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Guesthouse U-En Reviews

2-9-23, Fukushima, Fukushima-ku, Osaka, Japan

Reviews & Ratings Explained

92%

Rating
232 Total Reviews
  • 94%Value For Money
  • 92%Security
  • 93%Location
  • 94%Staff
  • 89%Atmosphere
  • 94%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Thoroughly enjoyed my stay at this hostel. Staff were very friendly and helpful. The room was comfortable and I have a great nights sleep. JR Fukushima station very close by also so great for those with a JR pass.

  • 2nd Sep 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

Beautiful old building


83%

คุ้มค่า อยู่ในย่านที่สะดวกดีไม่พลุกพล่านมากเกินไป บรรยากาศดี เป็นตัวเลือกที่ดีครับ

Owner Comment (Hide)
Hi, Arigato gozaimasu for your staying at U-En! We’re happy to hear you had a good time staying with us! Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

100%

Love the people, love the location and love the cleanness!

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! It’s always a pleasure knowing when a guest loved their time with us! We hope to see you back in Osaka. Thanks again, Guesthouse U-En crew

83%

Good hostel with great location really easy to find stopping at Fukushima station in the Loop line part of the JR Pass . Cozy building.

Owner Comment (Hide)
Thank you for your comment! Yes, we are located near JR Fukushima, also some other several stations around us. Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

77%

Traditional room and building. Nice and clean. But it's uncomfortable to use second floor bed.

Owner Comment (Hide)
Hi, Arigato gozaimasu for your review! It’s a pleasure to hear that you enjoyed our traditional japanese style. We would love to have you come stay with us again. Guesthouse U-En crew

97%

Actually I enjoyed staying in this guest house, firstly the ambienence and facilities are very Japanese style which made me feeling really great when staying. The public area allowed me and my friend to make friends with different people who also stayed there and came from different courties. We shared travel experience and itinerary. It was a fun talk and nice chit chat time for the travellers. Just only one disappointed thing that I want to say, the overnight staff who is the young lady is bad

  • 20th Jun 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Konnnichwa! Arigato gozaimasu for your valuable comment! It’s a pleasure to hear that you liked our old Japanese style and atmosphere. Also we're happy to hear that you enjoyed meeting new people and sharing your travel experiences here. We're surprised to hear that you felt that the staff member you spoke to was less than professional, and we apologize for this. Again, thank you for staying with us. Guesthouse U-En crew

86%

This was a very pleasant hostel with a real Japanese feel to it, mixing modern and traditional. very clean, good location, and friendly staff fluent in english. I would stay here again~

Owner Comment (Hide)
Thanks for the great review. We are very pleased to hear you liked our Japanese style and enjoyed the service from our friendly staff members. Wish your journey in Osaka has been great and fun. Thank you very much for staying with us! Guesthouse U-En crew

91%

This was our first hostel in our Japan trip. Mariko (sorry if I spelt your name wrong) and the other hostel staff were really friendly and always ready to help out. The hostel was very nice with a more traditional style to it (think sliding doors), the common area/lounge was really nice to be in. Also noticed that there are Japanese travellers staying in the hostel too so it was nice to meet some locals as well. With the location, amazing food in the local area! Must try the tomato soup ramen

Owner Comment (Hide)
Arigato gozaimasu for your staying at U-En! We are glad that you have enjoyed your stay with us and exploring around our neighborhood. It’s always a pleasure knowing when our guests had a good time with us! We were very pleased to hear you enjoyed the service provided by our friendly reception staff! (Also I'm glad to hear that you remember my name :) Hope we can have another chance to host you soon. Thanks again for a warm & valuable comment. Guesthouse U-En crew

97%

Very satisfied

Owner Comment (Hide)
Thank you for the great review! It’s a pleasure to hear that you enjoyed your stay, and would love to have you come stay with us again. Again, thank you for your warm comments. Guesthouse U-En crew

97%

Loved the hostel! Located near the Fukushima Station - that was full of cheap eateries, the guesthouse was really a good base to explore the rest of Osaka.

