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Generator Hostel London Reviews

Compton Place, Off 37 Tavistock Place, WC1, London, England

Reviews & Ratings Explained

86%

Rating
2982 Total Reviews
  • 79%Value For Money
  • 94%Security
  • 89%Location
  • 86%Staff
  • 85%Atmosphere
  • 85%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Excellent hostel with a few minor irritations. Paying 40 pounds for a small 4 bed dorm seemed steep. Security guards are annoying. Guests should be told at check-in you need to show your card key.


46%

This hostel is very deceptive in the way it presents itself. The location is great but that is just about it. The staff was very rude - especially a guard outside who harassed me. They make you pay for almost everything - lockers, outlets to charge your phone, things that many other hostels have for free. My sheets were dirty and the hallways smell pretty bad. If you have the chance to get an AirBnb instead for a similar price I would recommend that instead! Overall 3 or 4 / 10


86%

Good hostel. Reading lights would be useful but otherwise all very good.


100%

The staff went out of their way when the first room we had been allocated was too noisy for us. It would be suitable for the younger ones who were staying up late for the music evening. We were given a quieter room in another part of the hostel and the staff were extremely helpful and very polite! Will definitely return again. Great place to stay. Lovely safe, friendly, clean, comfortable and welcoming place to be.

  • 20th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 41+
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your feedback after your recent stay with us. I was delighted to hear that the team were able to accommodate your requests. We look forward to welcoming you back again soon. Best Wishes, Nathan - Guest Relations Executive

77%

Very bad breakfast, don't pay it


83%

Great location, short walk to multiple zone 1 tube stations. Really nice and new place


86%

A kitchen would have been great! Breakfast is slightly expensive. Rooms are nice and staff is very friendly and helpful.


91%

Great place, atmosphere and staff! I recommend it!

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)


77%

Comfy beds, awesome location, showers were a bit gross and there wasn't anywhere to hang my clothes. Also, need plug sockets next to beds!


94%

The room in which I stayed smelled stale and sweaty. Apart from that it was excellent

  • 11th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for sharing your recent experience with us. It’s always great to hear from our guests after there stays with us. I hope to see you again soon. Best Wishes Nate – Guest Relations Executive

77%

It seems as if they spent all their budget on the lobby and cafe/bar. These areas are very nice. On the other hand rooms are TINY. Mine was a shared 4 bed. You could barely open the door without hitting bunk bed. Several times I literally couldn't enter the room cos some other guest was arriving and unpacking. Virtually impossible to move around the room. That was very disappointing. Breakfast NOT included (£4). Not very nice either. Low water pressure in showers and not very hot.

  • 10th Feb 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Many thanks for your recent review after your stay with us. We appreciate all feedback and comments from our guests and would like to thank you for taking the time to highlight your thoughts. I hope we see you again at Generator London in the future. Best Wishes. Nate – Guest Relations Executive

83%

Loved the sink in the room. Staff are very helpful. Wish they had privacy curtains for the beds.


86%

Pro: Good location,cons: there is no enough space in the room, most of the rooms r freezing and i changed 3 times to get wormer room, bath too far from the rooms and it has no enough space at the bath to change.

Owner Comment (Hide)
Hey there, Thank you for taking some time your share your thoughts after your recent stay with us. I appreciate your feedback and will be passing this on to the operational teams in London. I would like to apologize for any inconvenience caused and I do hope we see you at Generator London again. Best Wishes Nate – Guest Relations Executive

80%

Showers have no where to put your toiletries and barely any clothe hanging available. 4 bed mixed dorm was tiny and crammed. Lockers below beds were good. Bar and downstairs area was good to chill. Good location as Piccadilly line is central to everything. Very high cost hostel but I suppose all hostels in London are expensive.


94%

Great hostel and facilities, would definitely stay here again. only problem is not enough space to hang clothes in the showers

Owner Comment (Hide)
Hi there, Thanks for sharing your feedback after your recent stay with us here in London. It's always great to hear from our guests after they depart. I hope we will be seeing you again in the future. Best Wishes, Nate - Guest Relations Executive

57%

In essence a nice central hostel but the night I was there there was clearly a disco somewhere nearby, it got good when eye of the tiger could be heard in the form but I was pretty fed up by the time it came to robin thicke. Noise travels easily down the corridors, you can hear all the doors closing. The showers are very small with little room to get changed but are clean and the staff are nice. The breakfast is not worth the £4.

Owner Comment (Hide)
Hello, I was disappointed to read your review of Generator London after your recent stay. What you have described is not the level of service we aim to achieve. If you would like to talk more about your experience please feel free to email me at: nathan.roberts@generatorhostels.com and I would be more than happy to chat. Best Wishes, Nate - Guest Relations Executive

89%

Nice hostel. Extremely secure but lacks on cleanliness. Environment is awesome. Good choice and ir'a near Sr pancras station.


83%

There was little to no plugs available in the rooms so pray someone has a power board to share.


97%

all of the toilets in the girls bathroom on the 4th floor were clogged my entire stay and would be helpful if there was an area by each shower to put our dry clothes so they don't get wet. otherwise awesome hostel!

Owner Comment (Hide)
Hello! Thank you for getting in touch after your stay with us, I was disappointed to read your feedback about the toilet facilities as we have a 24/7 housekeeping team who do all they can to ensure this is avoided. Please do accept my apologies. I'm pleased overall you had a great time and I hope we will see you again in the future. Best Wishes, Nate - Guest Relations Team

94%

Very nice hostel with a great area to chill out, including a bar with DJ, snooker, etc.

Owner Comment (Hide)
hey! Thanks for your awesome review and for choosing Generator London! See you again soon, Best Wishes, Nate - Guest Relations Team

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