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Generator Hostel Hamburg Reviews

Steinorplatz 3, Hamburg, Germany

Reviews & Ratings Explained


2753 Total Reviews
  • 80%Value For Money
  • 89%Security
  • 92%Location
  • 79%Staff
  • 81%Atmosphere
  • 85%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Awesome location. Staff were helpful and overall the hostel was a great place to stay.


close to the train station which is very convenient clean wifi in the room


one lady behind the desk in particular was rude. staff generally unfriendly


Everything is great apart from 1.5 -2 square meter toilet and 1.5 -2 square meter bath room, sink is too small so that water splash everywhere.


Comfortable and clean dorm. But the shower room and toilet were tiny and the locks on both the doors were broken. The staff I met with helpful and I had a lovely breakfast.


The room was pretty nice, but the shower in the room was so tiny. The bar was decent. The check in process was so sterile and fast, there was no time to ask any questions or have a small conversation. Maybe the staff could be more enthusiastic.


good hostel, for visit hamburg the position is ok. from the outside the hostel looks really cool but the rooms and the services in te rooms are so small

  • 10th Aug 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


The hotel itself is nice and big with a good bebedbebed, but the area is quite dangerous and its very risky to go arohnd there after dark, it is close to all translortations which ia great but if you are planning on going out till dark reconsider.


It does the job if you're there for a night which my friends and I were. It's not a long walk from the train station which is really handy and there's lots of places to eat or go shopping near by. The hotel itself is lovely but the toilets are small like a prison cell and 2 of my friends dropped out to stay elsewhere in Europe so I was unable to get refunded.


The hostel is great. However the staff are rude and unhelpful. For example, I went to the bar to ask if they were still serving food and they just said no even though on the menu it said they were still serving. I asked a member of staff about the walking tour and they laughed in my face if I asked if it was free. The hostel lacked atmosphere. I would still recommend the hostel despite this.


Fun hostel! Wish they had a kitchen, and the bathrooms were cleaner (and had hand soap). However, right next to the train station so you can't beat that.


Great hostel in terms of location facilities but the staff were super miserable, super slow and just really unfriendly. It's sad to say but the German stereotype was bang on for them...


Very nice hostel ! the atmosphere and the staff are excellent


The generator is a well decorated, well equipped hostel, the rooms are spacious and comfortable. The bar and lounge area is brilliantly decorated and always has people around giving it a good vibe. Next to central station so its easy to get trams anywhere you wish. I Would come back!


The hostel was fine but the rooms were sooooooo hot. Fans need to be in the rooms or the windows should be opened more a small crack at the top of the window doesn't cut it. It was nice to have a big bar and restaurant downstairs with an outdoor smoking and drinking area. The location is close to the major train station which is good if you are in transit but it's not so nice if you are staying for longer than a night. The area is quite dirty and rough as are many major train station areas .


There are not enough staff working during busy hours. The ones that are there are mostly not friendly. They need to provide soap in the toilets (they will give you free bars of soap if you ask the staff, but you have to line up for ages to ask). I tried to bring my Hamburg friend in for a drink and the security guard at the door didn't allow her in. However, many people can sneak in when the guard isn't looking - which is about half the time, so it's all a bit silly, isn't it?


another positive experience at Generator Hamburg... easy check in - staff could be friendlier... rooms a little stuffy due to limited circulation ensuite facilities good in room...


shower and toilet way too small. everything else was good! 😊


Nice hostel, looks more like an Hotel than an Hostel to me.. Pretty clean, the bar and restaurant are not expensive (average price for burgers and beers). Overall pretty good.


Standard big commercial chain hostel with all the facilities you could ask for; which naturally brings about the atmosphere of the wetherspoons which isn't quite for me. Good hostel nonetheless.

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