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Guesthouse U-En Reviews

2-9-23, Fukushima, Fukushima-ku, Osaka, Japan

Reviews & Ratings Explained

91%

Rating
159 Total Reviews
  • 92%Value For Money
  • 89%Security
  • 87%Location
  • 94%Staff
  • 90%Atmosphere
  • 93%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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43%

We were assigned to a room without windows and near to the kitchen. It is noisy when you want to sleep early for tomorrow trip. It should be mentioned in the description. Different from other hostels, using credit card charges us 3% more. It should be mentioned in the description.

  • 20th Feb 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Mixed Group, 18-24
  • (1 review)


94%

Close to the airport but a little further away from the hustle and bustle of Dontobori and Namba area, Staff were friendly and helpful and more than willing to help with any queries. Be sure to rent a bicycle for 500 yen, by far the most effective mode of transport in Osaka and being allowed to cycle on pavements also make it very safe.


100%

I would love to rate it at 100000% for everything about Guesthouse U-En~ Love it~!

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


91%

Nice room, very clean toilet and shower. Very unique common area. We really enjoy our stay in U-En Guesthouse. Thank you for having us staying with you.

  • 9th Feb 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • All Female Group, 31-40
  • (1 review)

Owner Comment (Hide)
Hello and thank you for your great review for us! It’s a pleasure to hear that you enjoyed your stay with us! Thank you for mentioning our clean facilities and our lounge room. We would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

83%

I thought it was really cool to see how they integrated the old style house to make it a fun, comfortable stay for their visitors. I would say that it was more comfortable than I expected especially with the capsule like beds.

Owner Comment (Hide)
Thank you for your comment! We are glad that you liked our atmosphere and have enjoyed your stay with us. Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

91%

Guesthouse U-En was a very functional hostel, and had a great atmosphere. Probably the best setup of any dorm room I've ever stayed in, with bunks in little cubicles that meant you weren't too disturbed by the noise/light of other people in the room, and lots of shelving and locker space. The hostel had plenty of showers too, which were always clean, and also had good shelving and spacing.

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the great review. It makes us happy that we could help you to stay comfortably! It was a pleasure to have hosted you. We hope you enjoyed your time in Osaka and come back and visit us again soon. Thanks again. Guesthouse U-En crew

91%

+ Staff was super friendly. Clean and organized common area. Very clean shower and sinks. Convenient bike rental. - It's in a somewhat quiet area, so you need to take the subway or walk about 10 minutes to get somewhere for the night life. Very thin walls so it's easy to hear other guests.

Owner Comment (Hide)
Thank you so much for your kind words! We’re happy to hear you had a good time staying with us. Hope the next visit to our hostel will be more enjoyable. Thanks again. Guesthouse U-En crew

97%

Could not recommend this place enough. Awesome awesome staff, they give you a combination lock and helpful little booklet with the key with wifi and all that stuff in it. Great location close to three train lines and not far from Osaka main station either. I lucked out for Takoyaki night which was so yummy for 300 yen all you can eat, the staff are just amazing. Great facilities and my bed was super cosy with light, power socket and lockable mini compartment. Great hostel!!

Owner Comment (Hide)
Thank you for your wonderful review!! We’re so glad you mentioned our staff! And, we are so pleased to hear you enjoyed your stay and Takoyaki party. It was nice to see you. Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

80%

the staff was very helpful n friendly, the room was very traditional.. little bit disappointed with the dry machine take 4 times to make the laundry dry..

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! We are very sorry that the dry machine took a little while. We get the lint off of the dryer every day, we'll be more careful about that. Hope the next visit to our hostel will be more enjoyable. Thanks again. Guesthouse U-En crew

91%

The most beautiful hostel I've stays in Japan!

Owner Comment (Hide)
Thanks for the review! We are delighted to hear that you enjoyed your stay wth us.Hope to see you again on the next visit. Guesthouse U-En crew

97%

Great place and location! Staff were helpful and friendly.

Owner Comment (Hide)
Thanks for the review! We are delighted to hear that you enjoyed your stay wth us.Hope to see you again on the next visit. Guesthouse U-En crew

91%

Very good guesthouse! Should visit again

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Konnichiwa! Thank you for a valuable comment. We are glad and happy that you have enjoyed your stay with us.Hope to see you again on the next visit! Guesthouse U-En crew

100%

Really awesome hostel that had little keychains of maps that had directions on how to get to certain places once you check in. close to the shin - fukushima or fukushima station and many food choices just a walk down from the hostel. staff were really helpful and friendly and the common/kitchen room is pretty big that had a giant swing for chilling. only down side is there is no elevator for suitcases but overall hostel was accommodating to everything.

Owner Comment (Hide)
Hello! It makes us happy that we could help you with room key including our information! Our staff are happy to help you to carry your bags. Please feel free to ask staff if you need any help :) We will be happy to see you again when you come back. It was a pleasure to have hosted you. Thanks again. Guesthouse U-En crew

97%

Everything was great! The shin Fukushima station was a 2-5 minute walk but you should go to the Fukushima station which is about a 7-10 minute walk because you can get to osaka station in one stop. The facilities were clean and the staff was nice. We stayed in a 10 person dorm which was great!

Owner Comment (Hide)
Thank you for your comment! Here, Fukushima area is really good for access with several lines :) Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

83%

we had a non ensuite room for a family of 4. Quite comfortable and a good value. Right on the JR Osaka loop.

Owner Comment (Hide)
Hi, Thanks for the great review!! We are glad you enjoyed our environment and atmosphere. Thank you for staying with us, we would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

100%

Awesome place-- great vibes, fantastic location!

Owner Comment (Hide)
Thank you for the high rating! It’s a pleasure to hear that you enjoyed your stay with us! Hope we can have another chance to host you soon. Thanks again for a warm & valuable comment. Guesthouse U-En crew

91%

I adored the staff at this hostel. I came down with the flu, and one staff member made me tea, and they kept asking how I was doing. They also have different event nights which help to bring the residents and culture together. I would definitely stay here again.

Owner Comment (Hide)
Thanks for the great review. It makes us happy that we could help you to stay comfortably! It was a pleasure to have hosted you. We will be happy to see you again when you come back. Thanks again. Guesthouse U-En crew

89%

It was a very nice and warm place to stay at. The beds have walls and curtains so each person could have their own privacy. Close to the Fukushima JR Station. Though there is a bit of walk to the subway station. The only downside is that dryer machine doesn't work too well.

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the review! We’re glad you mentioned our special dormitory room! We are sorry that we couldn't notice about dryer machine, it works fine now! We’d love to have you stop in and enjoy staying with us again sometime! Thanks again for a valuable comment. Guesthouse U-En crew

80%

Overall a good decent hostel, clean facilities, good environment, locker is just beside your bed. Except that it's location is not very convenient. Yes it is near the JR Osaka station, but when u need to start exploring the city, you are not near a local subway line.

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! We are glad that you have enjoyed our special dormitory room. Hope to see you again on the next visit! Guesthouse U-En crew

94%

Great hostel, stayed in a large dorm but with comfortable beds and curtains for privacy. Good location, close to plenty of restaurants and bars. Nice facilities and friendly staff and atmosphere.

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! It’s always a pleasure knowing when our guests had a good time with us! Thank you for the nice time, you are so friendly and nice! We hope to see you back in Osaka. Guesthouse U-En crew

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