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HI-Banff Alpine Centre Reviews

#801 Hidden Ridge Way, Banff, Alberta, Banff, Canada

Reviews & Ratings Explained

85%

Rating
696 Total Reviews
  • 81%Value For Money
  • 90%Security
  • 79%Location
  • 86%Staff
  • 84%Atmosphere
  • 89%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

The location was great; I got a free bus pass but I barely used it because it was only a short walk downtown. The beds in the dorm weren't very comfortable but I always felt safe and secure. I had a hard time getting reliable WiFi in my room but I had great internet access in the lounge area.

Owner Comment (Hide)
Thanks for taking the time to review our hostel, your feedback is much appreciated. Sorry about your comfort level with our beds, will ask our Housekeeping Supervisor to check out the beds in your room to ensure they are of a high quality. As always, we are working to improve WiFi throughout our buildings. Your issue has been noted and I hope you will stay with us again. - Kirsten Miffling AGM

89%

We were only there for one night, but we really liked it. The downstairs bar seemed like a great place to hang out, but we were only there for half an hour before heading downtown. The location is alright, apparently you can walk to downtown? But we took the bus for free which is easy to catch. A cab ride back is pretty cheap too. The staff were really nice, but didn't really give us any info unless we asked (We even had to ask where our room was). But it was really nice & I would stay again

Owner Comment (Hide)
Thanks for the review of our hostel. You can walk downtown, it's about 15-20 minutes. However, it may have been quite icy when you were staying with us so I'm glad to hear you took advantage of our free bus pass system. Thanks for the positive feedback about our staff, I will followup with the staff member who checked you in as usually our Front Desk Agents are really good with their check-in process and ensuring our guests get all the info they require. - Kirsten Miffling, AGM

91%

Great looking, comfortable hostel.


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