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HI-Banff Alpine Centre Reviews

#801 Hidden Ridge Way, Banff, Alberta, Banff, Canada

Reviews & Ratings Explained

82%

Rating
637 Total Reviews
  • 76%Value For Money
  • 90%Security
  • 76%Location
  • 84%Staff
  • 80%Atmosphere
  • 85%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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71%

We three people stayed at Hi-Banff one night on Aug.02,2014. When I booked it I have already paid $13.78 for the non-refundable deposit, but when I checked in, the girl charged me $126.60 even I mentioned I paid the deposit. and I sent the email to require the refund, so far no any response! my reference number is 1569-113368531 Yan Liu

Owner Comment (Hide)
Thanks for your review. I can assure you that your Hostelworld deposit was applied to your reservation and I'm going to send you a copy of the receipt. My apologies if this was not communicated to you effectively and I am also sorry to hear that you have not received a response via email. My apologies again. - Kirsten Miffling, AGM

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