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Fernloft KL @ Chinatown Reviews

No 60A Jalan Hang Kasturi, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

78%

Rating
983 Total Reviews
  • 79%Value For Money
  • 84%Security
  • 91%Location
  • 81%Staff
  • 70%Atmosphere
  • 65%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Friendly staff. Dorms were dirty. Beds are quite old and noisy, they seem to be falling apart.


100%

Awesome experience

  • 13th Nov 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi ,thanks for your valuable comment. We are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on next visit, Fernloft Chinatowm KL Team. .

54%

It smells nasty. The carpet floor is really gross and needs cleaning. The pillows need to be washed aswell from time to time. The beds are extremely shaky. Once anyone moves the whole bed moves. The reality doesnt look like the pictures. The breakfast cannot be called breakfast.


100%

My time at fernloft was probably the happiest so far in my travels. I'd like to thank all the staff for helping me out, particularily Shravan who went out of his way on the day I left to help me get to the airport. The hostel is clean and the atmosphere is very relaxed. Thanks again. I hope to visit again

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


31%

The room was very dirty and smelt really bad. The bathroom and kitchen were very dirty too. It was really disgusting to sleep there and have a shower too. One boy from staff didn't speak too much English so it was imposible to get some directions. Other boy from the staff told me where I could take a bus to Melaka, I went there and he was wrong, so finally I spent a lot of money and time trying to find the right station. Defenitely this is the WORST hostel I've ever been. Don't go there!

Owner Comment (Hide)
thanks for your valuable comment. Our housekeeping staff takes pride on doing and making sure the cleanness is taken care all the time. We have a new staff have joined and he is still on the learning period, Regarding the bus to Malacca, my staff always goes to Malacca and i am sure they will not provide an wrong info to the guest about the direction to Malacca. Hope to see you again on your next visit, Fernloft KL Team

91%

Bed sheeting and bad really need an improvement.rest all excellent. Staffs are all very nice and restrooms all very clean. Location is very convenient to many famous spot. Sahil, we will miss you!

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. We will be looking into the bed sheets and also the bedding. Hope to see you again on your next visit, Fernloft KL Team

71%

Accomodiont for travellers looking for a cheap bed. Stayed one night in a dorm room. It was suprisingly quiet and the toilets and showers were enouhg even for a big group of people. Clean enough and nice staff. The bed was a little bit hazardous though: when climbing to top bed the bed almost fell over and during night the handle(rail) in bed fell off. :D

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

83%

Good location, wifi only worked on 2/4 days though. Beds comfortable but a bit rickety

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

100%

Very nice place !

Owner Comment (Hide)
thanks for your valuable comment. We are glad that you have enjoyed your stay with us. Hope to see you again on your next visit, Fernloft KL Team

51%

I wasn't expecting to sleep in a grand palace but this place could def use some work. My room smelled like musty arm pits and the floor needed to be vacuumed. The bunk beds were old and raggitty. There's only one shower and 2 bathrooms on the entire floor. The pillows are flat and filthy, looks like they haven't brought new ones in centuries. All of these things they can improve if they probably cared enough, until then, I wouldn't stay again.

Owner Comment (Hide)
thanks for your valuable comment. Our housekeeping staff takes pride in their work, due to rainy season we have informed the guest to leave their wet shoes or socks out of the room but there are guest just ignore the message and place the shoe or wet socks in the room that creates uncomfortable smell in the room beside of that or hostel has 3 toilets and 3 showers. Hope to see you again on your next visit, Fernloft KL Team

91%

Staff were amazingly flexible and left breakfast out for our very early departure. Very nice clean hostel, only stayed one night but I would definitely go back

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Cassie, thanks for your valuable comment, we are glad that you have enjoyed your stay at our h0stel. Hope to see you again on your next visit. Thanks again, Fernloft KL Team

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