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Fernloft KL @ Chinatown Reviews

No 60A Jalan Hang Kasturi, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

83%Overall Rating

From 168 ratings
  • 78%Character
  • 86%Security
  • 90%Location
  • 85%Staff
  • 79%Atmosphere
  • 79%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

The hostel location was amazing, and it had a very friendly atmosphere. For the price, the hostel was definitely worth it. The only thing that my group has issues with were the bathrooms. Although there were toilets and showers (what more could you really ask for?), there were difficulties to get them to work.

  • Novice Nomad
  • 24 Jan 2013
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Show)
Hi, thanks for your valuable comment, we are glad that you have enjoyed the very friendly atmosphere at our hostel with its amazing location that are easy access for everyone. We are sad to hear about the water pressure and we are working toward to improve the water supply at our hostel. The water pressure drops when ever there is full house because most of the guest use toilet and shower room at the same time. Thanks again for your valuable comment. Fernloft KL Team

67%

It is hard to find a location because of a super small front sign ! The room is quite ok, but I don't like the toilet. It was out of water sometimes and the shower is really weak and slow. It took me a long time to wash my hair :'( Washing is expensive because you have to pay RMD 10 for only clothes washing, not drying (you have to hang them on through the night) whereas you can walk only 5 minutes and you can find a washing service with a similar price and you have got them all !

  • Novice Nomad
  • 22 Jan 2013
  • Anonymous
  • Vietnam
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment, we are going to fix install a big signage on the main wall for everyone to see more easier and if we are full house and all the guest use the toilet and shower at the same time it will cause pressure drop in the water. Thanks again for your valuable comment. Fernloft KL team

100%

Amazing awesome place right near chinatown and the LRT. Easy and safe I enjoyed my stay very much.

  • Novice Nomad
  • 21 Jan 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (8 reviews)

Owner Comment (Show)
Hi, Thanks for valuable comment. we are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you again on your next visit to Malaysia. Fernloft KL Team

87%

excellent location,you just need cross the road ,and there are free bus to KLCC and subway station. near by china town and not far away from Masjid Jamek and Masjid Negara

  • Novice Nomad
  • 16 Jan 2013
  • Anonymous
  • China
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment. We are glad that you have enjoyed your stay at our hostel, thanks again. Hope to see you soon on your next visit. Fernloft KL Chinatown Team.

73%

On the first place, I would like to thank hostel world for having such a wonderful platform for backpackers . The variety is awesome !! About Fernloft KL, the reach is very convenient for back packers. Staffs were very friendly and cleanliness were kind of acceptable grade. Overall, it's definitely a value for money !! One concern : I felt a bit of suffocation and It would be good if the 24 bed dorm has got some kind of exhaust.

  • Novice Nomad
  • 12 Jan 2013
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi, Thanks for your valuable comment,we are glad that you have enjoyed your stay at our hostel. As for the 24 bedded drom we have already insert 2 exhaust fan in the room and we are planing to open up windows for the room. Hope your next visit will be more happier in the 24 bedded drom. Hope to see you again on your next visit to Malaysia.Fernloft KL Chinatown..

90%

Fernloft was really clean and the staff was great and helpful. The rooftop deck was good for breakfast and prebar beers. Great location, super close to the metro and markets. Nothing really to complain about! Had a good time there.

  • Novice Nomad
  • 12 Jan 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment, we are glad that you have enjoyed your stay at our hostel. Thanks again, hope to see you on your next visit back to Malaysia. Thanks again, Fernloft KL Team

77%

Good location, near chinatown. Need keycode to get in to the building and another to get into the hostel location. Each bed had its own nightlight and electric plug

Owner Comment (Show)
Hi, thanks for your valuable comment. We are glad that you have enjoyed your stay at our hostel, thanks again. Hope to see you soon on your next visit. Fernloft KL Chinatown Team.

63%

I stayed in a 6 bed mixed dorm and the room was very small as they clearly try to fit as many beds as they can into a small space. The shared bathrooms were not very clean. There was a good roof top area where you could cook and hang out. The place was cheap and at the end of the day you get what you pay for. I wouldnt recommend this place to anyone but I also wouldnt tell anyone not to go here.

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • England
  • Female, 31-40
  • (7 reviews)


70%

Ok stay, but dirty rooms and showers. Very kind owner, though. Be early for breakfast, or there is nothing left for you.

