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HI - San Francisco - Downtown Hostel Reviews

312 Mason Street, San Francisco, USA

Reviews & Ratings Explained


2054 Total Reviews
  • 84%Value For Money
  • 90%Security
  • 94%Location
  • 88%Staff
  • 85%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Pros Excellent location, Great staff, Great facility. The bunk beds in dorms are solid and stable. I really liked the mobile charging sockets (AC and USB power) and personal reading light in the beds Cons The hostel should upfront mention additional charge of $3 / day / bed while booking in lieu of Hostling international per day membership. This cost is inevitable for majority of travelers as majority would not already have yearling membership of HI. Its good to know this while booking.


Good overall but the water when showering was cold.

  • 15th Sep 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 25-30
  • (1 review)


Didn't get the room that was actually booked. 8 person dorm instead of a 4 person room without refund.


Excellent location, near BART and all kind of transport connections @ Powell station. Breakfast was quite nice (amazing coffee!), facilities are very "green", although there was a weird smell in the building and some showers very quite small. Good place to a stay in a fabulous city. And there's an awesome diner just around the corner!

  • 13th Sep 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Mixed Group, 31-40
  • (1 review)


Best Hostel in the westcost of USA!! Very cleanliness, good STAF.


An excellent place to stay and it has everything you need and more. Great breakfast and really nice staff.


Very good hostel. Get your money's worth. People that work here are so good to find things for u to do around the city. Would recommend it!


One of the best hostels I've ever been. The only thing that really should get improved is the wifi - if you get a connectiom (which is really hard) the Internet is really slowly


It is a good hostel, and I would stay there again. the only draw back is the price for using their computer connected to internet. of course there is free wifi but reception and speed is rather poor, unless you are in the main lobby.

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