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Globetrotter International Reviews

154 Lake st, Cairns, Queensland, Australia

Reviews & Ratings Explained

81%

Rating
400 Total Reviews
  • 83%Value For Money
  • 84%Security
  • 79%Location
  • 83%Staff
  • 80%Atmosphere
  • 81%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Room was ok. We later stayed in places that we considered to be of better value and in a better location. It was hard to find a staff member. We were not given a code for the door and had to wait until another guest opened it, after ringing the bell for three times. Lots of notes hanging around with rules, instructions and even one saying not to expect hotel service, complain to us if you don't like it instead of posting. Must admire the irony in writing that on a note instead of telling guests.


80%

Nice clean room. Internet mostly worked. Good Value. Not too far from the city center


97%

This is a really nice hostel if your looking for a break from travelling this is the place, clean and tidy, friendly staff. everyone has there own cooking gear which is held with a refundable deposit. Would stay longer if i could

  • 30 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Real comfy beds, great night sleep, friendly staff, Light night check in was a big advantage make sure you email the hostel to get your check in procedure and airport shuttle details other wise you will be locked out. Free Wi Fi was a plus wish I could of stayed longer

  • 25 Apr 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


63%

Overall the property is good in a decent location. Unfortunately, the kitchen (at the top above the pool) let it down as often the cold tap would run hot and the stoves barely worked so it literally took about an hour to cook a small piece of meat in a pan. Also, despite a million reminders on every door, wall and window about rules, these were never enforced! We had guys listening to loud music in the kitchen next to our room at 02:00 in the morning and the same dishes in the sink for 4 days.

Owner Comment (Hide)
Next time Mark just let the hostel know of your problems and i am sure they would look at it for you. We are far better than your review suggests and it is crazy to focus on 3 negative things when there are so so many positives. So all future guests take this review with some caution as Mark maybe is missing his mother :)

86%

The best backpackers I experienced in Australia so far (I won't say my favourite because my heart goes for a little one in Melbourne) But Globetrotter is the most clean I have seen and really cheap. Best value for money. Just, don't forget to ask your kitchen ustensiles at the reception when you arrive (20$ deposit) or you will be starving in the kitchen because there is nothing in common (no fry pan, no peeler, etc) And be sure to have rubbed sole shoes, the soil is very slippery when wet.


94%

I was plesantly surprised when I stayed at this hostel As it didnt have the highest rating but i was looking for a quite non party hostel which it definetly was that. This would have to be one of the cleanest hostels I have stayed in. Staff friendly and easy going nice place to chill out and relax After traveling. Would definatly stay again. Love the renovated kitchen and shower room

  • 31 Jan 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female
  • (1 review)


100%

Lovely clean hostel sparkling clean swimming pool Liked the idea of your own cooking box which you hire and get refunded when you check out


34%

Window could not open, was next to lounge room. When someone watched tv you could not sleep. There were also fleas in the bed. The vending machine is not refilled every day.

Owner Comment (Hide)
You stayed at our hostel for 6 days and never once mentioned that your window could not open or you had fleas!!!! in your bed. We have checked the room you stayed in, the window does open, you should of asked one of our staff they would have been only to happy to help you, they were not fleas in the bed what you may have seen were tiny ants that are attracted to food and crumbs that you have left in your room.

66%

Rooms with ktichen inside, but there are not any hangers for towels or individual lights in th lights. The owner tries to sell any trip to the reef, even if it is the inner reef, because he does not recommend you hosnestly

Owner Comment (Hide)
Did you try to look behind the bathroom door. We do not try and sell any reef trip, the tour we would of recommended you has one many tourism awards you are the one being unhonest with this review



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