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Frienz.com Backpackers Accommodation Auckland Reviews

27-31 Victoria Street East, Auckland, Auckland, New Zealand

Reviews & Ratings Explained


193 Total Reviews
  • 79%Value For Money
  • 85%Security
  • 93%Location
  • 86%Staff
  • 81%Atmosphere
  • 78%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Everything was dirty and old... it's time for upgrades!


Far too loud at night with the street noise. Could not sleep most nights. Showers needs an urgent renovation, they are the worst on the 3rd floor. Staff is nice, and clean a lot, so most day the hostel is clean. Wi-Fi is too expansive, and so are the rooms. You can find what they are offering for cheaper. The best location, bus since all hostels are kind of close by its not really significant.


It's a not bad place to stay.However, the tolilet and shower clearliness could be improved more.


Thought the location, staff and atmosphere were all really good and at $20 a night it was good value to be so close to the city centre. Liked the free sausage sizzle and the night out was a good chance to meet other backpackers. The toilets on level 3 were a bit mouldy and unclean, but I understand that's probably because it's an old building.

  • 21st Aug 2013
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 25-30
  • (1 review)


It's a great place for staying in Auckland and good value for money. Very clean and the staff is really nice and helpful. There is always activities to do and you never get bored! I made many friends and had so many great moments with them that I'll never forget! Thank you all Frienz staff for this lovely stay!

  • 14th Aug 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)


Good, clean, central located hostel and nice staff. (Wifi access too expensive and not enough power plugs in the dorms - are the only downs). Kitchen is well-equiped, beds are very comofortable, rooms are big and warm (it was/is winter in New Zealand).


Nice place. Too bad one of the girls in my dorm had a massively inappropriate behavior and didn't seem to mind at all....


The staff were nice and everyone staying there got along with each other, it was a very chilled environment. Free internet and events on most nights which was great if you're travelling solo and wanting to meet people. Also central location.


Good spot, great staff, the nightly events are fun and a great way to meet people. Spacious rooms, bathrooms were constantly being cleaned which was awesome. Good sized kitchen and common room was nice and cozy. Computers were super slow, but it's definitely a bonus that they're there in the first place, so no major complaints. The only bad thing I can say is that the beds (or the one I had anyway) was the worst I've slept on in a year of backpacking! But overall, great hostel.


Busy atmosphere, but generally nice people and a great location!


Good location, bit old and grotty though


Really nice place!!!!


Some Staff are happy and friendly where others are grumpy and unresponsive.


Really friendly, different event every day and big rooms


Very loud. The kind of hostel you'd want to stay at if you're partying until 3am, not if you want a good night's sleep.


A shower out of order and the other was kind of flooded, but for the rest everything was absolutely great!

  • 5th Jun 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)


Frienz needs to update their computers! The browsers are out of date so some websites don't work.


It was really loud, especially for a weekday.


Either get rid of the numbered bed system or show people to their beds to make sure they use the correct one. We were told off for being in the wrong beds despite the face it was because someone had already taken our beds. Didn't appreciate the receptionists attitude.

  • 8th May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


Stayed because of the location. A bit worn out. Too many negative signs on the walls, you don't feel welcome at all. 5 free to use computers which is nice. Ok place to sleep with ear plugs but wouldn't stay long. Would consider other hostels.

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