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HI-Banff Alpine Centre Reviews

#801 Hidden Ridge Way, Banff, Alberta, Banff, Alberta, Canada

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of HI-Banff Alpine Centre

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80%

Great place, great staff, nice to have free bus pas!

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • Canada
  • Female 25-30
  • (2 reviews)


70%

A few more showers would be nice and maybe a shuttle if at all possible

  • Novice Nomad
  • 28 Jan 2012
  • Anonymous
  • Australia
  • All Male Group 18-24
  • (5 reviews)


80%

Great place and great price, the free pancakes at breakfast were so wonderful :)

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Canada
  • Male 18-24
  • (2 reviews)


96%

Staff were sooo nice and gave us garbage bags to go post-bar tobogganing! so fun!

  • Novice Nomad
  • 04 Jan 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (1 review)


96%

This place is the BOMB!!! haha full of aussies and kiwi's, staff is fantastic. there is a great pub, Ice climbing wall is really good too. good area's to sit. amenities are good. 20 min walk to town, or a bus comes every 40 mins.. or its like a $7-8 cab ride. great place, i think it was the best week of my life!!

  • Novice Nomad
  • 02 Jan 2012
  • leo687
  • Australia
  • Male 18-24
  • (5 reviews)


100%

best hostel ive stayed in and lots of fun

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (4 reviews)


93%

Awesome hostel with excellent staff, bit out of town but the bus runs regularly from just out the front. The staff were really helpful and the hostel was one of the cleanest I've ever stayed at! Awesome kitchen which is always clean and the same features as other HI hostels (lockers, swipe card access to rooms etc). Onsite cafe and bar are a bonus.. Would stay here again for sure!

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)


100%

Rediculously awesome time I'll be there again!!!

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Canada
  • All Male Group 18-24
  • (1 review)


83%

One of the best hostels I've ever stayed in, very clean and the sraff was always very helpful; I would definitely stay there again!


53%

Money-wise it was fine. Definitely needed more space to put my luggage. Felt too cramped with 6 ppl in one room and one main light.... Blanket wasn't washed or clean. Very disgusting. How come there was no fitness centre or hot tub may I ask Computer room + upstairs with brochure information was excellent. 2/4 employees at the front desk were rude to me. I wouldn't go back to that hostel again.

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • Canada
  • Female 25-30
  • (1 review)


100%

After a few years travelling abroad this is easily one of the best places Ive stayed

  • Novice Nomad
  • 01 Dec 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (3 reviews)


73%

Excellent kitchen facilities. Bus ticket is awesome.

  • Novice Nomad
  • 18 Nov 2011
  • Anonymous
  • Australia
  • Couple 25-30
  • (5 reviews)


76%

The staff were the best part - so friendly, helpful, and smiling. Really courteous! Pancake breakfast was awesome. The bathroom in my dorm smelled like someone had puked beer in the toilet, but the cleaning girl cleaned that right up when my dorm-mate mentioned it. Overall, a happy crowd and a fun place to stay. Glad I had a car to get around easily in the cold, though - that`s a long walk uphill!

  • Novice Nomad
  • 16 Nov 2011
  • Anonymous
  • Canada
  • Female 25-30
  • (1 review)


93%

Immaculately clean, great staff. Food was amazing, it really was. Me and a friend had the aftermath breakfast to help recover from the night before, what a breakfast that was too. great location, right on doorstep of some of the most beautiful views in the world

Owner Comment (Show)
Thanks for taking the time to review our property! We hope to see you again soon. Kind Regards, Shaun Freeman - Assistant General Manager.

43%

This hostel is not close to anywhere. Even if they give you a free bus pass for the days you stay in their hostel, it's still not nice to catch a bus in Banff's freezing winter. Plus none of their staff is knowledgable enough about where they're; it's hard to put your trust on the answers they give to your questions. + the six-bed dorms and washrooms are dirty. +their wifi sucks.

  • Novice Nomad
  • 11 Nov 2011
  • Anonymous
  • China
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Thank you for taking the time to review our property. We apologize that we did not meet your expectations. 'Knowledgeable' is something that we rate our staff on in three month probationary periods and at yearly reviews - regrettably you have caught us in a training period. I've passed your concerns regarding the cleanliness of our rooms and bathrooms to our housekeeping supervisor, for anyone to rate our cleanliness at 2/5 is unacceptable for us. I hope to you choose to stay here again so we can improve upon your last impression. Kind Regards, Shaun Freeman - Assistant General Manager.

90%

It was great!

  • Novice Nomad
  • 11 Nov 2011
  • Anonymous
  • Brazil
  • Female 18-24
  • (3 reviews)


93%

It was a fantastic hostel! I would definetley stay there again. Very clean and very friendly staff. The best pancake breakfast I have ever tasted.

  • Novice Nomad
  • 08 Nov 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (1 review)


73%

Showers need a shelf to keep clothes dry. Hostel was old and a bit tired but very serviceable. Otherwise very good

  • Novice Nomad
  • 03 Nov 2011
  • Anonymous
  • Australia
  • Female 41+
  • (1 review)

Owner Comment (Show)
Thank you for taking the time to review our property, your feedback is very much appreciated. I've passed your concerns onto our maintenance department to look at getting shelves in our shower stalls. Perhaps next time you'd be interested in trying our Marybelle Building - it's a much newer building. Hope to see you again! Kind Regards - Shaun Freeman, Assistant General Manager.

80%

great place

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (4 reviews)


100%

excellent staff, excellent kitchen for guests and rooms were always clean! especially Jimmy and EK! fun pub crawls, met loads of new friends!

  • Novice Nomad
  • 16 Oct 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (1 review)


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We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
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  • Globetrotter : 20+ Reviews Added
View all Banff Hostels
  • 84%

  • Overall Rating
  • From 80 ratings
  • 85%Character
  • 89%Security
  • 77%Location
  • 89%Staff
  • 83%Fun
  • 84%Cleanliness

Latest Review

  • 05 Feb 2012 (80%)
  • Great place, great staff, nice to have free bus pas!
  • Read more...
  • Anonymous

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