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HI-Banff Alpine Centre Reviews

#801 Hidden Ridge Way, Banff, Alberta, Banff, Alberta, Canada

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of HI-Banff Alpine Centre

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93%

This is, without question, the best hostel I have ever stayed at. I stayed in the Mary Belle building - $3 extra per night, but totally worth it. The massive lockers, the power points in convenient places, the numerous hooks around the dorm, the ensuite washroom, the clean modern building, the free pancake breakfast (thanks Hostelworld!!!), the stunning scenery, just amazing. Will come again!

  • Novice Nomad
  • 14 Oct 2011
  • Anonymous
  • New Zealand
  • Male 25-30
  • (2 reviews)


76%

A bit too much of youngsters running up and down in the hostel, but not something that could be lived with. Good that there was that beer cellar as they will party there instead their rooms. Pity that Cougar Pete's wasn't open during the evening as it would have been nice to have a pint and a sandwhich in the evening in the patio.

  • Novice Nomad
  • 08 Oct 2011
  • Anonymous
  • Finland
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Hello, it is true that in the fall leading up to the ski season the average age of our guests is a bit younger - and they do indeed enjoy having beers and listening to bands in The Storm Cellar! I'm sorry that Cougar Pete's wasn't open when you were here, but once the summer weather leaves us, we don't have the number of guests to continue operating the patio - not everyone is willing to brave the cool fall weather!

80%

Loved my stay especially the cafe. Though I wish it was open later for dinner. Also one shower wasn't working in the washroom on my level. Should have been provided towels ( I didn't ask either... )

  • Novice Nomad
  • 30 Sep 2011
  • Anonymous
  • India
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for taking the time to review our property, I have looked into the shower that was not working on your floor and it has now been fixed! As well we do provide towels they are just kept at the front desk and are free of charge. Happy Travels - Crissy Adams, Front Desk Supervisor

96%

really nice hostel to stay in. alittle out of the way, so you need to be organised so you catch the bus otherwise its a 40min wait or taxi.

  • Novice Nomad
  • 28 Sep 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (6 reviews)


100%

Wonderful place and people.


90%

The views are stunning and although the hostel is uphill from the town, the free bus pass makes all the difference. Banff hostel is worth a visit!

  • Novice Nomad
  • 19 Sep 2011
  • Anonymous
  • Scotland
  • Female 41+
  • (7 reviews)


100%

After 3 years of traveling it is the best hostel experience I have had. Great value for money and staff are extremely helpful.

  • Novice Nomad
  • 18 Sep 2011
  • Anonymous
  • New Zealand
  • Male 18-24
  • (1 review)


90%

Loved the free pancakes in the morning! And the karaoke on Friday night was so much fun!

  • Novice Nomad
  • 16 Sep 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (8 reviews)


80%

Very clean, bus stop is just near the hostel and takes only 5 minutes to get to Banff Avenue, and the hostel provided us with complimentary bus tickets which was great as it is too far to walk to the hostel from town (with luggage anyway.. we made that mistake when we arrived). Staff are friendly and very helpful and the room was clean and comfortable. Definitely would stay there again.

  • Novice Nomad
  • 13 Sep 2011
  • Anonymous
  • Australia
  • Mixed Group 25-30
  • (1 review)


40%

An incredibly noisy hostel, considering that I had chosen it because I thought the Samesun hostel would be the party one! The rooms are incredibly hot and sleeping is impossible. The afternoon receptionists are also very rude and couldn't be bothered to help us with anything.

  • Novice Nomad
  • 08 Sep 2011
  • Anonymous
  • Italy
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you for taking the time to review our property. I apologise that we did not meet your standards; should you chose to stay with us again I'd highly recommend our Marybelle building, it's a newer building that is much quieter and the rooms have an ensuite toilet. Our friendly and helpful staff is something that we pride ourselves on and you have caught us in a time of training new employees - we'll address your feedback with them directly to ensure that no-one else leaves our property feeling the same way. Once again, thank you for your feedback. Kind Regards, Shaun Freeman - Assistant General Manager.

