Florens Boutique Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Just awful. Smelled of damp. Not nearly as new as the photos show. This is not a hostel. Its an old run down hotel. One member of staff who was as useful as a chocolate teapot and rude. Toilet broke and took hours to be fixed. None of the facilities you would expect at a hostel and as far from boutique in terms of quality and service as you can imagine. Bed linen had holes in it. Beds so uncomfortable didnt sleep. Just horrible. Don't go.
The word boutique in a hotel name one expects a certain level of service. I had booked a double room for two nights only to discover that it was a twin room, barely an apology for the misunderstanding and told no other rooms were available. We were asked to pay in cash and asked for a receipt for which we were told it was not available until checking out. We were told only the manager could provide one and waited over over an hour, no show. A receipt was emailed 2 day later. What a joke!
- Novice Nomad
- Couple, 41+
- (1 review)