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HI NYC Hostel Reviews

891 Amsterdam Avenue, NY 10025-4403, New York, USA

Reviews & Ratings Explained


4154 Total Reviews
  • 82%Value For Money
  • 90%Security
  • 84%Location
  • 86%Staff
  • 86%Atmosphere
  • 88%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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It's a little bit far from downtown but still convenient. Very clean dorm and bathrooms. Met a lot of friends through night activities.

Owner Comment (Hide)
Thanks for your comment. Our housekeeping staff take great pride in keeping up with the largest hostel in North America. Glad you got to meet many friends. See you soon....


Mixed feelings about this place; its huge and its used by big groups as well so it has no hostel vibe at all, however its super clean and has great facilities and one of the staff members that helped me out with the trains to the airport was really helpful (others so so).

Owner Comment (Hide)
We just renewed our lobby and have some new great tours that we provide. Also we just came back with our great famous Welcome Parties. Come back soon and you'll enjoy the fun. Thanks for the feedback and hope this helps!!! Thanks.......


Everything was great! Got a little freaked out when I couldn't get hot water in the shower but then realised the tap is just a bit confusing :P Would highly recommend!

Owner Comment (Hide)
We miss you already. Come back soon. Thank you....


I love that they organise so many awesome tours. They're a great way to see the city and meet people. Do Jerry's tour! :)


Great hostel. A bit far away from the most touristic part of the city. The staff is not so warm and welcome like in other HI's.

Owner Comment (Hide)
Sorry you weren't treated the way you were supposed to be treated at HINYC. The next time you come, please ask for a manager and we'll make sure you get the treatment deserved. Thanks for taking the time to inform us... See you soon!!!


Very Nice hostel in NY. Not so much fun, it is quality a diverse place in terms of guests. From kids to adults. It is missing a PUB.

Owner Comment (Hide)
I'm sorry you didn't find it fun. We now have a Welcome Party on Thursdays' for guest to unite, have snacks and 2 drinks on us. Unfortunately, we can't have alcohol on premises except for on our special events. Come back and check it out. Thank you....


I had good times staying in this hostel, the bedroom was clean, and the bathroom too. I recommend this place :)

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for the great feedback. Look forward to seeing you again. Thank you....


Great location! Very close to the 1 train. Enjoyed the weekend here! Beautiful building.

Owner Comment (Hide)
We are all so happy that you enjoyed your weekend with us. See you soon. Thanks for being a part of the H.I. family.


Yreat hostek would highly recommend. Some people many have issues with the distance from lower manhattan, but it's pretty simple train journey !

Owner Comment (Hide)
Thanks for taking the time to recommend us. See you soon.


Was there for 4 nights, the staff was fantastic!! They were renovating the lobby so The security doors would be unlocked late at night and anyone could walk in. The first floor showers were hit and miss if you get hot water or not. But I would still say there again when I go back to NYC

Owner Comment (Hide)
That is what our staff love to hear. I will denitely inform them. I will have the engineering team look intot he hot water on the 1st floor. I will follow up with the doors not secured during the night. Thanks for the great feedback. We look ahead to seeing you again soon. Thank you....

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