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Guesthouse U-En Reviews

2-9-23, Fukushima, Fukushima-ku, Osaka, Japan

Reviews & Ratings Explained

91%

Rating
173 Total Reviews
  • 92%Value For Money
  • 90%Security
  • 88%Location
  • 95%Staff
  • 90%Atmosphere
  • 93%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Thanks for the stay! It was great

  • 25th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

All of the hostel accommodation I've had in Japan has been wonderful but Guesthouse U-en was, hands down, the best! The staff are friendly and very helpful, the facilities were pristine, the price was great, as was the location and it was quiet. Everyone was very considerate of noise levels. If you want a party hostel, this is not the place for you. Thank you Guesthouse U-en for making our stay in Osaka comfortable and pleasant. :)


100%

Great staff, good location near Fukushima station.


97%

The directions we got to the hostel were excellent, and the staff was very helpful with helping us with our luggage and finding our way around Osaka. The location was good, there were a lot of good restaurants just a short walking distance from the hostel and we got good recommendations from the staff. The rooms were cozy, and the common room was very nice. The showers and toilet were very clean and in good condition. I really liked the old timey Japanese atmosphere, would recommend this place.

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 25-30
  • (1 review)


100%

Great hostel! I loved the little sleeping pod! Practically a private room at dorm prices. Great facilities and staff. Close to lots of nice restaurants and the subway. What more could you ask for?

Owner Comment (Hide)
Thank you for the high rating, we appreciate that so much! We are glad you enjoyed our environment and atmosphere. Thank you for staying with us, we would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

91%

I do like staying here so much, clean,comfortable and it is very close to JR station! Lots of local restaurant near by hostel! I will stay here again if I visit Osaka!!thank you..guesthouse u-en!

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! We are glad that you have enjoyed your stay with us and exploring around our neighborhood. It’s always a pleasure knowing when our guests had a good time with us! We will be happy to see you again when you come back. Thanks again. Guesthouse U-En crew

86%

I was there with 2 female friends. We booked a triple room 'Kaede'. The room is big enough to accommodate three of us and our 3 medium-large bags. The staffs are friendly and helpful. Brst thing is free tea and coffee is provided so you can save a lot of money on drinks. As for drinking water, there's free filtered water. The only let down is, since we stayed for 6 nights in a row, the room got a little dust here and there towards the end. (There might be a vacuum for lend;we didnt asked.)

Owner Comment (Hide)
Thanks for the great review. It makes us happy that we could help you to stay comfortably! Please let us know whenever you have a problem, so that we may clean it up straight away. It was a pleasure to have hosted you. We hope you enjoyed your time in Osaka and come back and visit us again soon. Thanks again. Guesthouse U-En crew

97%

everything is perfect, love the decoration, love the party, the people, would definitely stay here next time in Osaka

Owner Comment (Hide)
Thank you for your wonderful review!! We are so pleased to hear you enjoyed your stay and Takoyaki party. It was nice to see you. Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

89%

This hostel was awesome. Cozy and nice. Very traditional Japanese decoration. I love this place. The staff also very nice and very fluently speak in English. Love it!

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! We are very pleased to hear you liked our Japanese style and enjoyed the service from our friendly front staff members. Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

43%

We were assigned to a room without windows and near to the kitchen. It is noisy when you want to sleep early for tomorrow trip. It should be mentioned in the description. Different from other hostels, using credit card charges us 3% more. It should be mentioned in the description.

  • 20th Feb 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your feedback. We are sorry that walls or paper doors are not sound-proof enough because of the traditional Japanese townhouse, that’s why we provide free earplugs in all rooms. Actually we've mentioned of our walls&paper doors and 3% processing fee of credit card. Please contact us directly at any time if you need any help or questions, we always try to do our best for guests. Hope to see you again. Guesthouse U-En crew

94%

Close to the airport but a little further away from the hustle and bustle of Dontobori and Namba area, Staff were friendly and helpful and more than willing to help with any queries. Be sure to rent a bicycle for 500 yen, by far the most effective mode of transport in Osaka and being allowed to cycle on pavements also make it very safe.

