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Grand Hostel Medellin

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reviews
9.0
Superb 59 Total Reviews
  • Value For Money 9.2
  • Security 9.2
  • Location 9.0
  • Staff 9.0
  • Atmosphere 9.0
  • Cleanliness 8.2
  • Facilities 9.4
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9.0
Superb 59 Total Reviews
  • Value For Money 9.2
  • Security 9.2
  • Location 9.0
  • Staff 9.0
  • Atmosphere 9.0
  • Cleanliness 8.2
  • Facilities 9.4

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23rd Dec 2016
5.1

One of the worst hostels I've seen in ten months traveling, due to the owner. She wanted to raise the price after I paid. Was rude. No hot water. Smallest room ever, poor ventilation.

    • 4.0Value For Money
    • 6.0Security
    • 6.0Location
    • 6.0Facilities
    • 2.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Lamentamos su comentario, ya que por la hora de su llegada 2 a.m. le dimos una habitación privada, en vez de dormitorio para 10 como usted reservo. No se le cobro cargo adicional por esto, pero las reglas son que las visitas no pueden ingresar a las habitaciones, solo a áreas comunes y no se quiso ser ruda, solo explicándole las reglas ya que no pregunto, si su amigo podía ingresar a su habitación. El agua caliente si funciona perfectamente, solo debió preguntar como y se le hubiera indicado. Esperamos que tenga un buen viaje y que sea mas receptiva a la hora de alojarse en un Hostal familiar donde las reglas se deben cumplir para seguridad de todos.

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