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Guesthouse U-En Reviews

2-9-23, Fukushima, Fukushima-ku, Osaka, Japan

Reviews & Ratings Explained

91%

Rating
198 Total Reviews
  • 93%Value For Money
  • 89%Security
  • 90%Location
  • 95%Staff
  • 89%Atmosphere
  • 92%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Very pretty.

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


86%

I thought it was hard to find with the directions on the website considering the help of two local people. Otherwise, I thought it was in good location. I was able to book excursions and purchase tickets to places. I bought the Aquarium plus metro card and avoided the queue. I liked the common area, access to WiFi and was also able to leave my luggage after check-out.


83%

Very good location, great common area for socialising which is a shame to set a bedtime for guests as early as 11pm. Great showing facilities.


97%

Great hostel!


97%

A wonderful hostel with a fantastic atmosphere. Really felt comfortable during my stay here and was happy to have such helpful staff always available to answer questions. The hostel can be a little hard to find but worth it!


89%

Staff were very helpful and friendly. Dorms and common room were nice! Great atmosphere


86%

Nice hostel in a good location. The beds were very comfortable and in a capsule style, but it was a little noisy sometimes because other guests use the hair dryer right outside the room. The kitchen/common area was very good and they provided a laptop as well as free wi-fi.


97%

Outstanding, an exemplary hostel! Great facilities which make it very comfortable. Sociable, but not in your face. Clean and spacious, and even stylish! I particularly appreciated the very clear direction they sent (good location and access to transport, but hidden away so directions cxan ve vital!). They made email contact just after booking and again a few days before mt stay, which i found friendly and professional at the same time. Keep it up guys! :)

Owner Comment (Hide)
Hi, thanks for the great review. It’s a pleasure to hear that you enjoyed your stay with us to such a great extent! Especially, it makes us happy that we could help you our confirmation email with directions. Hope we can have another chance to host you soon. Thanks again for a valuable comment. Guesthouse U-En crew

94%

One of the most coziest guesthouse I have been to so far. Very nice and welcoming staff. The place is not too far from the main Osaka Area. I'd highly recommend anyone to go visit.

Owner Comment (Hide)
Konnnichwa! We are so glad that our atmosphere, location and friendly staff,,, made your stay enjoyable. Looking forward to having your stay again and again :) Thanks for a valuable comment! Guesthouse U-En crew

100%

Very close to the metro station. Located in a quiet block where local people live around too. Had a good time in Osaka, especially with the Guesthouse U-En.

Owner Comment (Hide)
Hi, Thanks for the great review!! We are glad you enjoyed our environment and atmosphere. Thank you for staying with us, we would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

100%

Stay here whenever u at osaka 👍👍😃

Owner Comment (Hide)
Thank you for the high rating! It was a pleasure to have hosted you. We will be happy to see you again when you come back. Thanks again. Guesthouse U-En crew

100%

Very beautiful guesthouse with lovely staff and excellent facilities. Will stay again :)

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! It’s always a pleasure knowing when a guest loved their time with us! We hope to see you back in Osaka. Thanks again, Guesthouse U-En crew

100%

A lovely japanese style hostel with free coffee and tea. Clean. Very friendly and helpful staff. Would definitely stay again.

Owner Comment (Hide)
Thank you for your wonderful review! We are very pleased to hear you liked our Japanese style and enjoyed the service from our friendly front staff members. We hope to see you again someday. Guesthouse U-En crew

63%

Our room was Japanese style,so we have to sleep in a futon! For one nigth could be a funny option, but it'snt very comfortable. The room its not to big. At the entrance you can hit your head with the main door, even if your heigth is 1.60 cm. They don't warn about that, it could be dangerous. There aren't lockers,at least we didn't see anyone.

Owner Comment (Hide)
Thanks for your feedback. We're sorry to hear that you couldn't feel comfortable with Tatami (Futon) and the low gate. It's only too true that you might take care not to bump your head to the gate if you are taller than about 180cm, but that's traditional Japanese style as you will well realize, we appreciate your understatnding. About security lockers, we provide them in dorm rooms, not for private rooms as doors can be locked with room key securely. Thank you for staying with us. U-En crew

100%

Thanks for the stay! It was great

Owner Comment (Hide)
Hi, Arigato gozaimasu for your high rating! It is good to hear that you enjoyed your stay with us! Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

100%

All of the hostel accommodation I've had in Japan has been wonderful but Guesthouse U-en was, hands down, the best! The staff are friendly and very helpful, the facilities were pristine, the price was great, as was the location and it was quiet. Everyone was very considerate of noise levels. If you want a party hostel, this is not the place for you. Thank you Guesthouse U-en for making our stay in Osaka comfortable and pleasant. :)

Owner Comment (Hide)
Hi, thank you for your lovely review! It’s a pleasure to hear that you enjoyed your stay with us! Thank you for mentioning our clean facilities, our staff and great location. We would love to have you come stay with us again. Again, thank you for your warm comments. Guesthouse U-En crew

100%

Best hostel of my trip. Sleep was amazing and staff were super helpful with food, transport and even sightseeing discounts!!! Will stay again!

Owner Comment (Hide)
Thanks for the great review. It makes us happy that we could help you to stay comfortably! It was a pleasure to have hosted you. We hope you enjoyed your time in Osaka and come back and visit us again soon. Thanks again. Guesthouse U-En crew

100%

Great staff, good location near Fukushima station.

Owner Comment (Hide)
Thank you for the high rating, It’s a pleasure to hear that you enjoyed your stay with us, and would love to have you come stay with us again. Thanks again, Guesthouse U-En crew

97%

The directions we got to the hostel were excellent, and the staff was very helpful with helping us with our luggage and finding our way around Osaka. The location was good, there were a lot of good restaurants just a short walking distance from the hostel and we got good recommendations from the staff. The rooms were cozy, and the common room was very nice. The showers and toilet were very clean and in good condition. I really liked the old timey Japanese atmosphere, would recommend this place.

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Arigato gozaimasu for your valuable comment! It is good to hear that you enjoyed our Japanese traditional atmosphere! Yes, Fukushima area is really good for access with several lines, also there're lots nice restrants and bars nearby. We will be happy to see you again when you come back. It was a pleasure to have hosted you. Thanks again. Guesthouse U-En crew

100%

Great hostel! I loved the little sleeping pod! Practically a private room at dorm prices. Great facilities and staff. Close to lots of nice restaurants and the subway. What more could you ask for?

Owner Comment (Hide)
Thank you for the high rating, we appreciate that so much! We are glad you enjoyed our environment and atmosphere. Thank you for staying with us, we would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

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