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HI Portal do Pantanal Reviews

Av Isaac Povoas 655, Cuiaba, Brazil

Reviews & Ratings Explained


11 Total Reviews
  • 80%Value For Money
  • 70%Security
  • 100%Location
  • 60%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The staff is friendly, and especially Ruy is very welcoming and helpful. The hostel is very centrally located, near a number of nightlife options and good transportation. There is a decent breakfast and very good wifi. You can book tours to Pantanal, Chapada, Nobres, etc. from the hostel at reasonable prices. The tour to Pantanal that I booked was decent, though you may not have all the frills you will get on a more expensive package. This is probably your best budget option in Cuiaba!


Unfortunately this hostel is only a shadow of its advertised facilities. While breakfast was Ok, there is NO swimming pool, no restaurant, no bar, limited hours to use the kitchen and a charge to use it, a poor excuse for a common room. and the "tour desk" provided limited info for ONE option with a local 'guide' who while being a nice guy, has limited knowledge of the area. The 50R/- charged for transport to the airport is a blatant scam. Organise your own taxi.


stayed for 3 nights, and would come back even though the hostel has some drawbacks. positive: funny and very friendly staff at reception, thank you!! free good Wifi (which you need to find any information)! Comfortable beds and good showers! negative: not a single word of English spoken, but conversation works through Google translate at reception computer; overpriced, e.g. the airport transfer service: metered taxi fare is 24, the hostel charges 50.


The staff is helpful, but a quite disorganized. I did a reservation for 3 nights on hostelworld, but when i arrived there. they told me that they just had coletives rooms. its not a really problem to me, but they should have told it before i arrived. The proces is a quite high as well. The ower didnt accept my deposit from hostelworld just after I showed him my receptwhich i needed to print out it.

  • 31st Aug 2011
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


very expensive hostel, the bed linen wasn´t changed forn the peolpe who left,was difficult to find a clean bed. when I asked for a blanked they charged me extra 5 reais! breakfast sucked a swell! can´t recommend. it is better to search a cheap Hotel.

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