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Staff were very friendly on check in. After we returned to the hostel at 11pm and were preparing for sleep we were too hot as there was no air conditioning so opened the window to discover that the outdoor area was directly below us and there were loud voices coming up into our room. After half an hour I got dressed and went back down to reception to advise them of the noise and retrieve ear plugs from the car. As I was re-entering the hostel the noise makers were heading outside.
The hostel is very well located, close to the famous Whyte Av. That's said, the cleanliness is terrible. We stayed there for 10 days and they haven't cleaned our room at least once! The bathrooms are also dirty. They don't have enough staff for cleaning, so the job is made by receptionists who are not professionals on this. Hopefully we got a private. The dorms are impossible to stay.
Lots of helpful services available such as activities board, extra luggage storage, phone cards and lockers for sale. Right next to 2 grocery stores and several banks. On a major bus route. However there are not enough taps in the kitchen (sometimes had to wait to do my dishes) and the fridge is too small for that many people.
Very old building. Dirty in places, fly screen in room was filthy. Seems like no one has spent any money on the place in 30 years. Definitely would not recommend.
Pretty cool!! nice place to stay after a night party!!!
- Novice Nomad
- Male, 31-40
- (1 review)
We had no problems at all with this hostel and thought it well run and organised. Nice to have an outside sitting area but it did interfere with sleep - can't have everything.
This hostel was alright, be sure to ask for a back room because some people from the hostel come back quite late (after quiet hour) and talk super loud out front. I had a front room and the noise was unbelievable. As well I'm not sure why but the dorm room was very warm it was hard to sleep. Overall it was alright I've been to a few different HI hostels and this one was not the best.
Bit dated and zero atmosphere but that's HI hostels for you. Great location and helpful friendly staff.
I really liked the neighbourhood around the hostel, Cafe Mosaics (82 Ave) has the best Mystery burgers ever! Hostel had clean rooms and helpful staff!
helpful staff, hostel was very clean. Would recommend doing the elk island national trust tour whilst you are there!
The lady you have cleaning in the evenings is wonderful. Give her a raise!
Noticed the nice small attentions but some staff aren't very helpful & still the hostel looks very unfriendly.
I have on complain I reserved my room from 26 April , and I arrived on 26 April 1 am but they did not allowed me to get in even to keep my bags or wait in chair. When I applied online no one told me that I have to wait till 3 pm. It was my worst night ever
- Novice Nomad
- Libyan Arab Jamahiriya
- Male, 25-30
- (1 review)
Great location in Edmonton and a fair price, but more attention to detail with regards to cleanliness is needed ... the floor in the 8 bed dorm was quite dirty even after housekeeping hours, and the 2nd floor bathroom was out of toilet paper on the first night of my stay. Also, the internet was not great, as it was slow and was experiencing problems with disconnects every 2 minutes during the latter part of my stay. Overall, a good place to stay, but there is definitely room for improvement.
Lights in the lounge are too dim to read by, and I'd rather read down there than in the room. In the room the light is dim, too, and I had to maneuver on the top bunk to read.