Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Frienz.com Backpackers Accommodation Auckland Reviews

27-31 Victoria Street East, Auckland, Auckland, New Zealand

Reviews & Ratings Explained


285 Total Reviews
  • 77%Value For Money
  • 86%Security
  • 99%Location
  • 83%Staff
  • 74%Atmosphere
  • 79%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Nice hostel and vers good location.


No free wifi. Scale broken. Nice but busy staff


Free bbq was a nice touch! Had a great night on the roof. The staff was very friendly.


If you're 19 and wanna party, you'll like it. If not, then probably not. It's really loud from the street as well and I'm usually not that fuzzed about noises...


Perfect location, big equipped kitchen, 1 min waking from the bus stop for/from the airport. Right in the heart of Auckland. Sky Tower 6min walking, Brittomart just 10min walk. Helpful staff and clean.


I can't fault this hostel at all! It's in a great location and the minute I got there the staff made me feel right at home! I stayed in the 12 bed dorm and aside from a couple loud neighbours, the room was great; clean and had loads of space. Just don't accidentally lock yourself out of the room! Or you'll have to carry the massive ballsack keychain to your room :')


I found this hostel very unfriendly, including the staff who didn't appear to want to help you with anything. The room was cramped and noisy. A lot of the people appeared to be living there and ready had friend groups. No free wifi and the computers are super slow. The only good thing is the location. Probably best to stay somewhere else


Only 4 old computers, you have to pay for wifi and its quite expansive.


This place had some of the coolest staff and management I have come across so far. As for the atmosphere was a bit off because it was cliquy but there were still some of the strays willing to socialize with people not from the same country. Bathroom and showers were great. Some of the cleaning staff were rude tho. One girl listening to her music rudly slammed her cleaning supplies on the table I eas eating at and sprayed while I was still eating... Location is great. Tiz a good place to staY!


Frienz is very well located, just 5 min walk to auckland tower and 10 min walk to the pier. The stuff was very kind and helpful, moreover the place is clean. It is a very good place for meeting people, plus it has got all facilities (only wifi is not provided for free but internet is available for computers with no extra cost). We also could leave out luggage in a secure spot after checkout


Excellent hostel, nice common room area, lots of free stuff like BBQs on Fridays and ice cream in Wednesday. The Thursday pub crawl is decent too, not like normal ones where you get ripped off and the bars are lame. Re other comments about the dirty bathrooms, they have had a complete makeover and are brand new so all good.


I had to work while i was in the hostel but there wasn't freewifi in the hostel and the paid service was really expensive, because of that i had to spend a long time in a coofe hear the that offered 1GB free wifi a day. However people in the recepion is really friendly, but the the laundry is really expensive.


Big hostel but it doesn't feel too big. A lot of long termers but they were friendly and in general there was a good atmosphere in the hostel. Showers very good, beds quite comfy, not too noisy. Overall my stay here was good.


Fantastic few days. One of the best.


Great hostel! Stayed for 2 weeks in a 14 bed dorm and had a blast! Lots of young people and workers so keep that in mind but overall if you are in Auckland for an extended amount of time can't go wrong with frienz

  • 19th Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


I loved this place! It's pretty old fashioned, I love that they keep their records in a book. The computers with internet are nice but SO SLOW! I think they have pre-Windows 1999 on them. There is a full kitchen but kind of small. Those are tiny things really, everything else was awesome. The staff are great, there is free luggage storage, and storage in the rooms as well. Great time here!!


The hostel itself was wonderful. Comfortable beds, spotless bathrooms, high security and friendly, helpful staff. My only problem was in the 4 days I was there I didn't meet ANYONE. Instead of chatting in the common room people sit with their eyes glued to the TV. Not the hostel's fault but also not conducive to meeting people. There also seems to be a permanent group who all know each other and don't make much of an effort to include others. But perhaps that's just the nature of a big city


Good location. Nice newly renovated bathrooms with hairdryers. Close to the bus station and bus to the airport.


Enjoyed my stay. Much busier and larger than many of the other hostels in the city. The location is good, being directly in the city center.


Nice hostel, very clean, the staff is friendly and competent, the position is really good in the CBD. Good choice! :)

(160 results)

View all Auckland Hostels

Please give us your feedback