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Green Frog Hostel Reviews

Str. G-ral Dona nr.11, Bucharest, Romania

Reviews & Ratings Explained

87%

Rating
499 Total Reviews
  • 95%Value For Money
  • 82%Security
  • 86%Location
  • 95%Staff
  • 87%Atmosphere
  • 84%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

The owner and her brother who owns another hostel are very wonderful people. They had two options of place to stay and they were very helpful. The directions to the hostel are very accurate. Don't give up if you think you missed the street, you didn't, just keep going. You will find them in a lovely inner courtyard waiting for you. They arranged a bike for me to rent for very low price and if I thought I would get lost, they went with me. Unexpected guests made a challenge but they helped us all


89%

A lovely, small, family-run hostel. It's a bit difficult to find, but it worth it. The owner is very friendly and helpful, she tries to understand what you'd like to do and gives you advice on where to go. Sit in their garden and learn more about Romania by having a conversation with her brother. Tune in to the slower pace of this country and enjoy the best breakfast I ever had in a hostel. I stayed in a spacious private room with airconditioning. One shower only, but I didn't have to wait.


86%

We only stay here for a night as we leaving brasov next day by train. The staff is very kind and prepare us breakfast for our early check out at 630am. She even borrowed us umbrella when it was raining day. The location of the hostel is not very close to old town but within walking distance to main station which is why we chose the hostel in first place. It good value of money considered how much u pay.

Owner Comment (Hide)
Thank you !

83%

Couldn't get the WiFi to work half the time. The room was very comfortable. Ok kitchen facilities. The manager (?) was very nice, but the other staff seemed uninterested. One toilet for each gender and one shower. Breakfast was not included.

Owner Comment (Hide)
You arrived late in the night and you said that you don't need a map and no other informations because you stayed in Bucharest before. In fact, you came for one night and had your flight next day afternoon. You booked the cheapest rate for a Private Room (Attic Double Bed / No breakfast RON 35.00 /person/night). Yes, in the case "no breakfast". I wonder where you stayed before. The competition here is dirty in many ways. We will unlist our property from HW for encouraging such dirty practices.

89%

The staff was amazing, above and beyond friendly and helpful. They even did our laundry for us (for free!) The room was quite and comfortable. The shower was great, with about 5 different settings.

Owner Comment (Hide)
Thank you, thank you ! We are in our forth season and we will let it slowly down." We scored and we went". Now it's time for a brake, We deserve it and we'll be back after renovation.

91%

I have stayed at this hostel twice and have always felt very safe and comfortable there. The staff is friendly and helpful. The atmosphere is great to come back to after a day of sightseeing or a night out on the town. The courtyard is great for relaxing and chatting with fellow travellers.

  • 10th Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you !

77%

Friendly staff and good atmosphere. Decent location and good value for money. WiFi and hairdryers available. On arrival our room was overbooked so we got the best room for no extra cost. 24 hour security and room locks.

Owner Comment (Hide)
Friendly staff but not like in the "party hostels". I know what I mean and you know it better. Neverending story. Sorry for 3 at security even though you had your own private with your own key, sorry for 3 at location which is equidistant to all tourist attraction and close to Gara de Nord, sorry for 3 at "athmosphere" because we don't have a bar attached and we don't get our guests drunk till to death and we also haven't got cheap girls "working arround". Thank you for 4 to facilities and 5 Val

97%

2nd time I've stayed here, and again I was pleased. The chatelaine, Roxanne, is genuinely concerned with your welfare and your experience of Bucharest, and seems willing to do anything in her power to help you enjoy your stay. It's a bit like staying with a favorite aunt :-). Clean, comfortable surroundings, quiet, laid-back atmosphere, and a good breakfast. The place can be a bit difficult to find, especially at night.


86%

While being a small hostel, the staff is absolutely AMAZING. I have never felt more welcome than by Marius and Roxana and Alex (if I remember his name correctly). Marius was even waiting for me outside to make sure I don't get lost! We were also lucky enough to have a free home made meal from the neighbors! It was simply delicious. This hostel is cheap, very good for the money and I would definitely recommend it. Not that much of a party vibe, but you can definitely meet people and go out!


