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Green Tortoise Seattle Hostel Reviews

105 1/2 Pike Street, Seattle, USA

Reviews & Ratings Explained

88%

Rating
1400 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 98%Location
  • 87%Staff
  • 84%Atmosphere
  • 84%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

This was my first stay in a hostel, and I hope the Green Tortoise didn't set the bar too high! The friendly staff helped me feel at home, and the guests all seemed friendly and interesting as well. The location couldn't be better. If you're looking for a cheap place to stay in an expensive town, this is it. I'll definitely stay again next time I'm in Seattle.

  • 8th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

Perfect location and great facilities. Highly recommended!


100%

Desk staff was extremely helpful, even when we departed at four in the morning! Rooms and bathrooms were clean. The best part were the bunk beds with curtains, light, and private fan!


89%

Fantastic location! Will and have recommended it!


86%

Hostel was great. I loved the do-it-yourself atmosphere.


91%

All the staff at the hostel were so kind and helpful! The location is perfect and the daily trips from the hostel are so convenient. The food at The Beaver was delicious and super cheap which was nice of course. Stephanie was our guide to Lynn Canyon and she was nice, patient, helpful, and fun to be around! Thank you guys for your amazing hospitality!

  • 24th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


57%

The staff like to tell you that it is the friendliest hostel in town.....not true the Seattle City Hostel is 10x better! The free food is good though! I would recommend the Seattle City Hostel for anyone visiting Seattle! It's also cheaper!

Owner Comment (Hide)
I'm sorry you felt that the staff was unfriendly; we have a very diverse group of employees so maybe there were some cultural differences with our ESL staff. We pride ourselves on offering the best customer service experience as most of our reviews will attest to; often going above and beyond to accommodate guest requests and needs. We basically offer full concierge services through the front desk and even walk each guest to their rooms to ensure that everything meets your needs.

71%

Unfortunately my brother found bedbugs in his bed, which really overshadowed our stay. We told a member of staff when we checked out but didn't feel it registered as a significant problem.

Owner Comment (Hide)
We take all reports of bed bugs seriously and have a very stringent regimen we follow. It includes inspecting the room, washing all guest items and linens, and treating the entire room with insecticide. We do all of this any time there is a report whether we find any bed bugs or not. We did not find any in the room or laundry but still treated it as a preventive measure. I hope that if you're ever back in Seattle you give us a second try.

63%

Unfriendly vibe. Most staff were rude, in particular a lady named Leah. Two guys were very was nice and gave great suggestions. No lockers. No wifi in dorms. Very good location but extremely loud all night long. Uncomfortable as I was on too bunk and the other girls in my room were extremely rude.

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Each guest actually gets a very large storage locker under their bed; you do need to provide your own padlock or rent one from the front desk if you'd like to lock it. There's also free day storage available at the front desk. And yes the wifi does not work in the room but we find this keeps the hostel more social. In the future if you ever have trouble with other guests in your room please let the front desk staff know so we can address the situation or move you to a different room.

94%

The location is perfect, and there's only one street across to the Pike public market. The facilities are enough to make food, and the washroom is big and clean. You can meet lots of people in the common room. They will also held different activities for people to make friends. Nice and wonderful hostel!

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)


80%

Good location right near the market. Fans, lights


89%

Great location amd a super chilled hostel. Staff were helpful and friendly without being fake. The walking tour from the hostel is a real highlight of staying here.


100%

Great central location. Amazing to have a large locker to put your all stuff in.

  • 23rd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Great place to stay. Not a huge common area to meet people, but they plan a ton of fun activities that encourage you to meet other people.


74%

No wifi connection in some rooms (I was in 205 and cannot connect to wifi)


74%

Great location, across the street from Pike's Place Market and 1-1/2 blocks from major bus stops/light rail stations. I've stayed here at least 8 times over the last 4 months and have noted that some of the desk staff are a bit surly and curt, particularly the ones that come on around 0800. The PM staff have always been super-friendly and will go out of their way to make your staff nice. The bathrooms can get a little grotty at times, due to heavy use and not frequent enough cleaning.

  • 10th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


77%

Jenna was exceptional helpful to us.

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


97%

My room near 1st avenue,very noisy.this affect my sleeping


86%

I enjoyed my stay, met lots of people from different countries, thus their weekly activities in the board is cool which I enjoyed and some of the staff are cool and entertaining.


89%

Nice little hostel located right next to Pike Place market. Main attractions, shops etc within 20 min walking distance. Breakfast good - although might be nice to have more instructions for cooking pancakes/eggs etc as was slightly confused on first morning. Also great tours (e.g. market tour) and discounts on stuff (e.g. EMP museum). Under bed storage locker handy as could fit entire suitcase in. Overall very pleased with experience and ended up staying twice.


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