Generator Hostel Hamburg Reviews

I have great experience to stay here. Location was excellent. very near main railway n bus station also. every type of food on walking distance.

perfect, nothing to add, just the best hostel I've ever bin at and this for such little money

Just one point for improvement. The Security staff really looked the part but one in particular was too keen for me. He was like a rottweiler who had not been fed. Let people get in the door and orientate before barking something in German.

Staff wasn't concerned with pleasing the guests. One of the people who worked at the desk was extremely rude when we mentioned that we hadn't toilet paper in our room for a week and the trash hadn't been emptied in a week. She said, 'this isn't a hotel you know.' The rest of the staff always seemed annoyed when you asked them to do something. Music in the lobby area was always way too loud. The claim about free wifi is false (free in the lobby, paid in the rooms). Wouldn't stay there again.

Amazingly comfortable place. Didn't wasn't to leave

Accueil gentil et bon petit déjeuner Salle de bains et toilettes pour six personnes absolument exigues, d gens un peu enrobés ne pourront pas prendre une douche

Previous negative reviews I've read here were unduly harsh in my opinion. The staff's manner was fine, and although the bathrooms are on the small side, they're okay unless you're obese. The location couldn't be better in Hamburg; right outside the railway station and walking distance to many sights. I was lucky in that I was there the night of the Bayern v Chelsea Champions League final so the bar was full to overflowing, and a barbecue was laid on.

The Hostel is very new (opened in January 2012) and the House itselve is very stylish! cool staff. The room are good. A very pleasend Hostel to stay in when u go to Hamburg. The location is just perfect. directly opposite of the mainstaion. I totaly reccomend it!!!

Gigantic hostel where no one really talks or likes eachother. The location is excellent, right next to the train station, but if you're a young traveller I recommend going to a smaller hostel near the reeperbahn. A lot of people were just passing through here for the night. Also note that Hamburg only has pub crawls on Friday and Saturday nights.

Everything about the Generator hostel was great! All the facilities are new, the beds and bathrooms are spotlessly clean, and it is directly opposite the main station which makes it easy to get around. If you are claustrophibic though, head to the larger bathroom located on each floor. The only small downside were the staff - they weren't particularly helpful or friendly. But considering everything else, this is nothing worth worrying about. :)

Excellent location across street from central train station. Staff was not very friendly at all. They run the place more like a hotel -- all business, nothing more. Hostel was very secure with key cards and a "security" officer. Very comfortable beds and fluffy pillows. Extremely good deal for what we paid; however there is no breakfast included and there is no kitchen (so maybe not the best for a long-term stay). Wi-fi worked pretty well although the password constantly changed (very annoying).

Nice new place, very modern, liked it all

The Bathroom are very small!! But the bed are comfortable.It's very good that it's very near to the train station!!!!

As Generator hostels tend to be, it was very clean and well equipped. The toilet and shower inside the room were extremely tiny and cramped, but there were larger bathrooms outside the rooms, for when they were needed. The location is great, literally in the same square as the main train station, and maybe a ten minute walk from Town Hall.

We book a room for 3 people and they without notification put us in different rooms(we have overbooking was theirs excuse). The worst staff I ever had the no-pleasure to treat with. The instalation was fine and the cleaning also.

Staff didn't seem that friendly, although the rest of Hamburg was! Quite well located though!

Cold staff, expensive breakfast but the location is great if you're coming to hamburg by train. However, there is a feeling that you're just considered as wallet, it's just a hostel without spirit.

Great location with 24hr security. Only midgets or kids under 6 years of age will find the showers/bathroom space adequate - there is such little space to move around in! The hostel bar has as much character as a bus stop, very underwhelming. The free walking tour is good, Sam is an excellent and knowledgeable guide! This place welcomes pensioners with open arms for some reason, so you will have no problems finding people to party with in the Reeperbahn district! :D

Good hostel overall, location is amazing! Yes, the bathrooms are pretty small but there are common ones on each floor as well. The reception staff were okay but the girl at the mini cafe was very sweet! Downsides are the size of the hostel (it felt impersonal) and the lack of minimum age. No one wants to be woken up by a crying baby at 7am on a Saturday!

The location was nice the room was great but most of the staff were among the most unfriendly I have ever encountered in all of my life as a traveler :( Probably would not come back for this reason alone.