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Frienz.com Backpackers Accommodation Auckland Reviews

27-31 Victoria Street East, Auckland, Auckland, New Zealand

Reviews & Ratings Explained


188 Total Reviews
  • 73%Value For Money
  • 85%Security
  • 93%Location
  • 81%Staff
  • 73%Atmosphere
  • 70%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Loved the big kitchen - a bunch of the pots aren't usable due to no handles, but I always had one while there. Great common room, helpful staff, good location!


The place is ok, the member of staff who was there was friendly but seemed to be more interested in people who were Italian. Not over friendly let's put it like that. Also what's the point of having a lift and it not working from the ground floor?!?


Definitely a good hostel! It was my second time there And for sure there will be more!


Frienz was a fantastic place to stay! The staff were all really nice and it was really clean. The nightly activities were a great way to get everyone together and a lot of fun :) Would definitely stay again.

  • 1st May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


Hostel is located in the heart of Auckland which makes it bearable to stay in. It was the dirtiest place in whole NZ. Free pcs with internet were a nice suprise though


Rooms nice. Bathrooms mouldy and not very clean. Only stayed one night. Big kitchen. Movie night with popcorn was great! Woolworths 5mins away. Airbus stop 5 mins away.


Pretty cool hostel, friendly staff and very good location!


Cool place cbd Auckland! Nice staff!going back there again soon


Really nice hostel, but there are a lot of long term people that dont make a lot of contact with others... however, it's right in the centre, has lots of (free!) facilities and activities and staff is friendly and helpful :)


Great common areas with a kitchen, dining area, lounge, and free computers (but software needs to be updated!). Super friendly staff and luggage storage. Mattresses old and saggy, only three showers and toilets for four floors?! Hope the renovations going on fix that ASAP.


Not a bad hostel and a decent price! I'd have no problem staying again.


Very nice hostel to start you NZ experience. Staff is very nice and the hostel is clean. It's just a nice hostel to spend you Auckland time!


Friendly staff, fine location. Not clean, very bad smell in shower/toilet area all the time, very old facilities, my bed sheets looked like they were not washed and the bed got hairs of someone else in it.. Lockers in room (I think you need to bring a lock yourself, don't remember). I did not like the atmosphere. There's free internet which is nice, bit slow, but still. It's mostly the bad cleanliness which makes me not want to go here ever again.


Bathrooms and beds weren't great, but the kitchen and computers available for use were very good. Also, the staff were fantastic. Knowledgeable and very helpful.

The reviews below do not count toward the property's recent rating.
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Lack of up keep made for a disappointing stay. Nice staff and nice backpackers but let down by expensive wifi, not very good showers and general lack of maintenance.


The staff was friendly and helpful, the rooms were clean and pleasant, the facilities were ok (maybe renew some of them) and the location is ... center of Auckland ... I loved it to stay there!


My bed was dirty, full of hairs and looked like someone had been sleeping in it when i arrived. There were people that had been staying in the room for 6 months, the whole room was a total mess and had an unpleasant smell. There was only 1 shower working and it was dirty and covered in mould, the ceiling looked like it was caving in. It is a shame because the location is great and the staff were very friendly and helpful. It just seemed like they were under staffed to keep the place clean.

  • 5th Dec 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


Everything was dirty and old... it's time for upgrades!


Far too loud at night with the street noise. Could not sleep most nights. Showers needs an urgent renovation, they are the worst on the 3rd floor. Staff is nice, and clean a lot, so most day the hostel is clean. Wi-Fi is too expansive, and so are the rooms. You can find what they are offering for cheaper. The best location, bus since all hostels are kind of close by its not really significant.


It's a not bad place to stay.However, the tolilet and shower clearliness could be improved more.

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