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HI - San Diego - Downtown Hostel Reviews

521 Market St, CA 92101, San Diego, USA

Reviews & Ratings Explained

90%

Rating
709 Total Reviews
  • 86%Value For Money
  • 93%Security
  • 96%Location
  • 92%Staff
  • 83%Atmosphere
  • 90%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Very friendly staff and great facilities, along with being very tidy and clean. Thank you

Owner Comment (Hide)
Thank you! Great to hear that you enjoyed your stay with us. Come back again and see us soon. All the best, HI San Diego Downtown

77%

Location was awesome, right next to some really cool bars, pubs and cafes. Room was clean, kitchen was lovely and the general atmosphere was brill!

  • 17th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for the kind words, and the business. Glad to hear you had a brilliant time of it with us. All the best, HI San Diego Downtown

100%

I ALWAYS STAY HERE WHEN IN SAN DIEGO. EXCELLENT LOCATION IN GASLAMP DISTRICT, EASY ACCESS TO BUSES AND TROLLEY. STAFF IS EXTRADORINARILY HELPFUL. FREE BREAKFAST MORE THAN ADEQUATE AND THEY PROVIDE SOY MILK FOR THE VEGANS! BEDS ARE COMFORTABLE. BATHROOMS VERY CLEAN AND SANITARY. TWO SUPERMARKETS WITHIN 4 BLOCK AREA, RALPHS AND JUMBOS. ELEVATOR FOR EASY ACCESS TO SECOND AND THIRD FLOORS. EXCELLENT KITCHEN FACILITIES AND DINING AREA. EXTRA-LARGE TV IN MOVIE ROOM. TWO FREE COMPUTERS.

Owner Comment (Hide)
Thanks for the great plug! We look forward to seeing you again the next time you are in town. All the best, HI San Diego Downtown

94%

Staff so helpful. They are incredible. They went out of their way to be of assistance. The breakfasts and dinners are right on....wonderful bread, not the usual fluffy white stuff, soy milk for the vegans amongst us, fresh fruit, cereals, etc. and the dinner, Asian, Italian, etc., buffet style, perfect. Compliments to the chef! I rented the private room this time. It was very large. Lots of fresh air because I could open the windows. Private bathroom.

Owner Comment (Hide)
Thanks for the wonderful review! Can't wait to see you again. All the best, HI San Diego Downtown

89%

Really clean and modern facilities, more of a hotel vibe than a hostel. Probably not as good for meeting people and young travellers but good as a home base to check out San dieg as it's in the perfect location for food and bars.

Owner Comment (Hide)
Thanks for the review! We have actually been looking into working on our vibe a little bit. We just added a speaker system for some music in our common areas, and we now have a full time activities person dedicated just to our hostel, so expect some big things vibe wise this year. Thanks again for the business and the review. All the best, HI San Diego Dowtnown

94%

Everything perfect. I stayed at Portland,Seattle(HI).....This was the third time to use this property.Very satisfied.

Owner Comment (Hide)
Third time is a charm, and so are you! Thanks a lot for the great review! Hey, that rhymed :) All the best, HI San Diego Downtown

80%

clean and good service

Owner Comment (Hide)
Short and sweet! Thanks so much. All the best, HI San Diego Downtown

100%

Awesome place, very clean, most staff are so so nice there's a couple who are weird though. Nice location. Good breakfast they do cereal and toast which is cool. Wifi in rooms and powerful hot showers. Beaut of a place

Owner Comment (Hide)
Thanks for the great review! Some of us can be a little weird sometimes, but hey, we work in a hostel :). Come back and see us again really soon! All the best, HI San Diego Downtown

80%

NO ALCOHOL ALLOWED IN HOSTEL: just wanted to state this fact. There is no indication of this fact when booking, I wouldn't have stayed here if I had known. Other than the no drinking rule, it's a pretty great location, for bars and restaurants, and the staff is very friendly and helpful. It's about a 45 minute bus ride to the closest beach. No real common room where you can meet people in the hostel.

Owner Comment (Hide)
Thanks for the comments. Our apologies with regards to the alcohol policy. It is actually currently under review at HI headquarters, so there may be a change on that very soon. We will definitely check out our booking sites and make sure that it is noted there, thanks for bringing that to our attention. We really appreciate the feedback and the business. All the best, HI San Diego Downtown

97%

Mugs in the kitchen are too small, no milk, no sockets next to beds.

Owner Comment (Hide)
Hello and thanks for the review. We always appreciate the feedback. We definitely will look into our mug size and we should be revamping our cups this year as well. We do offer milk, but only during breakfast, as it needs to be monitored if left out. We are also going to attempt to get the necessary work done to have electrical sockets next to each bed in the next few years, but due to the age of the building it can be a bit tricky. Thanks again, and we hope you come back soon.

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