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Generator Berlin Mitte Reviews

Oranienburger Strasse 65, Berlin, Germany

Reviews & Ratings Explained

88%

Rating
965 Total Reviews
  • 84%Value For Money
  • 91%Security
  • 92%Location
  • 86%Staff
  • 85%Atmosphere
  • 89%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

I never write reviews but I had the best experience with the staff at this hostel. The guy at the check in gave amazing advice for quirky activities to do in Berlin. My best experience was with Timothy. Sitting in the lobby I noticed that he keep up to date with majority of the guests activities and was very helpful with any issues that they had. He also noticed that I was sick and made me a tea :) simple things really made a difference to my stay!


86%

The location is amazing! It is in the middle of Berlin and you can walk to all the sights in the city centre. I was there for five days, though and the bathroom floors were not cleaned regularly. That was a bit gross, to be honest.

  • 1st Aug 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


83%

A good hostel in an excellent location. It's right next to an s-bahn station so it's easy to get around. Lacks atmosphere - the bar is never really busy but perhaps everyone just prefers to hit other bars and nightclubs.


63%

Got a bit of a problem with the generator hostel chain- I'm sure it's fine if you are just visiting somewhere for a few days -if you are backpacking and on a long trip - don't stay here ! They don't have a kitchen for people to use and you are not allowed to bring your own food or booze in. This isn't great for travellers who want to save money as you are forced out every night to eat. This also means that the bar emptys out with people who just go out instead- so it's really hard to meet people

Owner Comment (Hide)
Hi there, thank you for your review. We are sorry that our Hostel didn't meet your expectation, and for any misunderstanding regarding the kitchen. We do not promote this on our homepage. Kind regards, Melanie AGM

100%

I've stayed at Generator Hostels in London, Barcelona, and now Berlin. It is an amazing chain and always so consistent. The quality is super high. The beds were very comfortable and the sheets, pillows, and blankets were clean and spotless. The atmosphere was great, the location was great, the wifi was great, everything was perfect. Absolutely no complaints :)


66%

On arrival I was told I had to be placed in an 8 person dorm despite my reservation to stay in a smaller dorm. The room was very crapmed and HOT.For the full two days and nights it didn't seem like they cleaned the bathroom at all and the shower in the rm was covered in hair....

Owner Comment (Hide)
Hi there, we are sorry for the circumstances in your room. We'll pass your points to the housekeeping department to improve our service. Kind regards. Melanie AGM

77%

Great location, just a tram stop away from Alexanderplatz. Good facilities, really comfy beds. Nice vibe in the hostel, easy enough to meet new people. Really the only complaint I have is that two of the male members of staff were super rude (except one camp guy, he was pretty funny!) Despite this, I would stay again. Definitely would recommend!

Owner Comment (Hide)
Hi there, thank you for your kind words. We are glad that you enjoyed the Generator and we are sorry for the behavior of our staff. We'll train them to make sure that our customer service is on the best level. We would love to welcome you again, to prove we can do better. Kind regards, Melanie AGM

97%

Great modern hostel in a good location that was really easy to find. They have everything you could need - good wifi, lockers, laundry facilities. I really liked the Cafe that was next door! The only negative comment I have would be that my bunk was directly beside someone else's - maybe that's better for friends, not solo travellera.

Owner Comment (Hide)
Hi there, thank you for your review. We are happy that you had a great time at the Generator. We would love to welcome you again. Kind regards, Melanie AGM

89%

Good hostel. Like all other generetor hostels. This one has a more party scene in it then others i guess its berlin rhen it make sense, the staff was great, very helfull, and going out of their way to give you the best stay. I would recomand it


100%

Nice hostel, great, location, alot of other youn travelers and the staff were very nice to me even after I overdosedoverdosed and missed checkout.

Owner Comment (Hide)
Hi there, thank you for writing about your experience with us. We are glad that you enjoyed your time at the Generator. See you soon! Regards, Melanie AGM

100%

Very friendly staff, clean and comfortable rooms. Central location. No air con but fans available. Overall a very pleasant stay, would recommend.

