team

94%

This is my second time to be in this hostel. i like the place because it's convenient and very cheap. Though cheap, you actually get more from its facilities. But for an improvement, they may want to provide thicker blankets because it really gets cold at night.

Owner Comment (Hide)
Hi Jejomar, Thanks for your valuable comments, we are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on your next visit. Fernloft KL Team

100%

all is great! that why I come back here... All personal is very nice and helpfull!

Owner Comment (Hide)
Hi Mihail, Thanks for your valuable comments, we are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on your next visit. Fernloft KL Team

94%

Location is directly across from train and bus station. Everything is very easy to get to from there. Staff very friendly and helpful. Loved the peanut sandwiches for breakfast every morning and we loved the rooftop area. We enjoyed everything about our stay at Fernloft.


77%

This was the perfect little spot for me to relax after traveling or nearly 6 months. It's close to public transit and some local attractions. There are quite a few local places with great food that are extremely affordable. The lounge area is a great place to hang out and meet some fellow travelers (TV if you like). Wifi was extremely fast and up 24/7. The staff was very very helpful with everything at the hostel and arranged my transport to Singapore. Bread with jam

  • 6th Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Thanks for your valuable comment, we are glad that you have enjoyed your stay at our hostel. Hope to see you again on your next visit. Thanks again, Fernloft KL Team.

94%

very good hostel. have all you need for a very good price. nothing smells, nobody unfriendly, stuff helps its clean, you dont need more! I come again!

Owner Comment (Hide)
Hi, Thanks for your valuable comments, hope to see you again on your next visit. Thanks again for your support. Fernloft KL Team

40%

This hostel has many bed bugs. First I was in the 6 bed dorm where I saw one there, then the 4 bed dorm and I saw one.... they were in denial about it however admitted that their 24 bed dorm has had them. Anyways, they were nice enough to give me my money back for the last 2 days of stay. I don't recommend this place... unless you like bed bugs!

Owner Comment (Hide)
Hi thanks for your valuable comment, every month we do regular pest control service but as you know guest comes from other destination could have bring a bed bug with their luggage and it could infect the bed where they stay next. Bed bugs is something that we only can prevent them from spreading. We have looked your comment seriously and we have called the pest control to treat the bed bugs issues. Thanks again, Fernloft KL Team

100%

I stayed at fernloft.The staff are very friendly and supportive . They have a tidy kitchen where guests can cook their own food. They have washing machine at the roof top where guests can wash their soiled clothes. Bright and good air conditioning . Special comment for a staff named suguna . She came across as a very warm person who helped me with sorting out my travel glitches within Malaysia . She also gave me medical aid for a rash that I contracted . I would give her 10 on 10 .

  • 30th Oct 2013
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hi, Thanks for your valuable comment, we are glad to hear you have enjoyed staying at our hostel. Thanks again. Fernloft KL Team

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