100%

Friendly staff nothing too much trouble, very relaxed and easy atmosphere.

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
We do thank you with love and gratitude !

89%

Nice hostel and well located. All the staff really helpful even before we arrived at the hostel. Marius was really friendly and helpful, we felt like if we had met him for a long time, like a friend. Just at night noisy because some people were having a party in the common area; buy in general everything was ok.


100%

We love green frog hostel!! We arrived weary after a long old journey and were immediately made to feel very welcome :) the staff are sociable and fun loving and made sure everyone had a good time. The best hostel if you are travelling alone or in a pair as you will no doubt get introduced to the other guests. We all got on like a house on fire and all went out together,

Owner Comment (Hide)
"We all got on like a house on fire and all went out together". I have not heard this since now but this is exactly the feeling when you love and share. Solidarity, adaptability. It's about human being and real life in fact.

80%

It felt kind of criminal how much I got for how much I way paying. The staff went above and beyond in being helpful and upgrading me to a private room just because it was available. Seems like a hostel where the people who run it are the ones who work there, and put themselves into it, which shows. Would recommend. Also, their shower (while it could using cleaning) is insane.

Owner Comment (Hide)
Our english is not perfect so you lost us. We failed to understand the communication with double meaning. We didn't understand what's was wrong and what's was good. Talleyrand is supposed to have said: "I wonder what he meant by that?" :)

89%

Very helpfull staff and very good hostel to stay, it's a great chance that I choose this hostel to stay. Good shower, good breakfast, clean toilets and free laundry. At reception you can find help like you are in Tourist Information Office, and you can always drink coffee or tea have good chat with staff.

Owner Comment (Hide)
Thank you !

43%

Unclean, not the right room type available, no lockers (though advertised). Pillow and towels had a stench of smoke, and parts of the hostel (underground) were so so filthy. A dissapointment but reasonable location and staff tried to be helpful.


100%

Excellent small friendly hostel representative of the local community. Helpful and interesting staff will make you feel at home. Highly recommended - 100%

Owner Comment (Hide)
We "try to be helpfull" offering cheap accomodation for the guests that really need to travel a lot and visit a lot of nice places. We like to share. Thank you !

57%

Sorry but found the hostel to be not very clean (look under the beds for example) also shower was terrible only one and it floods also no hook to hang hand held spray. Location felt unsafe although most of the Bucharest was the same. Washing machine was good as it's free but need a dryer. No breakfast on the last day when I left at 830 no sign of anyone. Bed old and rickety. Also noisey from the main reception area I was in the first room.Staff seemed friendly and informative.

Owner Comment (Hide)
We got the point. Thank you !

89%

The Green Frog Hostel is one of the best hostels I have visited. I reserved a private room and it was huge! The staff, Marius and Alex are great! The owner Roxana is friendly, caring, and welcoming. Marius, is very accommodating to every guest. Breakfast was served promptly every morning and the coffee was delicious. I had an amazing stay at the Green Frog. I plan on staying here again next Spring! I can't wait to see the staff at the Green Hostel again! Take care guys!

Owner Comment (Hide)
Thank you !

91%

Family is really friendly who own it and showed us on a map where to go in the city. It's in between the main train station Gara Du Nord and Piata Romani so two options to get there by bus from the airport. The kitchen was basic and had everything to use to cook our own dinner. The shower was great. The only thing is there are no locks on the door and I wasn't sure there was anywhere to leav valuables. We enjoyed and would stay again.

Owner Comment (Hide)
Thank you ! Every private room has keys and we didn't place a locker in the private rooms. Indeed, the front door is always open 24 h. The valuable things can be kept at the front desk. Have a nice trip in Europe !

91%

What a wonderful hostel! I have stayed in many many hostels, and this one is definitely my favorite. The owner is wonderful and really makes you feel at home and goes out of his way to know you personally. He also helps create a lovely atmosphere among the guests, which is a definite plus for a female solo traveler.

  • 3rd May 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Female, 18-24
  • (1 review)


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