Grand Hotel Magenta Reviews
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When I arrived, the hotel had already taken the price of the first night off my credit card without any authorisation on my part. The member of staff behind the desk refused to see what could be wrong with this and was very disrespectful to us. He then refused to allow us to pay the remaining cost of the room using two different bank cards, citing the cost of bank transactions. This was probably the worst welcome I've ever had in a hotel. On a more positive note, the room was actually quite nice