HI - San Francisco - City Center Hostel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
I was so surprised at the friendly staff. And the decor of the hostel was amazing. The area is a little dodgy but the security was great and kept undesirable people out. Also, the staff could always come up with things you should see/ would be interested in during your stay and were happy to have a chat at the bar while they served you. San Fran and HI San Fran hostel was amazing and I recommend it to everyone.
- Novice Nomad
- Female, 18-24
- (1 review)
TO go out at night you should take a cab. It is full of homeless outside and it is not really safe.
GOOD: * Not too far from transit * Clean and secure * Staff ask to see passes before allowing people inside. BAD: * Location AWFUL. far from tourist attractions and in extremely dangerous neighbourhood. Meth addicts everywhere. One lady was licking a bin, others smoking CRACK outside. felt so unsafe in the area. * Police escorted us back concerned! * No atmosphere, lack of activities STAY IN THE FISHERMANS WHARF HOSTEL, SO MUCH BETTER LOCATION & WITH ALL THE HI BENEFITS THIS ONE HAS.
The place is in a very bad neighborhood, lots of homeless and suspicious people in the night, rotten places and very loud if you have a room frontside. The staff is really good but it is too expensive for what you get. Breakfast contains of bagels, peanut butter and marmelade...
Clean and nice place Location close to the center but on the st with a lot of homeless and dangers The service was bad ( actually one guy of the front desk ) Not worth the price!
I've read a lot of reviews before staying Herr, do not let them blind you. This hostel is located in the tenderloin, which is one of the worst slums in SF. The desk staff are rude and hassle you to see a receipt with marker scribbled on it, which is there main means of 'securing' the building. In the end they continually harass you to see it. Spend you hard earned money to go to the downtown HI Hostel instead. You won't regret it.
although the staff, the clinliness were very good, the location is not so ideal. It takes about about 10-block-walk to go there and the street is full of homeless people. If you are traveling in group, it shouldn't be a serious matter, but I was a female solo-traveler. Luckly I didn't get into any trouble, but it was quite scary to walk back to the hostel after 7-8 in the evening. So make sure if you are okay with that problem. There are another hostels that are far nearer than this hostel.
- Novice Nomad
- South Korea
- Female, 25-30
- (1 review)
Not the place to go, if you feel like meeting a lot of interesting different cultural personalities or party. Good breakfast, solid personel, nice rooms and high security-level
Really enjoyed my stay here! Staff were really friendly and the rooms and facilities were extremely clean! In a bit of a dodgy location but felt safe nonetheless! Great place to meet fellow travelers in the hostel bar!
It was nice to stay Hi-sanfrancisco-City center. There is one thing you remember how to go to downtown, like routes for back to hostel. Because this hostel is near by Slum.
This is a little gem of a hostel. There is always good coffee available (very important to me!) and the breakfasts are great too. The friendly staff, spacious common areas
They have city activities most nights and have a bar. A decent place but majorly overpriced but that's San Fran for ya!
This hostel is much better than the San Francisco International Hostel. It's much much cleaner, beds more comfortable, and has lockers and bathroom attached to the room. It provided towels and has free breakfast. Unfortunately it's in a bad area of town and scary to go out alone at night. Also the movie playing in the common room was too loud and I couldn't sleep.
Staff's attitude is an issue on your service, especially the white man with short blonde hair and belly. ( You should have conspicuous name tag for customer review, including senior staff or manager. ) he always talk in whisper and not willing to explain more when i ask for some help, and also be strict in the kitchen. and the guy whose in charge of late night on July 15th in the counter, he needs a lot of training to deal with random problem.
I really enjoyed the included breakfast, the offer was great! Also the chill out Longes were very nice and the Option to buy eggs and pancakes for 1$ - that's great!
Hostel was ok but the neighborhood around the hostel is a slum full of homeless people.
- Novice Nomad
- Couple, 25-30
- (1 review)
Hostel in one of the worst locations of San Francisco!! Please google tenderloin area before booking with hostel. Staff helpful but not enthusiastic. Security is ok but could be better.
Security was fine. Checked at the front door and keys to rooms. The location was central to many places you can go, but not the best neighborhood by any stretch of the imagination. Staff and Atmosphere were great. Pretty clean, but a little smelly at times. Showers were a little inconsistent on temperature, but tolerable. Overall, facilities were nice. Need better wireless signal and speed.