Owner Comment (Show)
Hi, Thanks for your valuable comment. Ar Fernloft we really emphasis on cleaniess, Our staff clean the rooms and shower 3 times in a day. sometimes the guest just through their thing on the carpet or under need the beds. Our breakfast starts at 6.30am till 11.30am and there is ample time for all the guest to have their breakfast. Thanks again, Fernloft KL team

73%

We stayed 3 days in Fernloft Hostel @ KL.The location is super. It's directly at a main road in the middle of Chinatown ca. 1km away from the Pudaraya bus station, where all the express-buses drive to Singapore, Melakka, Penang, Cameron Highlands,... The Hostel itself is really nice. The rooms are ok, but not really comfortable. Just the bed, a little cupboard and some lockers...no extra lights or tables. We had a weird smell in the way to our room. The A/C, fan was working, the stuff was nice:)

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi, thanks for your valuable comment, we at Fernloft always emphasis the housekeeper finishes his job,but sometimes some of the guest leaves their shoe dirty at the corridor near their room that cause smell the entire floor. We have installed bed lights to all the beds that can be used by the guest during the nite time.Thank again, Fernloft KL Chinatown Team

60%

Did the job. But no more than that.


73%

Very clean and well organised. I found some of the staff to be a bit unhelpful at times. The door to my floor that i was staying on towards the end of my stay was broken

  • Novice Nomad
  • 26 Dec 2012
  • Anonymous
  • England
  • Female, 25-30
  • (5 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment, we are glad that you have enjoyed your stay with us. Most of our staff are trained to be helpful to the guest and we are sorry if the staff did not be so helpful to you. We have reported about the door to our contractor and he have came down to rectify it.thanks again, Fernloft KL Chinatown Team

90%

Great Location!! We can reach MRT and Bus in walking distanced. A hostel near Chinatown that well-known as the paradise of Chinese food. Recommended for all solo or group backpacker.

  • Novice Nomad
  • 23 Dec 2012
  • Anonymous
  • Indonesia
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
Hi, thanks for your valuable comment, we are glad that you have enjoyed your stay with us.Thanks again, hope to see you again on your next visit, Fernloft KL Chinatown Team

67%

The guy in counter totally unfriendly.

  • Novice Nomad
  • 22 Dec 2012
  • Anonymous
  • Malaysia
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Hi, thanks for your valuable comment. I regret that the staff concerned was not feeling too well that day,hence,his performance was less than the expected standard. We apologize and hope it has not affected your overall hostel experience with us. Thanks again, hope to see you again on your next visit. Fernloft Chinatown KL Team.

83%

great hostel in a good location, couldnt ask for more.

  • Globetrotter
  • 22 Dec 2012
  • Anonymous
  • Australia
  • Male, 25-30
  • (75 reviews)

Owner Comment (Show)
Hi, Thanks for your valuable comment, we are glad that you have enjoyed your stay with us. Hope to see you soon on your next visit. Thanks again, Fernloft KL Chinatown team

83%

I got some bedbugs during my stay in this Hostel, but the staff let us change room and sprayed the room directly.

  • Novice Nomad
  • 21 Dec 2012
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hi, thanks for your valuable comment. Bed bug prevention cannot be foolproof even for a 5 star hotel, as guest will inevitably bring in bed bugs from their last disembarkation. At Fernloft, we engaged professional pests control for monthly fumigation and also sun our hostel matters regularly for prevention purpose. In the event of bed bugs report, we will shutdown the affected room immediately. Fernloft is committed to our mission of a clean hostel and we thank you for the report, so that we can eradicate the problem instantly. Thanks again, hope to see you again on your next visit. Fernloft Chinatown KL Team.

87%

Fern Loft is a nice place to stay with a good location and staff. The breakfast is only toast with jam, butter, and peanut butter. There is a coffee machine as well. It's a quiet hostel, not for the party type, but I met some great travelers there.

Owner Comment (Show)
Hi, Thanks for your valuable comment, we are glad that you have enjoyed your stay with us. Hope to see you soon on your next visit. Thanks again, Fernloft KL Chinatown team

100%

It is really nice hostel. Roof top is good for chill out and drinking. I can highly recommend this hostel.

Owner Comment (Show)
Hi, Thanks for your valuable comment, we are glad that you have enjoyed your stay with us. Hope to see you soon on your next visit. Thanks again, Fernloft KL Chinatown team

83%

The hostel is in a perfect location not far from the main train station and a Lrt on walking distance. There are some tourist location that are in walking distance and also the botanic garden. My time in the hostel was good no complaints and the staff served me well. I like the atmosphere it is not hard to make new friends, because it felt like a group of friends coming together.

  • Novice Nomad
  • 16 Dec 2012
  • Anonymous
  • Netherlands
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Hi, thank for your valuable comment. We are glad that you have enjoyed your stay with us. We hope to see you again soon on your next visit. Thanks again Fernloft Chinatown KL Team

93%

Great hostel! The staff were really friendly and helpful as well :)

  • Globetrotter
  • 10 Dec 2012
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (22 reviews)

Owner Comment (Show)
Hi, Thanks for your valuable comment,we are glad that you have enjoyed the stay at our hostel Hope to see you soon on your next visit. Thanks again, Fernloft KL Chinatown team

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