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Generator Venice Reviews

Fondamenta della Croce, 84-86, Giudecca, Venice, Italy

Reviews & Ratings Explained

85%

Rating
660 Total Reviews
  • 81%Value For Money
  • 90%Security
  • 80%Location
  • 81%Staff
  • 89%Atmosphere
  • 89%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Awesome generator hostel. As always!


97%

I would highly recommend staying here! It has everything, the staff are so friendly and helpful, the beds were really comfortable, the food was nice, the wifi was an excellent connection! Only slight negative was that it was on a different island to the main one, and you have to pay €7 for a single on the boat/bus. Or you can pay €20 for a day ticket, £30 for 2 days.


80%

It was good for me, but I hope you take care of your efficiency for task. When I just wanted to borrow the hair dryer, I waited for 25 minutes because there was only one person in the reception desk. ( Actually, I failed to borrow the hair dryer because there is no left hair dryer.) Anyway, I had a great time in Venice ^_^

Owner Comment (Hide)
Hey there, Thank you for your review, it’s always great to hear from our guests after they have left us! As I am sure you can imagine, with so many guests staying with us at any one time, every bit of feedback allows us to improve our service for you and other guests for future stays. Waiting to see you again in our hostel Best regards Keti Camillo - Ops Manager Generator Venice

77%

The place was nice. Staff was nice. We stayed in a 10 bed room which was wierd but the cheapest we could find.

Owner Comment (Hide)
Dear guest, Firstly can I thank you for taking the time to share your Generator experience with us online It’s great to hear the staff were friendly and I hope you will choose Generator Venice again in the future for your next Venice trip. Best Wishes Keti Camillo Ops Manager - Generator Venice

97%

the lockers are terrible and mattress was dirty and felt plasticy


100%

Best hostel ever! Ultra clean, organized, friendly and beautiful decoration.


66%

Rude staff with no interaction with the guests ! Specially the bar tender ! Very expensive meals and drinks ! Despite from staff , great athmosphere.


97%

Generator Buddha Sara is amazing. Ask for Sara, she knows what's up. The bartender was rude though. Everyone else on the staff is great as well. Great lobby music. Clean rooms. Big Lockers.

Owner Comment (Hide)
Dear Guest, Firstly can I thank you for taking some time to share your Generator experience with us. I will also be passing on your comment, good and bad ones, to the teams, We really do hope to see you again in the future Best regards Keti Camillo - Ops Manager Generator Venice

94%

Here's how you get there from the train station Get the number 2 ferry all the way to zitelle, get off and walk right 300 meters and you will see it.

Owner Comment (Hide)
Hey there, Thank you for you recent review. Hope to welcome you back again in the near future Kind regards Keti Camillo Ops Manager Generator Venice

86%

I had a thoroughly enjoyable stay at the generator hostel. Unfortunately my visit was tarnished some what as a Swidish girl I was courting fell into one of Venice's many canals She smelt awful for the rest of the evening. However this was not the fault of the generator hostel franchise as they cemented my experience into the category of "forever memories"! My friend also left a sleeveless denim jacket and a pair of short green Patagonia shorts and would like to be reunited with them if possible

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to post your recent review on the Generator Venice. We are glad you enjoyed your stay. We hope to welcome you back to Venice in the near future. Kind regards Keti Camillo - Ops Manager Venice

86%

staff not very friendly

Owner Comment (Hide)
Dear Guest, Firstly can I thank you for taking the time to leave your feedback after your stay with us. Customer service and friendly staff is our priority so we are disappointed to read your comments but rest assured it has been sent out to the team to review and action. Waiting to see you again in our hostel! Best regards Keti Camillo Ops Manager Generator Venice

97%

Very good place. The only thing is that it is on the island. It is nice by itself but to reach the main attractions you should take a boat. The bad thing is when you have to return back to the hostel, because the boats stop circulating at 11 pm.

Owner Comment (Hide)
Dear D, I’d like to thank you for taking some time to share your thoughts after your stay with us at Generator Venice. I'm disappointed to hear that you didn't receive enough info on waterbus. We are located in Giudecca Island connected with the main land from water bus service 24h (lines 2, 4.1,4.2 during the day and line "N" all night long) Hope to welcome you back again in the near future. Kind regards Keti Camillo Ops Manager Generator Venice

94%

Lockers in the room which could store our bags in, and could use our own lock. Also allowed us to leave our bags through the day while we went out. Was a good location just one boat stop from the square, took a while from the station but could get one boat so was ok. Had a good bar area where you could get nice drinks and food, and overall good value for money - especially for Venice!

Owner Comment (Hide)
Dear M, Firstly can I thank you for taking the time to share your thoughts after your stay at Generator Venice. It’s always great for us to get a better understanding of where we are meeting our guests expectations and where there is room for improvement in the future. Thanks again and we really do hope to see you again in the future. Best regards Keti Camillo Ops Manager Generator Venice

77%

Beautiful hostel! well located if you are under 25, you can get the 3 days pass to vaporetto. the sign in front of the hostel is Hostel Venezia or something like this and not generator hostel. We stayed in a 16 beds room, and was cool, besides some really disorganized people who leave everything on the floor.


83%

The hostel is on an island, but you can see St Marks Square from the hostel. It wasn't a problem for me catching the boat to the mainland, only 15 mins. This hostel was really good and any criticisms I have are small things eg. one shower always flooded the bathroom, sometimes the staff at the bar seemed disinterested and even rude...other times they were really friendly. Atmosphere was cool downstairs with the bar and the food good and reasonably priced. Wifi worked well. I would stay again.


89%

I would definitely recommend this hostel to others, the rooms are a bit cramped and the lockers are a stupid design so nobody bothered using them. The directions provided are hopeless so remember they call ferries buses here, and you need to take the number 2 to Zittelle and walk right along the water for about 200m.

Owner Comment (Hide)
Dear D thank for taking the time to review us and mostly for recommending us to fellow travellers. I have taken on board you comment about the directions which will be amended to easily reach us Safe travels Fabio Moccia General Manager

86%

It is really easy to get there from the station or Saint Mark Square by boat 4.1 and 2 respectively. The rooms are clean, the staff is kind and the atmosphere is great (there is a bar in the hostel where you can meet people from other countries). A really good place to stay.

Owner Comment (Hide)
Hi J, Thank you so much for your review. I am really happy that you had such a fabulous experience staying with us and loved the place. Hope to welcome you back in the future Safe travels Fabio Moccia General Manager

80%

Overall a great hostel with a great view of venice, but the bathroom facilities are lacking. There are a limited number of showers per floor and there's no privacy!

Owner Comment (Hide)
Dear M, Thank you so much for your review. It's great to hear that you had such a fabulous experience staying with us. Safe travels Fabio Moccia General Manager

100%

Very clean, modern, nice staff, nicest hostel I've ever stayed at. Right next to a water taxi station that takes you right into Doges palace. Beautiful view of the city.

  • 24th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest, thanks for sharing your review about your recent stay at Generator Venice. We are glad that you had a great experience. You comment will be passed on to all the team We hope to welcome you back in Venice in the future, in the meantime, keep on spreading the voice about Generator Hostels. Safe travels Fabio Moccia General Manager

97%

The only downside was that the breakfast was quite sparse for €3.50 a day, and the food from the canteen was pretty awful. Other than that, it's literally the best hostel I've ever stayed in.


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