NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Generator Hostel London Reviews

Compton Place, Off 37 Tavistock Place, WC1, London, England

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Generator Hostel London

  • Show Translated Reviews In A Specific Language


  • Sort reviews by:

70%

Too loud at night. You can here the noise from the pub in the basement, where my room was located.

  • Novice Nomad
  • 29 Jan 2012
  • Anonymous
  • Taiwan
  • Male 25-30
  • (1 review)


63%

The hostile itself was fine, there was a bar, good security. But this place is all about making money. They don't let you bring in alcohol from the outside (your own bottle) because they want you to spend money at their bar. My friends got fined 50 pounds for having a bottle of vodka in their room. There are serious quite hours and if you are a night owl you will be getting yelled at by staff. The bar also closes at 3 a.m. The staff for the most part is very helpful, but very very strict.

  • Novice Nomad
  • 26 Jan 2012
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (1 review)


66%

I know that hostels are generally for young people, but I felt like I was back in a college dorm with drunk people falling all over the place. I was there for a night of sleep not a party. Next time I will just fork over the money for a hotel.

  • Novice Nomad
  • 26 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)


76%

too noisy.

  • Novice Nomad
  • 24 Jan 2012
  • Anonymous
  • Malaysia
  • All Female Group 18-24
  • (1 review)


96%

Excelent. The best hostel in London.

  • Novice Nomad
  • 22 Jan 2012
  • Anonymous
  • Brazil
  • Male 31-40
  • (3 reviews)


70%

no hot water

  • Novice Nomad
  • 17 Jan 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


86%

The internet connection was very very very slow!!!!

  • Novice Nomad
  • 16 Jan 2012
  • Anonymous
  • Portugal
  • Male 31-40
  • (1 review)


93%

I have beeb very pleased to spend 4 nights there, staff very friendly and helpfull, nice large common area, good included breakfast (I have heard that in 2012 it won't be included anymore it's a pity). the only bad thing is that I was in a girl dorm downstair, nice room with make up table and mirror.... but was definitly too cold.....I asked an extra blanket, but still... and the bathroom was cold too, also the water wasn-t hot enough.... but upstair it was ok . I will recommend that hostel .

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • France
  • Female 41+
  • (1 review)


93%

My 5th time staying at the Gen, and I still love it! Its a big hostel and the rooms are a bit dingy, but the bar is great fun and the location is excellent.

  • Novice Nomad
  • 12 Jan 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (7 reviews)


100%

The working staff is very kind-hearted

  • Novice Nomad
  • 12 Jan 2012
  • Anonymous
  • China
  • Female 18-24
  • (3 reviews)


100%

A huge hostel in a superb location. Lively and atmospheric bar/club, although not disturbing since most of the rooms ar far away from this area. Had a great stay!

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • Sweden
  • Male 18-24
  • (2 reviews)


66%

I was upset that a charge for breakfast was added, though advertisements (including the envelope that held the key card) clearly stated breakfast was included. Also, internet was not working when I arrived and I was told to go to a Starbucks down the road instead. In the future, if I am going to have to go somewhere (and pay, in the form of a purchase from that establishment), a voucher should be given-- or free breakfast!! Also incredibly dirty bathrooms that were crowded in the morning.

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • USA
  • Female 18-24
  • (5 reviews)

Owner Comment (Show)
Dear Laura, Thank you so much for your feedback and believe me I know about your experience and feel your frustration. The breakfast is chargeable as per the 3rd January 2012 and I can assure you that your reservation was made excluding Breakfast. I checked myself your booking and as well the web page and there is no indication of having breakfast included. As you booked as well a special offer where the bed is charged at £ 10 it would be unusual to have a £ 4.50 charge for breakfast included. Please contact me at any time if you have further questions. David Koellner Assistant General Manager London

76%

Exactly what we were looking for. Somewhere to sleep that was clean and secure. Good value for what we wanted.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • Australia
  • Mixed Group 18-24
  • (1 review)


