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HI - Austin Hostel Reviews

2200 S. Lakeshore Blvd., 78741, Austin, USA

Reviews & Ratings Explained

89%

Rating
400 Total Reviews
  • 83%Value For Money
  • 93%Security
  • 85%Location
  • 93%Staff
  • 87%Atmosphere
  • 92%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Need more rental bikes and a better system for renting them out.


86%

While not in the heart of the shopping and partying districts of Austin, this hostel has easy access to both the Colorado River and a large bike trail. There are also paddle boarding, kayak, and bike rentals so that you can utilize these options. You're no more than a brief and cheap bus ride, uber, or drive to the main attractions of Austin. Kind and helpful staff and entertaining guests made for a perfect stay!


89%

Nice staff and very clean . It was not as central as I thought it would be.


83%

Great place to crash! 10 guys in the same room is a noisy, interruptive sleep at the best of times, but I loved the facilities and staff, and a hot walk to downtown :)

  • 4th Aug 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 41+
  • (1 review)


94%

Great stay, amazing location very friendly and helpful staff. Quite a quiet hostel possibly due to location which is a walk from downtown but quick to get to if you rent bikes from hostel (which we did and was such good fun). Would definitely recommend staying here, cant stress enough how beautiful the location is, if i return to austin (which i plan on doing) i would definitely stay here again

Owner Comment (Hide)
Hello! I am so happy to hear that you will be returning to Austin and staying with us again! We love hearing all about these wonderful experiences and look forward to your return. Thank you for the kind words! Nicole Starr - General Manager, HI-Austin

86%

The staff were very polite and helpful. They also dealt with problematic individuals swiftly.

Owner Comment (Hide)
Hello! I am so glad to hear that we handled problematic guests to your satisfaction. This is something we intend to continue practicing, as we want this to be a safe and fun environment. Hope to see you again in the future and safe travels to you! Nicole Starr - General Manager, HI-Austin

100%

I liked everything about this hostel. It's by the river and I liked jogging along it in the morning.


100%

The hostel was amazing. Really clean, good atmosphere and so nice staff and they help you a lot if you need to know something. Top location! I had an awesome stay here, thank you so much! I'll be back soon :)

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! You are very welcome and thank YOU so much for the kind words! We look forward to seeing you again in the near future. Nicole Starr - General Manager, HI-Austin

97%

This was the best hostel I've ever been to. Really clean, nice rooms and bathrooms. The staff is really polite and helpful. It's a really beautiful location and even if you don't go into town, you can just relax and hang out at the hostel because there's something to do :-)

Owner Comment (Hide)
Oh WOW! This makes us so happy! "The best hostel" is BEST thing ever! We definitely try our BEST to make it the BEST. BEST BEST BEST!!! Thank you for staying with us and we hope to see you again in the future! Nicole Starr - General Manager, HI-Austin

97%

The staff were very friendly. The breakfast is basic, but good (cereal, bread, peanut butter, fruit, coffee). It's right on the river and really pretty. The bathrooms were clean, but the shower drain was clogged with hair both times I used it. They allowed a lady to stay with her dog in the dorms, which was a bit of a nuisance. Other than those two things our stay was great. I'll definitely stay again if I return to Austin.

Owner Comment (Hide)
Hello and thank you for your feedback! We try our best to keep those darn showers unclogged, but since we continue to get guests with lots of hair it continues to be challenging. Also, we are aware of the dog in the hostel, but are obligated to let our guests with service dogs have the pleasure of staying with us as well. Looking forward to your return! Nicole Starr - General Manager, HI-Austin

100%

One of my best hostel experiences anywhere. River location is fantastic. There is about a five minute walk to bus lines, no big deal. Staff was outstanding and helpful, rooms, bunk beds and bathrooms were clean. Will definitely return. Lesson learned: If you want a lower bunk, be sure to request it when you make a reservation.

  • 15th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


66%

It's a little bit far from downtown. It's better to have a car when you travel to there.


74%

I loved the place Mckinney

  • 28th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


66%

Hostels can have too many restrictions - and I think HI is one of those. I feel that it keeps people from interact and be relaxed.. For me it kills the atmosphere of a nice place and I think people stick more to themselves or their friend that they are traveling with.

Owner Comment (Hide)
I am sorry that you think the hostel has too many restrictions. We definitely try to engage our guests with the community and with other guests, and have made huge strides in that effort. I think our guests will see much change in the near future with regard to unique experiences and interactions between individuals and groups. Any feedback that could positively impact our hostel dynamic is greatly appreciated. Hope to see you again! Nicole Starr - General Manager

91%

great nice clean hostel very spacious and i stayed in a 14 bed - although it was only full once during my stay and one night there was only 3 people in the dorm. staff are great. its right by the lake and the sunsets are amazing - also right next to a place you can hire kayaks or bodyboards for the lake - only negative - there's always loads of little flies in the kitchen - i'm more than sure there's something you can buy to deter them?


94%

Very good hostel. The staff may need to be more Welcoming.

  • 18th Jun 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


94%

Cool Hostel with a friendly staff! Great view of the lake, only a 5 min drive to 6th St. Only issue is that they don't allow alcohol on the property past 10PM.


94%

I loved this hostel, very friendly and relaxed atmosphere, easy to meet other travellers and in a beautiful location next to the river. Good facilities, and a simple breakfast is provided in the morning (toast, cereal etc). It takes 30-45 minutes to walk into the city center; there is a bus stop nearby. The road leading down to the hostel is quite dark which was unnerving - I would probably get a taxi/Uber if I was walking alone.


63%

The staff was SUPER HELPFUL AND FRIENDLY!! 😊😊 I know it's all about, u get what u pay for right? But I had been in hostels before and I will say that this one wasn't my favorite for sure. I DONT LIKE that the mans bathrooms are just next wall from the woman's bathroom-showers! I wish that the woman's would have more privacy because that makes me feel more secure.Btw: there is NOT DOOR ON WOMANS BATHROOM-SHOWER!! If the bathrooms and side to side with the mans, it needs a door that can be lock

  • 24th May 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello there and thank you for the feedback! I'm very glad to hear that the staff was helpful and friendly. We do apologize for the lack of privacy in the bathrooms, but I want to assure all of our guests that the men's and women's bathrooms/showers are in fact separate. Each shower has a curtain that shields you from the other guests while you are taking a shower. We could use more changing space, but we simply don't have the room. Thanks again and safe travels! Nicole Starr - General Manager

100%

Unreal, had an awesome time staying here, friendly staff, great location, felt very welcomed.


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