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Freemans lodge Reviews

65 Wellington street, Freemans bay,Auckland, Auckland, New Zealand

Reviews & Ratings Explained

78%Overall Rating

From 13 ratings
  • 75%Character
  • 86%Security
  • 77%Location
  • 80%Staff
  • 74%Atmosphere
  • 78%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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60%

Asian staff barely spoke und understood English, but owner nice and friendly-location alright, although ca. 10min walk to next bus stop -big, loud pre drink session in the garden till midnight, staff didn't seem to care -Internet for free -bathrooms and toilets clean, but pretty old- For a big city probably alright.

  • Novice Nomad
  • 28 Apr 2012
  • Anonymous
  • Austria
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
thanks for letting me know that. as you know that you came late after our office hours..thats why i was not there to attend you.as far as loud sessions are concer i was also very surprised .this is not common at all .our lodge is quite famous for its homelyand clean atmosphere. this hostel is not party hostel and i will make sure that this wont happen again.Enjoy your trip ahead.

87%

very friendly staff, supporting tourist activities and booking


87%

I asked for a single, was \"upgraded\" to a double, which did not have a desk or chair and was right underneath the common area with people tramping overhead until very late at night. HOWEVER, the manager was wonderful, I had left behind my passport when re-organizing luggage and she made a great effort to get it to me. So THANKS, and I did enjoy the PEOPLE who were staying at the Freemans Lodge!

  • Novice Nomad
  • 03 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


77%

Other places charge insane amounts for Internet access, here wifi and Internet computers are free to use (some rooms even have an own Internet computer). The staff is friendly. The location is not central, but within walking distance to the center. The place is not horribly bad, but I'd recommend a renovation of the buildings.

  • Avid Traveller
  • 26 Feb 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (14 reviews)


60%

THIS PLACE HAS REALLY GONE DOWN AS FAR AS CLEANLINESS. I WAS THERE THREE YEARS AGO AND I CAN SEE THE DIFFERENCE. I COULD SMELL MOULD, THE KITCHEN IS DEPLORABLE. THEY NEED A COMPLETE OVERHAUL TO GET IT TOO A PLACE WHERE THEY SHOULD BE PROUD OF. THE AWARD THEY HAVE FOR CLEANLINESS THEY HAVE DIPLAYED IS A FARCE. I THINK THEY HAVE A CASH COW BUT UNWILLING TO KEEP IT UP. EVENTUALLY PEOPLE WILL REALIZE IT AND THEY WELL BE FORCED TO IMPROVE IT OR THEY WON'T GET CUSTOMERS.


83%

Really nice house - quite clean, and the manager is very friendly and professional. Little far out of the city (though near to cafes and shops), and nobody answered the door when I arrived first, which put me off.

  • Globetrotter
  • 17 Feb 2012
  • brianmc5795
  • Ireland
  • Male 25-30
  • (25 reviews)


70%

Average hostel, at least the internet was free, although it was not very difficult obtaining the WiFi while in the basement. Kitchen in the main house is big enough for 2 people to cook at one time, unfortunately there were about 20 people staying in the main house.

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
hi andrew thanks for your comments.Just to let you know that we do have one more kitchen for the guests.so altogether we have 2 kitchens for 20 guests. thanks

73%

The free WiFi is a generous and appreciated gesture, and the dorm I stayed in was clean and airy. No bunkbeds is also a nice touch. While I do select my accommodation based on cleanliness, which, to be fair, takes a great deal of time to keep up, the cleaning here does start a bit early. Being turfed out of the small kitchen at 8.45 am by the staff member cleaning the stove (a bit rudely at that), when I merely wanted to wash my breakfast plate and coffee mug, was a bit odd to me.

Owner Comment (Show)
Hi Jessica Thanks for staying in Freemans Lodge.The reason we start early cleaning is so the guests can use the clean facilities when they wake up in the morning.Iam very sorry if you found it rude when the staff was cleaning the gas stove.We will make sure it does not happen again. We look forward to your next visit to stay in Freemans Lodge , Auckland



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