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Gallery Hyde Park Reviews

23 Inverness Terrace, London, England

Reviews & Ratings Explained

79%

Rating
1196 Total Reviews
  • 76%Value For Money
  • 78%Security
  • 90%Location
  • 89%Staff
  • 78%Atmosphere
  • 72%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

I went with my friend just for an overnight stay. We really enjoyed our stay, the hostel was nice & the staff were very friendly & helpful. They made us feel very welcome & nothing was too much trouble. We did have a problem with two inconsiderate people in our dorm making noise & interrupting sleep but this was a minor inconvenience. We would definitely stay again & recommend this hostel to other people.

  • 18th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


77%

Nice hostal, good for the location, very tiny rooms. Passable, good for the purpose.


71%

On the top floors the water is running really slowly. It's a bit of a challenge to get the shampoo off the hair... Also the doors are closing very loudly and the bathrooms on the top floors were not as clean as those on the ground floor. The breakfast was okay even though there was no offer for people who have hypersensitivities. (milk sugar, gluten...) It's great to have the opportunity to store the luggage after checking out.

  • 14th Jun 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 25-30
  • (1 review)


40%

I had to sleep in an upper bunk bed with no ladder to climb. I requested to change beds but there was nothing available. They finally gave me a refund of my first night, which was a good thing, but I had to push things and send an official email in order to get it. The staff was friendly but they didn't really put any actual effort to improve the general situation (hygiene, smell etc.) +Wifi didn't work properly and water was cold half of the times.


86%

I felt like a princess each day I woke up, not only because of the room but because of the blissful sleep and the friendly smiles I got every time I went down stairs. Whilst the hostel is still under development, the staff are wonderful, friendly and genuine people who really helped make London feel like a home! Would recommend to anyone looking to make friends and have a good stay in London!

  • 8th Jun 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • All Female Group, 18-24
  • (1 review)


71%

Wifi wasn't working the whole entire night & we struggled like crazy since I am travelling for a month. No elevator so pray hard to check-in at the lower levels. I was initially allocated on the highest level which filled with a lot of houseflies. However, the staff was nice to switch a lower level room for me. On the 1st day, the shower was in good condition. Unfortunately the 2nd day of my stay, I had bad experience with chilly cold water till I checked out the hostel= nvr get my bath.


74%

I stayed in the 20 bed dorm. It's a great social hostel, easy to make friends and very welcoming. Location is great! Right near 2 metros and Hyde Park. London is expensive so this is a great place for travels on a budget. Only downer was the showers as there weren't many and there was always a cue but apart from that it was great! Would stay there again.


86%

Thank you, it was a good place to spend a night and the location is excellent. Rather noisy at night due to people chatting loudly on the street, and the breakfast could be more healthy, but the staff was super friendly.


49%

The beds are REALLY noisy (never saw something similar), if someone moves his body during the night everyone in the room wake up. There was NO HOT WATER in the shower, when we complained about, they said it was normal. By the other hand, the staff is great, happy and helpful people.

  • 4th Jun 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


77%

Great location and a very helpful staff. Breakfast was adequate (coffee, tea, cereal, toast, etc.), and the beds were decent. Two notes: the showers were cold during my stay, and there are only a few plugs in the eight person room - we were able to manage with both though - as someone brought a power strip, and I'm sure hot water will be restored soon.


100%

Awesome!!


100%

Great friendly staff, guaranteed a good time

  • 30th May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


74%

The staff was incredibly friendly and it was located within five minutes of a metro station that connected quickly to all major lines, the rooms were comfortable and it was an overall good stay.


71%

When I arrived to the hostel, I was hungry, tired, and in desperate need of a shower. However, this did not happen right away. I had to wait 20-25 minutes for the guy to open up the reception counter to check me in. All I wanted to do was sleep and he had a series of bad news. First, all the room keys were taken and I had to wait until the next day to get one which meant I couldn't leave the room for fear of being locked out. Second, the internet was not working. I was unhappy and would not reco


94%

Loved the staff! Such a fun group I had trouble telling who was staying there and who was working there

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


97%

Staff was super friendly, helpful, and sociable. Facility was exactly what was advertised.... A Hostel... Not the Ritz Carlton... it's all communal and it works great. If you know what you are signing up for, you won't be disappointed! Great fellow guests as well!


86%

Great staff, great location, great experience

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


66%

Pros: location, friendly staff, very clean, towel and adapter available to rent Cons: Only one outlet in room for 8 people, very uncomfortable mattress


86%

Apart from the initial struggle to find the place (make sure you go down the stairs not up!) and the showers not draining very well, I loved my stay here! The staff were amazing and the atmosphere was great.


100%

Being that this was my first time staying in a hostel, I had by far the BEST experience staying here. The staff truly made my experience-they were fun, created a great atmosphere for the place, gave great tips for exploring the city, & are great at knowing their drinking games! Aside from the superb staff, the hostel itself was very clean, safe/secure, a great location (close to 2 tube stations) & great for the price. To any traveler looking at staying in London, please consider staying here!!


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