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HI-Montréal Reviews

1030 Mackay Street, Montreal, Quebec, Canada

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of HI-Montréal

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100%

5 out of 5.

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • England
  • Mixed Group 25-30
  • (3 reviews)

Owner Comment (Show)
GRRRRRRRRRREAT! Thanks a lot, Bon Voyage! Nic, hostel manager

50%

Charged me greater than expected. It's decent but perfectly unremarkable.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • USA
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Bonjour, Thank you first for taking the time to write your thoughts about us as it's definitely the way for us to improve ourselves. Unremarkable... hummm. Well, that sounds like a challenge to me! We've just promoted one of our senior staff to the programming coordinator position. With daily free activities meant at making you to fully experience the city and socialize with locals and other backpackers, I am positive that we'll manage a way to be Remarkable!! Give us a second try and we'll be up to the challenge! As for the pricing, I looked at your file and everything seems in order, but you may want to contact us for any questions to this regards! All the best, Bon Voyage, Nicolas, hostel manager

80%

Good for you. Have a nice trip with Hi Montreal. I like that.

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • South Korea
  • (Gender undisclosed)
  • (1 review)


60%

I arrived on the 1st of January with two friends and immediately our impressions took a bad turn. No hot water throughout the hostel and the staff didn't know when the problem would be fixed. To make matters worse, our dorm room was so tiny that one person would barely have enough room, never mind three. To close the bathroom door, we had to twist ourselves against the shower and the toilet. The so called bar crawl laughably consisted of only two pubs and was depressingly tame.

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • Ireland
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Bonjour, First of all, I apologize for all the hassle… We always try to be ready for all possible situations, but honestly we did not expect a water tank break on January 1st, when all the plumbers in town were on holidays. We managed that issue the best and quickest we could, but I understand it was not the best situation for the guests... Now the good news is that it is all fixed and it should not be a problem for the next couple of years! Yeah!! Regarding our rooms, they have all different sizes and if some could be tight for 3 tall males, we should be more vigilant when we assign the beds at check-in… I'll make sure to pass the message along! As for our free daily activities, I'm sorry some were not up to your expectations. Now, the other good news is that we've just promoted one of our senior staff to the programming coordination position… Knowing him, I'm sure that he will help to raise the quality standards of the activities (including the pub crawl) for the benefit of all! Finally, I would like to thank you for your feedbacks as it is the best way for us to move on with improvements, Nicolas , Manager HI-Montréal

100%

This is one of my favorite hostels! One caveat: If you are not an HI member then it's going to cost between $8-$10 more per night than the cost that's quoted on Hostelworld.


96%

This was a great place. I have stayed at 3 or 4 hostels over the past few years and this was the best one. It is a bit expensive, but they upgrade me and two of my pals into a private room for free so definitely worth the money. Everything was great but I would recommend to bring your own sheets because the ones they provided were clean but a bit scratchy. Overall very good experience.

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • USA
  • Male 18-24
  • (1 review)


86%

I really enjoyed my stay, had a good time. The staff were particularly helpful and sociable. They were also very flexible when it came to meeting my needs. Thanks

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


96%

This was my first experience at a hostel and in saying so, it was a great one. The staff were extremely friendly and helpful, the facilities were very clean, and I always felt safe and secure. This hostel is very suitable for young travelers looking for an economical place to stay. The only downfall was that the cafe/bar did not accept credit cards/ visa.

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


63%

Welll, the location is good but in the winter it is so cold. I could'nt sleep well at night due to the weak heat.

  • Novice Nomad
  • 24 Dec 2011
  • Anonymous
  • South Korea
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Bonjour, Thanks for leaving your feedbacks! Unfortunately, there isn't much I can do about the outdoor temperature.. :)) As for the temperature indoor though, we should have better informed you that each rooms are equiped with it's own thermostat to adjust to the best temerature possible... I'll pass the word along to the front desk! Thanks you and Bon Voyage! Nic, hostel manager

93%

We loved the staff and the whole hostel has very friendly atmosphere. But we ordered 10 bed female and shared room with males! - We were really glad we didn't have to stay much longer in that condition. Otherwise awesome, even for next time it will be our number one choice. Thank you! :-)

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • Canada
  • All Female Group 18-24
  • (1 review)


96%

This was my second stay with the hostel. It was just as good as the last. I really enjoy the staff. They are all very helpful and accommodating. I also purchased a Hi membership. It was about 30 dollars (for a US Membership). It was well worth it because the discount applied to all of us in our group. There were 6 of us.

  • Novice Nomad
  • 09 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (2 reviews)


96%

I had an amazing stay, everyone was friendly and the pub crawls they sponsor are a must!

  • Novice Nomad
  • 03 Dec 2011
  • Anonymous
  • USA
  • Male 25-30
  • (1 review)


96%

the hostel was great, everything about it. we were able to hang out in the 'common' area and met lots of new people even when our stay was one night. only thing is for the lockers - you have to bring your own lock.

  • Novice Nomad
  • 02 Dec 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)


93%

Nice, clean, centrally located hostel. It would be nice if it was more clearly stated that the advertised price is for Hostelling International members.

  • Novice Nomad
  • 24 Nov 2011
  • Anonymous
  • USA
  • Male 18-24
  • (4 reviews)


93%

Really nice hostel, with a bar and cool common area, close to town and if your a hockey fan, only a block away from Centre Bell, recommend it!

  • Avid Traveller
  • 20 Nov 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (13 reviews)


100%

HI Montreal was awesome! Great location, great price and great staff. Everyone was so nice there and we even made some friends. Lots of organized activities that were a lot of fun! I love Montreal and would definitely stay here again!

  • Novice Nomad
  • 18 Nov 2011
  • Anonymous
  • USA
  • All Female Group 18-24
  • (1 review)


73%

No alcohol. Hide it in your bag.

  • Novice Nomad
  • 18 Nov 2011
  • Anonymous
  • Canada
  • (Gender undisclosed)
  • (1 review)


93%

The Staff is amazing! I did the reserve and paid for the days i´d stay. Then I found a home to stay, and they gave back my money easily! TOTALY RECOMEND!

  • Novice Nomad
  • 16 Nov 2011
  • Anonymous
  • Brazil
  • Female 18-24
  • (1 review)


83%

Recommended.

  • Novice Nomad
  • 15 Nov 2011
  • Anonymous
  • Brazil
  • Male 31-40
  • (1 review)


90%

Great Hostel. I did the tour to the old part of town on a Friday and it was really great. The guide was fantastic. The hostel is really friendly, helpful staff, and good location. The main downer is no breakfast included like many other hostels, but instead of breakfast you get a cafe/bar with beer on tap that also serves a good selection of well priced food.

  • Novice Nomad
  • 14 Nov 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (3 reviews)


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We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
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  • 87%

  • Overall Rating
  • From 162 ratings
  • 83%Character
  • 89%Security
  • 90%Location
  • 91%Staff
  • 84%Fun
  • 85%Cleanliness

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