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HI-Jasper Reviews

Box 387, Alberta, Jasper, Canada

Reviews & Ratings Explained

78%

Rating
362 Total Reviews
  • 80%Value For Money
  • 81%Security
  • 71%Location
  • 79%Staff
  • 79%Atmosphere
  • 81%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Great hostel located in the wilderness near Whistlers Mountain just outside Jasper. Super friendly staff and relaxing atmosphere.


71%

46 bed dorm - puh - but it was not way better than expected


97%

Really great staff!


100%

My experience at the HI-Jasper Hostel was simply amazing. The location was beautiful and in general not too far from town itself. At the hostel many things were supplied and there was plenty of information to gather from staff. I would definitely stay at the hostel again and recomend it to others!

  • 17th Apr 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 18-24
  • (1 review)


77%

This hostel is great: a lot of space: in the kitchen, in the common area. Although the dorms are pretty big (up to around 30 people) and the location is 7km out of town, so if you're not travelling by car not so ideal to stay there. But I enjoyed the stay: campfire, the sky at night and the atmosphere were unforgettable.


94%

The people were what made this Hostel awesome!

  • 20th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


77%

Do not use this website to book, i did and they had no record of my reservation and did not refund my deposit. Very disappointed with the website, the hostel itself is exactly what you would expect from a hostel.

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


46%

Staff sucked! Very unhelpful, did not seem to care about guests. not welcoming at all.

  • 27th Dec 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for taking the time to review our hostel. We are sorry you had a bad experience and we assure you we take this matter very seriously. We hope to see you again to show you our progress. Sincerely, -Nicolas Theriault Assistant Manager

71%

Was not very impressed that a family with 4 very loud young children were staying the night. Was told they needed to be 8 or older.

  • 19th Dec 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for taking the time to review our hostel. Children under 6 are not allowed in the dorms but families are welcome in our private rooms. We are sorry you were misinformed. Nicolas Theriault -Assistant Manager



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