86%

Great place to stay, pancakes were gorgeous, gourmet ones that were.cooked by the chef. Showers were clean, hairdryer in the bathrooms. Plenty of plugs in the rooms, as well as lockers. Lockers were huge, not big enough for your suitcase.but can fit a backpack and a couple of handbags quite easily. Staff were so helpful. Would definitely stay here again.


83%

Nice Hostel, I liked the keycard access, the rooms are nice, beds reasonably comfortable and the cafe and bar are nice to have around. The only problem was the water pressure in the showers, lots of calcium build up on the heads so only a trickle comes out.

  • Novice Nomad
  • 04 Sep 2011
  • Danielle
  • Australia
  • Mixed Group 31-40
  • (4 reviews)


96%

We had a great night at the Alpince centre, great staff, clean rooms, awesome pancakes!!! very close to downtown banff. internet is open to everyone, no need for password or anything. washrooms were clean. would definately go back.

  • Novice Nomad
  • 03 Sep 2011
  • Anonymous
  • Canada
  • Male 18-24
  • (4 reviews)


76%

Hi banff is a bit of a schlep up the hill, definitely worth catching the bus. Fortunately the hostel provides a free bus ticket, a definite plus! The hostel has a great view of the mountains from the deck, don't expect views from the dorm rooms though. All in all i had a good time :) hostel was clean and staff friendly.

  • Avid Traveller
  • 02 Sep 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (11 reviews)


90%

Good location with the town of Banff just a short bus ride away. I loved that a bus pass is included for free with your stay and can be used for any of the buses that run through the town. Staff were very friendly and helpful and had great local knowledge. I was upgraded to a private room when I got there and they also helped me to organise tours I wanted to do. Hostel was clean and safe with activities on most nights. The only bad part was the breakfast. Quite expensive and service was slow

  • Novice Nomad
  • 01 Sep 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (8 reviews)


100%

Thanks for the great stay. One of the best hostels I have ever stayed in. Cheers.

  • Novice Nomad
  • 25 Aug 2011
  • Anonymous
  • Canada
  • Male 25-30
  • (1 review)


100%

Great staff, reasonably priced for the area and gorgeous location.

  • Novice Nomad
  • 21 Aug 2011
  • tlinseman
  • Canada
  • Female 25-30
  • (2 reviews)


100%

Great value for your money.

  • Novice Nomad
  • 19 Aug 2011
  • Anonymous
  • Canada
  • Female 41+
  • (1 review)


66%

I thought the accommodtion was very crampt and basic. The hostel rooms even though they were at the end where you thought there would be little traffic were very noisy, doors banging and drunken groups at early hours of the morning outside the windows. I thought the price was high for the standard of accommodation.

  • Novice Nomad
  • 17 Aug 2011
  • Anonymous
  • Australia
  • Couple
  • (1 review)

Owner Comment (Show)
Hello, I'm sorry your experience was disturbed by late night guests returning to the hostel. There's no doubt that Banff is a town where young people like to party and our hostel has quite a few of these guests! We do have our newer building, which is much quieter with en-suite washrooms that we recommend to guests looking for a more mature, comfort-oriented experience. It's only $2/night more but can make a difference when it comes to quiet.

93%

The Alpine Banff hostel was terrific. The staff was especially friendly and helpful, the facility clean and well equipped, with a nice kitchen and laundry facilities. The restaurant and pub were a nice addition.

  • Novice Nomad
  • 16 Aug 2011
  • Anonymous
  • USA
  • Mixed Group 41+
  • (1 review)


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(40 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Banff Hostels
  • 84%

  • Overall Rating
  • From 76 ratings
  • 84%Character
  • 89%Security
  • 76%Location
  • 88%Staff
  • 82%Fun
  • 84%Cleanliness

Latest Review

  • 05 Feb 2012 (80%)
  • Great place, great staff, nice to have free bus pas!
  • Read more...
  • Anonymous

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