Generator Hostel Hamburg Reviews
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Check in is at 1500 (3 PM) not at 1400 (2 PM) as advertised. I arrived at 1400 on the train and tried to check in at 1415 (2:15 PM) and was told I had to wait until 1500, so I sat and waited in the lobby. Staff were not friendly which seems to be an ongoing issue at this hostel. If your looking for a place to sleep this place is OK, if you want more go somewhere else. It wasn't until 0100 when the people in my room chose to stop talking and drinking and turn off the light. Overall experience meh
Great staff they were very friendly.
- Novice Nomad
- Male, 18-24
- (1 review)
Checked into a 8-bed room on a Saturday not realizing that the other 7 occupants were alcoholic Brits! They drunk beer, bourbon & vodka with coke in the room. Came back more intoxicated at 4am, woke me up, shook my hands and kept their nuisance until 7am! Changed my room and came to know that these group of Brits were regulars on weekends. Some other punks and rowdy ones watching a live EPL game on Sunday would definitely made house guests running through the door exit when a goal was scored!
Great location for the train station. The keys to the rooms didn't always work and we asked at reception who weren't very helpful, they gave us new cards but these still didn't always work. The plug sockets beside the bed didn't work and again reception were useless. Too much noise in the corridors at night and we were up early for another train so that was annoying.
Bar staff was rude. Asked for two empyy glasses for two girls I met at the hostel for water. Those two girls ended up bringing in their own alcohol and drinking it outside ofthe bar. I was confronted by bar staff and berated, then asked to leave. The point is that it wasn't me drinking and if they had an issue then they needed to take it up w/ persons they have the issue with. I'm not a guardian or responsible for other ppls actions. They were rude and still asked me to leave. Terrible service.
I would definitely stay here again. Public areas are large and have a good amount going on. Everything was super clean! The location is really great and super easy to get to when arriving by bus or train station. Cons: - bathroom is pretty small. If you're tall you're gonna have a bad time. - it seemed like 80% of the hostel were young kids 10-13 years old. Wished there would've been an older age group.
Bed was comfortable, USB and plug in the bed area was great, rooms were small, but lockers were a good size. Bathrooms left a lot to be desired in size (en-suite) and cleanliness (public). Atmosphere is geared more towards the parties and young crowd - thus the place is LOUD. But price is decent and they have free wifi and computers for you to use. Watch your change at the cafe, had a barista try and charge me 2.50 euros for a drink that was clearly listed as 2 euros.
Great experience, super easy to get around
The Hostel is located just around the corner from Hamburg Hauptbahnhof, giving a really central location for accessing all the the city-centre sights and amenities. The building overlooks the Steintor Platz, and the main bus station is over the road, so there are people and traffic going past the building at all times of day, so you may find you need to close the windows to keep the sound out. The six-bed room was clean and a suitable size for six people. The en-suite WC and showers are small.
what a nice hostel, 7 stars beautiful dorms amazing showers superclean and amazing staff ,ihave over 20 years travellexperience but this place one of the best , gonna stay here next time in hamburg , was in the city many times , but never stayed here , after this experience ,t his gonna be my house next time in hamburg , also breakfast was super with coffe thea bread etc.etc thank you all the staff!!!
I dont like the 2 nights minimum booking. I was forced to get 2 nights even though I just stayed there for the weekend Saturday and Sunday.
- Novice Nomad
- Male, 25-30
- (1 review)
really comfortable beds, loved the USB charging ports in each bed. ensuites are so small it's ridiculous & the shower was bad, but the communal bathroom on my floor was great. ridiculously overpriced on the friday night. location is convenient for the stations & shopping, not so much for the night life. common areas are decent. staff weren't overly friendly.
Very good location. Bed is comfortable. Only one thing not good is the toilet. Too small. One person can just stand inside. Very inconvenient to wash tooth or face. But considering the price and location, still worth the money.
Just outside main station which is perfect and close to all other manner of things, needed a key card to get into rooms so was good security, food was okay there, but everything else was perfect, good clean rooms, fantastic staff
Small washrooms, yes. But not too big of a deal. Overall, good time.
Even though I did only stay for one night and didn't make use of any of the facilities offered, I really enjoyed Generator Hostel. Modern, great location (right next to the Hauptbahnhof - Main station), spotless and friendly staff. A clear recommandation!
Nice hostel. Very new feeling and up to date. Great location for bus and train stations. Staff wasn't super friendly, but nothing too negative. Neighborhood is a bit iffy but they have a security guard at the front door to compensate.
Nice hostel cool atmosphere
The only negative about this hostel is the really tall bartender who seems to think he's too cool to give proper service. Stop playing on your IPhone, people are waiting!