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HI - Portland - Northwest Reviews

425 NW 18th Avenue, Oregon, Portland, Oregon, USA

Reviews & Ratings Explained

85%Overall Rating

From 69 ratings
  • 82%Character
  • 88%Security
  • 86%Location
  • 86%Staff
  • 79%Atmosphere
  • 87%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

I was so nervous about staying in a hostel for the first time, especially since I was traveling alone. As soon as I walked into HI Northwest in Portland, I was relieved. The facilities and grounds were just as they looked in the pictures, and the staff was very helpful. I found HI Northwest to be safe, clean, and very convenietly located. I can't wait to stay in my next hostel!!!

  • Novice Nomad
  • 12 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you for the great review! We are honored you chose us as your first hostel experience, and even more honored that you're now a hostelling fan! Our aim is that all people feel as welcome and at home as you did when you stepped through the doors. As you have seen, hostels are actually safer places to staff then hotels because you are surrounded by other like minded people and a staff that keeps an eye on the place. On that note, safe travels and happy hostelling! See you during your next trip to Portland!

90%

I was very happy with the Hostel. Everything was good, it was clean, close to public transport, they offered some activities, the breakfast was delicious (they offered local bread), the rooms were very clean and pretty big. Only thing was, I did not feel very welcome when I asked the staff about things and they seemed to be kind of pissed about my questions or issues (my key did not work). But this is only a very small issue!

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thanks for the review, Vera! Good to hear that you enjoyed your stay, our great location, the "delicious bread", our activities, cleanliness…! However, you not feeling welcomed by our staff is not a small issue to us. We know we can't get everything right for every guest, but we want to. We are travelers ourselves and we created this hostel with the aim to have a welcoming home on the road for travelers. If you pass through again, we hope you feel at home here!

63%

I have rated this hostel based on the dorm upstairs in the annexe which was COLD (no heating at all and staff uninterested), and in need of toilet lids/a repaint/new bunks/linen/blankets (all very worn)/carpet shampoo (it smelt)/stronger lighting. This should be priced as an ultra-budget option - it is worth no more than $15 per night (including ALL taxes. The second night I spent in the main house which was slightly better but still only average quality. Management should check out other hostel

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Fiona, we're sorry your stay with us was not so great. Generally our reviews and ratings are quite positive. We have hostelled ourselves through many countries and we created this hostel to be a great place for travelers while visiting our city. We know we can't please all of our guests, but we do try. All the best in finding those great places that suit you as you travel on!

87%

Staff was knowledgeable about the area. Clean and safe environment.

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


90%

All in all a solid hostel. Clean, comfortable and walking distance to some good drinking spots and shopping. The staff were quite friendly and helpful and overall it was a pretty good experience


73%

great stay...person at desk when we arrived was not too friendly, but it only got better from there. also, a bit strange for older people (30+) to be staying in a youth hostel, but it was still a welcoming place!

  • Novice Nomad
  • 18 Dec 2011
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (1 review)


97%

Thanks very much. My first time in a hostel and very pleasantly surprised.

  • Novice Nomad
  • 17 Dec 2011
  • Anonymous
  • USA
  • Female 41+
  • (1 review)


80%

A good hostel for the value. Dorm rooms leave little privacy. Location is good.

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (1 review)


100%

Hostel looks like a big house, very clean, very spacious. Staff are very friendly and accommodating. The kitchen is big with a nice area to sit or hang out and free bread from Ken's Artisan bakery, which I subsequently visited and fell in love with. It's in a good area, too, easy to get to most places on foot. Definitely would stay here again on my next visit to Portland.


77%

Great location but was felt rather cheated as a lot of of the 18-25 yr olds felt that we were forced to stay in the neighbouring less desirable lodging that was damp, smelly and overcrowded.

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • England
  • Male 25-30
  • (6 reviews)


90%

Beautiful old converted house and annex give a lot of character to the hostel. Rooms are a good size even when fully occupied, and its a ten minute walk to the Amtrak and Greyhound Stations. Very clean, good facilities, and friendly and helpful staff. Although the pretty girl who checked me in would be even better looking if she smiled a bit more.

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • Ireland
  • Male 25-30
  • (4 reviews)


90%

All in all a very good hostel.

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • USA
  • Male 31-40
  • (1 review)


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