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Generator Hostel Prenzlauer Berg Reviews

Storkowerstrasse 160 (Off Landsberger Allee), Berlin, Germany

Reviews & Ratings Explained

73%

Rating
2312 Total Reviews
  • 76%Value For Money
  • 74%Security
  • 68%Location
  • 77%Staff
  • 68%Atmosphere
  • 74%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

My stay here was decent. It was a bit far out of the city, but lots of public transport is near by. The beds in the 8 bed dorm were comfortable enough and clean. The staff were nice and helpful. The restaurant and bar are nice too. My only complaint is that this hostel is not aimed at solo travelers, there were lots of groups there, especially of kids, so I wouldn't recommend it if you're traveling alone. But it's definitely fine if you just need somewhere to crash for a night or two.

Owner Comment (Hide)
Hello Isabel. Thank you so much for your great review. We are happy that you liked your stay at Generator Prenzlauer Berg so much and hope to see you again really soon. We are sorry, if you didn't feel comfortable with groups in the house. They are just in the house while season. Take care and best regards. Ronny Spilka, Front Office Supervisor

34%

Dodgy as ! My friend had his laptop stolen out of the locker !!


20%

Felt like I was back at year 5 camp at this hostel! A mixture of Rugrats and seedy characters floated around. Had my apple laptop stolen from a locker within the room, nothing was done about it! Lent on a bench in the bar which was secured to a wall and the whole thing collapsed breaking all the glasses on it and breaking a phone. When feeling the staff that the bench needs to be fixed they just growled, picked up a couple of peices of glass and left the rest there. This hostel fu.king sucks.

Owner Comment (Hide)
Hi Charlie, thank you for taking time to write us a reviews. I want to apologize for the inconvenience you had during your stay at Generator. That is definitely not that kind of service we would like to offer and that is not the impression you should keep in mind when you think of Generator Hostels. We hope we get another chance to convince you of the benefits of Generator. Best wishes - Melanie, Ass. Front Office Manager

66%

Nice place to stay, really close to tram, and the s-bahn. There is a lot of people especially kids but everything was ok.


86%

Took a while to get served at the bar and not great music

  • 17th Sep 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Rebecca, thank you for giving us a feedback. We are happy to hear that you had a great stay. We will take your information to improve the service at the bar. Best wishes - Melanie, Ass. Front Office Manager

69%

So far out of the way to go do anything, it's a tram and a metro or a metro to most places. Luckily the metro is right behind the hostel. Otherwise clean and nice staff. But no atmosphere. I had many school groups staying when I was there


89%

Staff were so friendly and helpful. I was put in a room with lovely girls that were all around my age group and was a pleasure to get to know.

  • 8th Sep 2015
  • Novice Nomad
  • Anonymous
  • Trinidad And Tobago
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Monique, thank you very much for taking time to give us a feedback to your stay. It is nice to hear that you really enjoyed your time with Generator in Berlin. We hope to welcome you again quiet soon. Best wishes - Melanie, Ass. Front Office Manager

97%

Really great hostel! All the staff are so friendly and helpful! Great common areas such as he bar and cafe area to hang out and meet people. Only downside is the wifi didn't work in our room (on 7th floor) so we had to come down to use it and it's a wee bit out of the centre but the public transport is super close and so easy to use! I highly recommend this hostel when in Berlin

Owner Comment (Hide)
Hello Kellie, thanks a lot for your great review. We are very happy that you enjoyed your stay that much and had a great time in Berlin. We hope to see you again really soon. Best wishes and regards Ronny Spilka FO Supervisor

60%

Partly under construction and not a community atmosphere whatsoever. Staff was unenthusiastic and many times seemed like they did not want to be bothered.


100%

I really enjoyed this sort time in the hostel. The staff was very kind;) the only things was disturb me ut's the bed was unconfortable. But it's ok:) all the bedt for the team:)

  • 22nd Aug 2015
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 25-30
  • (1 review)


74%

some staff seems tired, some are very friendly.

Owner Comment (Hide)
Hello Maria, thanks a lot for taking the time to write a short review about your stay in Generator Berlin Prenzlauer Berg. We are happy that you liked it here and hope that not all of our staff made the impression to be a little tired. See you soon. Regards. Ronny Spilka. Front Office Supervisor

46%

Far from centre. Shared showers with only a curtain and no where to change. No luggage room so had to pay for a locker. Huge hostel, no much atmosphere while I was there. Cheap but not too cheerful.

Owner Comment (Hide)
Hello Maria, thanks a lot for taking the time to write a short review about your stay in Generator Berlin Prenzlauer Berg. We'll hope that you'll give us the chance for another stay and we can explain you how to get to the centre within 10 minutes. Regards. Ronny Spilka. Front Office Supervisor

80%

Located in the East of Berlin with good transport links to Central (will take you about 30 mins though). Trams to Fredrichshain leave regularly and will take 10 minutes. No kitchen on site but they offer food at an extra cost.

Owner Comment (Hide)
Dear Guest, thank you very much for taking time to give us a feedback to your stay. We are happy to hear that you had a good time with us in Berlin. We hope to get another chance to welcome you again. Best wishes - Melanie, Ass. Front Office Manager

77%

Could do with more staff at the bar in busy times.

Owner Comment (Hide)
Hello Maria, thanks a lot for taking the time to write a short review about your stay in Generator Berlin Prenzlauer Berg. We are happy that you liked it here and hope to welcome you back soon to show you that there will be more people working at the bar. Regards. Ronny Spilka. Front Office Supervisor

86%

Really enjoyed my stay. Its a big place.

Owner Comment (Hide)
Dear Guest, thank you very much for writing us a feedback to your stay. We are glad to hear that you really enjoyed your time with us in Berlin. We hope to see you soon. Best wishes - Melanie, Ass. Front Office Manager

83%

Very good hostel, great bar and beer garden good atmosphere really enjoyed it

  • 9th Aug 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hello Maria, thanks a lot for taking the time to write a short review about your stay in Generator Berlin Prenzlauer Berg. We are happy that you liked it here and hope to welcome you back soon. Regards. Ronny Spilka. Front Office Supervisor

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