Owner Comment (Hide)
Thank you very much for the great review. Thank you for your warm comments on reception staffs. Also we are delighted to hear that you have enjoyed cycling around Osaka city. We are looking forward to seeing you again soon. Guesthouse U-En crew

100%

I would love to rate it at 100000% for everything about Guesthouse U-En~ Love it~!

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for the high rating! It’s a pleasure to hear that you enjoyed your stay with us! Hope we can have another chance to host you soon. Thanks again for a warm & valuable comment. Guesthouse U-En crew

91%

Nice room, very clean toilet and shower. Very unique common area. We really enjoy our stay in U-En Guesthouse. Thank you for having us staying with you.

  • 9th Feb 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • All Female Group, 31-40
  • (1 review)

Owner Comment (Hide)
Hello and thank you for your great review for us! It’s a pleasure to hear that you enjoyed your stay with us! Thank you for mentioning our clean facilities and our lounge room. We would love for you to stay again if you come back to Osaka!! Thanks again for a valuable comment. Guesthouse U-En crew

83%

I thought it was really cool to see how they integrated the old style house to make it a fun, comfortable stay for their visitors. I would say that it was more comfortable than I expected especially with the capsule like beds.

Owner Comment (Hide)
Thank you for your comment! We are glad that you liked our atmosphere and have enjoyed your stay with us. Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

91%

Guesthouse U-En was a very functional hostel, and had a great atmosphere. Probably the best setup of any dorm room I've ever stayed in, with bunks in little cubicles that meant you weren't too disturbed by the noise/light of other people in the room, and lots of shelving and locker space. The hostel had plenty of showers too, which were always clean, and also had good shelving and spacing.

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the great review. It makes us happy that we could help you to stay comfortably! It was a pleasure to have hosted you. We hope you enjoyed your time in Osaka and come back and visit us again soon. Thanks again. Guesthouse U-En crew

91%

+ Staff was super friendly. Clean and organized common area. Very clean shower and sinks. Convenient bike rental. - It's in a somewhat quiet area, so you need to take the subway or walk about 10 minutes to get somewhere for the night life. Very thin walls so it's easy to hear other guests.

Owner Comment (Hide)
Thank you so much for your kind words! We’re happy to hear you had a good time staying with us. Hope the next visit to our hostel will be more enjoyable. Thanks again. Guesthouse U-En crew

97%

Could not recommend this place enough. Awesome awesome staff, they give you a combination lock and helpful little booklet with the key with wifi and all that stuff in it. Great location close to three train lines and not far from Osaka main station either. I lucked out for Takoyaki night which was so yummy for 300 yen all you can eat, the staff are just amazing. Great facilities and my bed was super cosy with light, power socket and lockable mini compartment. Great hostel!!

Owner Comment (Hide)
Thank you for your wonderful review!! We’re so glad you mentioned our staff! And, we are so pleased to hear you enjoyed your stay and Takoyaki party. It was nice to see you. Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

80%

the staff was very helpful n friendly, the room was very traditional.. little bit disappointed with the dry machine take 4 times to make the laundry dry..

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! We are very sorry that the dry machine took a little while. We get the lint off of the dryer every day, we'll be more careful about that. Hope the next visit to our hostel will be more enjoyable. Thanks again. Guesthouse U-En crew

91%

The most beautiful hostel I've stays in Japan!

Owner Comment (Hide)
Thanks for the review! We are delighted to hear that you enjoyed your stay wth us.Hope to see you again on the next visit. Guesthouse U-En crew

97%

Great place and location! Staff were helpful and friendly.

Owner Comment (Hide)
Thanks for the review! We are delighted to hear that you enjoyed your stay wth us.Hope to see you again on the next visit. Guesthouse U-En crew

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