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Frienz.com Backpackers Accommodation Auckland Reviews

27-31 Victoria Street East, Auckland, Auckland, New Zealand

Reviews & Ratings Explained


178 Total Reviews
  • 69%Value For Money
  • 83%Security
  • 93%Location
  • 81%Staff
  • 70%Atmosphere
  • 64%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Busy atmosphere, but generally nice people and a great location!


Good location, bit old and grotty though


Really nice place!!!!


Some Staff are happy and friendly where others are grumpy and unresponsive.


Really friendly, different event every day and big rooms


Very loud. The kind of hostel you'd want to stay at if you're partying until 3am, not if you want a good night's sleep.


A shower out of order and the other was kind of flooded, but for the rest everything was absolutely great!

  • 5th Jun 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)


Frienz needs to update their computers! The browsers are out of date so some websites don't work.


It was really loud, especially for a weekday.


Either get rid of the numbered bed system or show people to their beds to make sure they use the correct one. We were told off for being in the wrong beds despite the face it was because someone had already taken our beds. Didn't appreciate the receptionists attitude.

  • 8th May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


Stayed because of the location. A bit worn out. Too many negative signs on the walls, you don't feel welcome at all. 5 free to use computers which is nice. Ok place to sleep with ear plugs but wouldn't stay long. Would consider other hostels.


Great nightly events makes this a really fun, social place to stay right in the heart of the city. There are also five free computers to use that don't seem as slow as others mentioned. The place is cleaned all the time, making it the cleanest hostel that I have stayed at.

  • 24th Apr 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


Great location some of the staff were awesome. They do some kind of social event every night so its easy to meet people. It is much cheaper to book online with the deals they have here than it is to book at the hostel. I stayed in the 12 bed dorm and had a locker but the room door was left open almost all the time. There is a 14 bed room for people who are looking to stay long term too. There is free internet but only on the 5 computers provided. The library is close though


Great location! Good security measures! Bright rooms. The internet was free on the hostel computers; 2 of the five did not seem to be working but I had no problem being able to use one of the 3 when I needed one. There was a little problem with small ants in the kitchen and they should probably buy new sheets.


The staff were really friendly and helpful - both in finding things to do and in generally helping out - they even plugged in my ipod for me when it died. The activities like movie night brought people together, and free internet and a large kitchen space were nice perks. The hostel is very basic, but totally adequate - good location and nice people. I'd stay here again (and I am picky!)


Conveniently placed in the center of Auckland. However charging 10 dollars for 12 hours Wifi is WAY too much. The most i have been charged in any other hostel was 4 dollars for 24 hours and i see no reason why it should be so much more here. The 'free' shared computers were also a joke - very very slow and always busy. In addition my room was opposite an all night car park which meant artificial light coming in the window all night which the flimsy curtains did nothing to prevent.


Very friendly and helpfull staff. Don't hesitate to take the hostelworld.com deals.


Kitchen cleaning during rush hour is a nono. Besides that: I don't like longstayhostels. I like travellershostels. Good enough for an overnight stay though.


The staff were friendly, the location was good, but the room was extremely hot, very loud (right on a busy street) and it was nearly impossible to get a good nights sleep.


Most things were good, like the beds and the safety with the key-pad-doors. Tidiness was not always the best., rooms can be cleaned twice a week and the bathrooms were kinda old. Also the kitche-equipment wasn´t the best. Good thing was also to have a locker in the rooms, but why is there no key?! All in all it was value for money

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