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Generator Hostel London Reviews

Compton Place, Off 37 Tavistock Place, WC1, London, England

Reviews & Ratings Explained

86%

Rating
3097 Total Reviews
  • 78%Value For Money
  • 94%Security
  • 90%Location
  • 85%Staff
  • 87%Atmosphere
  • 85%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

This place is near the Russell square tube station, which is extremely convenient. All staff are extremely helpful and offer help whenever needed. Security is right and good, would definitely recommend visiting the hostel!

  • 23rd May 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Mixed Group, 18-24
  • (1 review)


100%

Well kept and run, safe and secure with personal lockers. Liked the location near the Kings Cross tube, made it easy to get around :) The only complaint, if any, are the bathrooms a bizarre set up - there's no place to change or keep clothes while you shower, meaning some awkwars change of clothes amongst the urinals.


97%

More power outlets and personal lights on the beds would have been very convenient

Owner Comment (Hide)
Hello! We appreciate all of your comments and suggestions and thank you for sharing your Generator experience after your stay with us. We hope to see you back at Generator London again soon. Best Wishes, Nate - Guest Relations Executive

100%

You will meet new people here, you will have fun with them, you will see new things with them! I had an amazing time here, unforgettable! Highly recommend it. The food, bars, and common areas do it for me. The hostel has socialising down pat!


86%

I just couldn't believe a hostel on a Saturday night was the same price as a hotel in this area. And the old man hanging out in his underwear in the room at virtually all times. Not that that was the hostels fault. Everything else was perfect.

  • 16th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! We appreciate all of your comments and suggestions and thank you for sharing your Generator experience after your stay with us. We hope to see you back at Generator London again soon. Best Wishes, Nate - Guest Relations Executive

66%

The location is perfect! This is very similar to a hotel experience, it is big so a bit harder to meet people. Staff is not that friendly which is a downfall. The security is a bit too intense, however at least you know your always safe.

Owner Comment (Hide)
Hi there, thank you so much for feedback after your recent stay with us. I was disappointed to hear that you felt the team did not quite meet your expectations on this occasion and I will be passing your feedback along to everyone here. We hope to see you again soon. Best Wishes, Nate - Guest Relations Executive

94%

Generator was definitely an awesome hostel. The price was pretty expensive but you get what you pay for. Breakfast was really good an inexpensive. The facilities were really nice and the atmosphere was great. Staff was helpful and polite. Location was just out of all the main points so about a 15 minute walk. Not bad at all.

Owner Comment (Hide)
Hi there! Thanks so much for sharing your Generator experience with us. We would love to welcome you back to Generator London again really soon. See ya! Nate - Guest Relations Executive

91%

I was only there for one night, but it seemed like it would be worth a longer stay. Staff were nice. Take security very seriously - two security guards at entrance when I arrived at 11pm. Decor is lovely, bathrooms really nice, bed was very comfy. But, I hardly got any sleep because it was very very loud until after 2am, and from 6am. Mostly from doors slamming, but also conversation from other dorms - lots of heavy fire doors everywhere, and the walls seem very thin.

  • 8th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. I was sorry to hear that you faced a little noise, but hope you manged to get some assistance from our reception team and 24 hour Manager on Duty. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

60%

Lots of security but they did nothing about the noise from the next room which went on til 4am


100%

I went to five different countries on this vacation and I have to say that this one was the best one everything is just perfect and right on time it's not too expensive not cheap just very average. I loved this hostile I totally recommend it!

Owner Comment (Hide)
Thanks for your awesome feedback! We love you too and can't wait to see you again soon! Big #GenLove from London! Best Wishes, Nate - Guest Relations Executive

100%

Great place that is very popular and has a lot of atmosphere, staff is incredibly helpful and friendly, facilities are good and the hostel generally well kept. Only complaint I've heard: some of the 8 person rooms only had 2 outlets for everyone to share so that seemed pretty poor but I personally did not run into that problem.


77%

Okay location. Reception was incompetent. My key didn't work for my room twice. No one working wanted to give me change to dry my clothes so I had to take wet clothes in my luggage. I wasn't told anything by reception when I checked in, just given my key. No tips or directions for London or for the hostel itself. Poor staff except for security and some cleaning crew who were so friendly. Security everywhere which is good. Nice big lounge and cool bar. No bed light and young crazy guests.


100%

Had a great time, met a bunch of people. Definitely a great hostel. DJ was a little loud for a chill beer at 9pm though.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

80%

Nice hostel, perfect for short stays and young people. The spaces (bedrooms, bathrooms, showers) are very tiny, especially for the toilet/showers, you don't know where to put your stuff to take a shower and two people are already too many. Also, a bit annoying the fact that, as all doors (bedrooms, bathrooms, showers) close automatically (if you don't hold them from closing) starting from 5:30/6 am, the hostel becomes VERY loud and if you're a light sleeper, it's hard to keep sleeping.

Owner Comment (Hide)
Hi there, thanks for sharing your thoughts after your stay with us at Generator London. I was disappointed to hear that we had not quite met your expectations on this occasion but we really do appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

89%

Got put into a 13 bed dorm even though i booked a 10 bed dorm well in advance. Unsure why this was as if i wanted to stay in a 13 bed or more i would have booked it and at that rate. Wish i was told about the breakfast option on checkin and paid in advance i didnt realise this until someone told me the day i checked out so was eating at cafe down road. Everything else was great. Could it be possible to get a hook inside the showers too to hang valuables (room card etc) when showering

Owner Comment (Hide)
Hi there, thanks for getting in touch with us after your recent stay. I'm sorry to hear about the confusion you faced with the room types and breakfast. we appreciate your feedback and if there is anything else you would like to chat about do feel free to email me on: nathan.roberts@generatorhostels.com Thanks for choosing Generator London. Best Wishes, Nate - Guest Relations Executive

94%

Clean room, awesome staff, the bar at night was very fun to drink at. Overall great place to stay

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

94%

My only complain is that there's only 1 elevator in the hostel and sometimes it's used by the staff to move stuff around, also the breakfast card is a trap shouldn't have bought it LOL. Other than that, great hostel in general.

Owner Comment (Hide)
Hey! Thanks for your review after your stay! Great to hear you enjoyed your stay overall and we appreciate your comments and suggestions. See you again soon at Generator London. Nate - Guest Relations Executive

83%

Great hostel. Really good facilities with lights and power points at each bed. However bunks are really noisey. And bathroom floor gets flooded and stays wet as there's no door on the shower. They also need either a power point in bathroom or a mirror near the power point in the room for doing hair. But really modern and nice hostel, feels like more of a hotel.


91%

Great friendly staff who were very helpful. Great bar where the drinks are cheaper than when you're out in town. Security 24/7. they overbooked, but compensated by giving us a new (bigger) room.

  • 7th Apr 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thanks for your great feedback after your stay with us. It's good to hear from you and we hope to see you back in London again really soon. Best Wishes, Nate - Guest Relations Executive

69%

Was quite a nice hostel but be prepared to wait ages for anything here. Everyone checks in at 2 and it took the lady 25 mins just to check us in, I felt sorry for all the people lined up behind us. We waited 45 minutes in the line for breakfast and others waited much longer. Also make sure you take your card out with you, the security guard tried not to let us in because we didn't take our individual room keys out, nobody told us this! Other than that, hostel was nice, woukd go again

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. I's sorry you had to wait long time during your check in. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

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