66%

Staff is a bit overwhelmed when the hotel is around its maximum capacity and during my stay there the internet stopped working and wasn't fixed by the time I left.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • Romania
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Dear Valentin, Thank you so much for your feedback about your stay in London. London is a historic city and well known for disturbance in any kind. We adapted to it, however within your stay we had road works where our brand new viber connection has been cut off and this caused the disturbance with the internet. Also our Front Office is running on that line and this was as well interrupted within the check in at this time. It took engineers 6 hours to fix this and I can assure you that this is not a daily experience but as we are all humans this can happen sometimes. I hope I was able to explain you as per why you experienced that on this occasion. See you next time with the fastest internet on the market. Kind regards David Koellner Assistant General Manager London

56%

I think you have the perfect way to make people feel that you only want their money. u have no name or face, a great sistem though to recive mass of people and to ofer wathever they need with a pay, of course.... I think you need a great leson of "hospitality" Very clean, however.

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • Venezuela
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
Dear Marianella, I want to thank you very much for your feedback. Your comments does alarm me and I would like to find out what happened as I do feel your frustration. I can not change the experience you had but I will definitely do whatever I can to investigate the situation you experienced. I can assure you that our aim is to deliver the very best service with the Team in London and I am sad that we failed on this occasion with you. Please contact me via mail, david.koellner@generatorhostels.com Take care for now & please feel free to contact me. David Koellner Assistant General Manager London

100%

Loved it..stayed a block or two away from the Russell Square tube, and could travel by tube anywhere..the Generator had free tours, free breakfasts every morning, you could purchase whatever passes you wanted for various tours, the oyster card and the London pass that gave you access to places such as Westminster, the Tower of London, and Shakespeare's Globe theatre. Lunch was the least expensive in London and served authentic cuisine such as mash and onion pie, and fish and chips.

  • Novice Nomad
  • 04 Jan 2012
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)


66%

The Generator is really great if you want to see a lot of London and won't spend a lot of time in the hostel due to its price and location. Security guards were always present. The rooms were not very big but clean and quiet. Besides, we were kinda disappointed about its lack of character. The staff and other guests weren't really sociable or helpful and when we glanced into the "Club" area, it was most often empty. The breakfast consisted of only toast and jam, water and instant coffee.

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • Germany
  • Mixed Group 18-24
  • (2 reviews)


100%

I feel like I had the best room of the Hotel! People of the staff were very helpfull, the bar was a great place to hang out a bit and have a beer while meeting nice people from around the globe. Nice breakfast, Generator was a plus to a great time in London!

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • France
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Dear Raphael, we are very happy to read your reply and want thank you so much for that. To read such comments gives the Team motivation and we keep up the good service to all of our guests. We all hope you have a great 2012 and we hope to see you soon back in London. Take care David Koellner Assistant General Manager

73%

That place definitely it's not a hostel, it's more similar to an hotel, it's incredibly hugeee - it says that can have up to 800 people!! The rooms are very comfortable and spacious, the common toilets are ok (could be better, but also could be very worse). The people from the “information post” were very useless, most of the times they weren’t people from the town and didn’t know basic thinks about it. For me the only bad think of that place was that it didn't have a kitchen that we could use.

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • Brazil
  • Mixed Group 18-24
  • (4 reviews)


90%

staff was very friendly. thanks.

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • Taiwan
  • Male 31-40
  • (4 reviews)


« first « Prev 1 2 3 4
(69 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all London Hostels
  • 79%

  • Overall Rating
  • From 178 ratings
  • 73%Character
  • 86%Security
  • 88%Location
  • 80%Staff
  • 74%Fun
  • 70%Cleanliness

Latest Review

  • 29 Jan 2012 (70%)
  • Too loud at night. You can here the noise from the pub in the basement, where my room was located.
  • Read more...
  • Anonymous

Please give us your feedback