Owner Comment (Hide)
Hi, Arigato gozaimasu for your valuable comment!! It was really nice to see you and we are so happy you enjoyed staying with us here. Yes, there're lots well-known eatery nearby that you should try. Hope to see you again on the next visit! Guesthouse U-En crew

100%

A home away from home. Highly recommended!

Owner Comment (Hide)
Konnichiwa! Thank you for a valuable comment. We are glad and happy that you have enjoyed your stay with us.Hope to see you again on the next visit! Guesthouse U-En crew

94%

Very pretty.

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Arigato gozaimasu for your staying at U-En! We’re happy to hear you had a good time staying with us! Wish your journey in Japan has been great and fun. Thanks again. Guesthouse U-En crew

86%

I thought it was hard to find with the directions on the website considering the help of two local people. Otherwise, I thought it was in good location. I was able to book excursions and purchase tickets to places. I bought the Aquarium plus metro card and avoided the queue. I liked the common area, access to WiFi and was also able to leave my luggage after check-out.

Owner Comment (Hide)
Hi, Thanks for the great review. We are glad that you have enjoyed your stay with us. We'll try to improve the disadvantage about our explanation of the derection. It’s a pleasure to hear that you enjoyed Aquarium, the ticket is pretty good deal, right! Thanks again for a valuable comment. Guesthouse U-En crew

83%

Very good location, great common area for socialising which is a shame to set a bedtime for guests as early as 11pm. Great showing facilities.

Owner Comment (Hide)
Konnnichwa! Arigato gozaimasu for your valuable comment! We are glad you enjoyed our environment and atmosphere. Our lounge room is available 24 hours, we just dim the lights to make to be quiet down. Thank you for staying with us, we would love for you to stay again if you come back to Osaka!! Guesthouse U-En crew

97%

Great hostel!

Owner Comment (Hide)
Thank you for staying with us. It was a pleasure to have hosted you. We will be happy to see you again when you come back. Thanks again. Guesthouse U-En crew

97%

A wonderful hostel with a fantastic atmosphere. Really felt comfortable during my stay here and was happy to have such helpful staff always available to answer questions. The hostel can be a little hard to find but worth it!

Owner Comment (Hide)
Konnnichwa.!! We appreciate your kind comments. It is good to hear that you enjoyed our hostel's atmosphere! Also we were very pleased to hear you enjoyed the service provided by our friendly staff. We hope the next visit, you will stay longer days with us. Thanks for the great review! Guesthouse U-En crew

89%

Staff were very helpful and friendly. Dorms and common room were nice! Great atmosphere

Owner Comment (Hide)
Arigato gozaimasu for your valuable comment! It’s a pleasure to hear that you enjoyed your stay with us! Hope we can have another chance to host you soon. Thanks again for a warm & valuable comment. Guesthouse U-En crew

86%

Nice hostel in a good location. The beds were very comfortable and in a capsule style, but it was a little noisy sometimes because other guests use the hair dryer right outside the room. The kitchen/common area was very good and they provided a laptop as well as free wi-fi.

Owner Comment (Hide)
Thanks for the review! We’re glad you mentioned our special dormitory room and facilities! We are sorry that walls or paper doors are not sound-proof enough because of the traditional Japanese townhouse. It was a pleasure to have hosted you. We will be happy to see you again when you come back. Thanks again. Guesthouse U-En crew

97%

Outstanding, an exemplary hostel! Great facilities which make it very comfortable. Sociable, but not in your face. Clean and spacious, and even stylish! I particularly appreciated the very clear direction they sent (good location and access to transport, but hidden away so directions cxan ve vital!). They made email contact just after booking and again a few days before mt stay, which i found friendly and professional at the same time. Keep it up guys! :)

Owner Comment (Hide)
Hi, thanks for the great review. It’s a pleasure to hear that you enjoyed your stay with us to such a great extent! Especially, it makes us happy that we could help you our confirmation email with directions. Hope we can have another chance to host you soon. Thanks again for a valuable comment. Guesthouse U-En crew

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