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Frienz.com Backpackers Accommodation Auckland Reviews

27-31 Victoria Street East, Auckland, Auckland, New Zealand

Reviews & Ratings Explained


246 Total Reviews
  • 78%Value For Money
  • 89%Security
  • 96%Location
  • 84%Staff
  • 75%Atmosphere
  • 77%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Enjoyed my stay. Much busier and larger than many of the other hostels in the city. The location is good, being directly in the city center.


Nice hostel, very clean, the staff is friendly and competent, the position is really good in the CBD. Good choice! :)


The code for the front door change so often and when it's too late and the reception is closed it happens that you are locked outside because you did not get the new code number

Owner Comment (Hide)
For safety reasons we change the front door code once a week on a Monday, the code is available from Sunday lunch time and there are signs warning people to grab the new code. Very sorry if at any stage you forgot to get the new code either on Sunday or Monday and happened to get locked out. You must have stayed here a good few weeks for it to seem like the code was always changing but hope you enjoyed your stay!


There is paid wifi, but still you can use one of 5 computers with free internet. Very helpful staff, especially one long hair nice girl at receptionist desk who helps us a lot with some administrative stuff.

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Male, 25-30
  • (1 review)


Loved the big kitchen - a bunch of the pots aren't usable due to no handles, but I always had one while there. Great common room, helpful staff, good location!


The place is ok, the member of staff who was there was friendly but seemed to be more interested in people who were Italian. Not over friendly let's put it like that. Also what's the point of having a lift and it not working from the ground floor?!?


Definitely a good hostel! It was my second time there And for sure there will be more!


Frienz was a fantastic place to stay! The staff were all really nice and it was really clean. The nightly activities were a great way to get everyone together and a lot of fun :) Would definitely stay again.

  • 1st May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


Hostel is located in the heart of Auckland which makes it bearable to stay in. It was the dirtiest place in whole NZ. Free pcs with internet were a nice suprise though


Rooms nice. Bathrooms mouldy and not very clean. Only stayed one night. Big kitchen. Movie night with popcorn was great! Woolworths 5mins away. Airbus stop 5 mins away.


Pretty cool hostel, friendly staff and very good location!


Cool place cbd Auckland! Nice staff!going back there again soon


Really nice hostel, but there are a lot of long term people that dont make a lot of contact with others... however, it's right in the centre, has lots of (free!) facilities and activities and staff is friendly and helpful :)


Great common areas with a kitchen, dining area, lounge, and free computers (but software needs to be updated!). Super friendly staff and luggage storage. Mattresses old and saggy, only three showers and toilets for four floors?! Hope the renovations going on fix that ASAP.


Not a bad hostel and a decent price! I'd have no problem staying again.


Very nice hostel to start you NZ experience. Staff is very nice and the hostel is clean. It's just a nice hostel to spend you Auckland time!


Friendly staff, fine location. Not clean, very bad smell in shower/toilet area all the time, very old facilities, my bed sheets looked like they were not washed and the bed got hairs of someone else in it.. Lockers in room (I think you need to bring a lock yourself, don't remember). I did not like the atmosphere. There's free internet which is nice, bit slow, but still. It's mostly the bad cleanliness which makes me not want to go here ever again.


Bathrooms and beds weren't great, but the kitchen and computers available for use were very good. Also, the staff were fantastic. Knowledgeable and very helpful.


Lack of up keep made for a disappointing stay. Nice staff and nice backpackers but let down by expensive wifi, not very good showers and general lack of maintenance.


The staff was friendly and helpful, the rooms were clean and pleasant, the facilities were ok (maybe renew some of them) and the location is ... center of Auckland ... I loved it to stay there!

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