Owner Comment (Hide)
Hi there, thank you for your kind words. We appreciate your feedback and would love to welcome you again. Kind regards, Melanie AGM

91%

Great stay. Staff could not of been more helpful and informative. Rooms where clean and tidy, with regular cleaners coming in. Beds super comfy Good atmosphere, garden area was great to chill out in. Location was ok, still a little walk to the main attractions but there is always the metro! great stay, will be coming back!

Owner Comment (Hide)
Hi there, thank you for writing about your experience with us. We are glad that you had such a great time at the Generator. We would love to welcome you again. Kind regards, Melanie AGM

100%

Best hostel I have ever stayed at. Incredibly helpful and friendly staff who make an effort to do what they can for you and to remember you! Rooms and facilities are great and this hostel is located on a great street in the centre, with bars and shops and restaurants all around. The bar is a great place to make friends, with activities planned every night. Thr hostel goes above and beyond.

Owner Comment (Hide)
Hi there, thank you for your kind words. It's awesome that you had such a great time at the Generator and enjoyed our bar and the facilities. We would love to welcome you again. Kind regards, Melanie AGM

83%

I was in a 4 bed dorm and the room was VERY small. You could touch the bed across from you just from reaching over. There was almost no space for anything if anyone had a big bag of any sort. This is like any other Generator though with a well oiled machine of running a hostel. Events planned every night and the location is unbeatable.

Owner Comment (Hide)
Hi there, thank you for writing about your experience with us. We are glad that you enjoyed your stay at the Generator. See you soon! Kind regards, Melanie AGM

97%

We booked a private double bed room at this hostel and were BLOWN away by its amazing, modern décor. Our room was incredibly spacious and super clean. The hostel is quite large, but we had no problems meeting people as there were walking tours and pub crawls advertised. Also, a bar/restaurant/café were also beneath the hostel which was convenient. Staff were super friendly and helpful! I would definitely go back again!

Owner Comment (Hide)
Hi there, thank you for your kind words. It's gorgeous that our service and hostel exceed your expectations! See you soon at the Generator. Kind regards, Melanie AGM

71%

Really beautiful hostel and good staff but had a few problems with noise and organisation. When me and my friend arrived we were put in different rooms despite booking together and this was not fixed for two nights. It was also very noisy at night and in the morning as other guests had to loudly pull boxes from under the beds to access luggage. Good hostel for a short stay if you're partying but not if you're there for longer and want to get a good nights sleep.

Owner Comment (Hide)
Hi there, thank you for your review. We are sorry for the circumstances with your room. We would love to welcome you again. Kind regards, Melanie AGM

100%

Everything was amazing especially the staff!!

Owner Comment (Hide)
Hi there, thank you for kind words. We would love to welcome you again. Kind regards, Melanie AGM

43%

Superficially, this hostel looks great.. But... 4/5 meal options in the cafe unavailable . No kitchens yet you're not allowed food or alcohol in rooms . You're therefore forced to eat their food or get food elsewhere and eat it outside. We are intereailing and at €30 pp/ night we though this place would be a luxury. Dead flies in bed and had I ask 2 x for them to clean it. Room ridiculously hot - no air con. Bathroom smelt and not enough space to all stand up in room. Don't bother.

Owner Comment (Hide)
Dear guest, When booking our hostel we do not state we have a kitchen facility's. We are sorry do read that their were some problems during your stay but they were resolved, and that fans can be rented to help keep the room cool during our unusual warm weather. Best Regards, Nelson Vieira

94%

The hostel has really gorgeous facilities and you run into many different people so there's always something to do! Staff have great tips and tricks if you want to see every side of Berlin!

Owner Comment (Hide)
Hi there, thank you for your kind words. It's awesome that you had such a great time here. We would love to welcome you again. Kind regards, AGM

74%

We only stayed one night so we probably didn't get the full Generator experience but overall we think there's money better spent elsewhere. Although we don't have any major complaints it wasn't worth the premium we paid compared to other hostels in the city.

Owner Comment (Hide)
Hi there, thank you for leaving your comment. We are sorry that our hostel and our service didn't meet you expectations. It would have been good to know exactly what was missing, so that we can improve our service. Kind regards, Melanie AGM

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