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HI - San Francisco - Fisherman's Wharf Hostel Reviews

Building #240, Fort Mason, San Francisco, USA

Reviews & Ratings Explained

86%

Rating
984 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 92%Location
  • 88%Staff
  • 84%Atmosphere
  • 84%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

Room key for room 8 was rubbish, they should update to codes. Computers weren't free, NO PLUGS in ROOMS!! Staff were 50/50, beds were pre-allocated and they were very inflexible about changing beds, difficult check in for one of our friends, made her change rooms then re-allocated her the exact same room after she hung around all day waiting to re-check in. Bathrooms and hostel in general very outdated. Showers in communal area very far from rooms.


86%

Ideal stay. Ideal location for those backpacking through. Came for Outside lands and stayed to take in the city. Perfect for a weekend or extended stay. The breakfast room is impeccable, quite joyous to wake to and have an egg and some tea in a room filled with light.

  • 9th Aug 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 18-24
  • (1 review)


66%

They should arrange the bathrooms : too old, not comfortable, no privacy with the showers


60%

The location was great. Most of the staff are friendly and helpful. However, the place is in dire need of repair. I paid to stay in an all female bedroom dorm, but ended up in a five bed room with little space. The pipes in the room were leaking in two separate places, which probably in part lead to the mouldy smell in the room. The radiator in the room also made a horrendous noise whenever someone was having a shower. With some repairs and maintenance, this could be a great place.


77%

Some staff were really friendly and engaging, while others were a bit rude and turned the lights off in common spaces or closed the kitchen earlier than the posted time. A bit like the fun police. The singer, Charlotte, on Friday night was cool. A good breakfast in the cafe. This hostel has a lot going for it but just needs to work on the atmosphere.


86%

The young man who checked me in @ 4am on the 4th was great. He had my paper work ready to go when I walked in the door because I called and told him I would be late. Kudos to that young man!


86%

It is a good place to watch fireworks ( on 4th of July, for example). It is once a fortests to protect San Francisco. It is close to the public bus stop ( no. 47 and 49) where you canake a bus to the city. The hostel offers complimenry breakfast and you need to produce a coupon to have it. The only thing is tha some people may not have enough to have just 2 pieces of bread or 1 bagle. But to me it is a good idea that people do ot eat too much.


100%

AMAZING PLACE ! just next san francisco bay.

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


74%

I loved the hostel, although staff were abrupt and rude (it could have just been a bad day) but they seemed very stressed out. Also, laundry is only open after 4.30 (why? we do it ourselves anyway!). Location is amazing, views are great, fun times.


100%

This hostel is very well located. Walk out the front and one side you have a view of Golden Gate Bridge and the other side Alcatraz. Close to Fisherman's Wharf. Staff very friendly and informative. The cafe really good food. Excellent facilities. One of the better hostels I've stayed in.


80%

The location directly at Fisherman's Wharf is amazing but like most of the HI hostels it leaks some kind of atmosphere as they are very strict when it comes too drinking. Also, the mattress was horrible and it seemed like that tried to put the absolute maximum of possible beds into my room. Still, the food in there restaurant is really good! I enjoyed their sandwiches a lot.


100%

Very clean and safe ! Beautiful setting, caring and pleasant staff ! The guy working at night shift was particularly helpful and kind ! Special thanks to Sam and Joshua who stood out from the rest of the staff : always smiling, excellent advice and very friendly.

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


86%

We really enjoyed our stay here! The hostel itself was really cool, we stayed in a 24 bed dorm


100%

Absolutely loved my stay here! After a little mix up by me on the booking, the staff was very accommodating and made the stay great. The food was great, and the views of both Alcatraz and the Golden Gate Bridge were breath taking. Using uber it only cost 24 dollars to make it to AT

  • 13th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


86%

great place and atmosphere, nice kitchen… good hostel to stay in San Fancisco with a small budget !

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


71%

Ok hostel in a great location at a good price for san fran. No real complaints, beds a little tricky to get up and down, breakfast basic but bagels good but please get some proper black tea! Can't beat the location, ideal for a base. I wasn't there to meet lots of new people but if i was i may have been left a little disappointed as maybe lacking a bit in atmosphere.

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)


74%

poor bathroom facilities great and very helpful staff

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 41+
  • (1 review)


91%

Fantastic customer service and staff in great location, not too hectic but still people around

  • 28th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


80%

Located in a great location and within walking distance to the infamous Fisherman's Wharf grotto and Pier 39, and about a 30 minute walk to Golden Gate Bridge. It was really an ideal location, great breakfast, and decent rooms. Security is a bit on the low side as I had food stolen, and there are people who look homeless seen on the property. I even had a roommate that was a bit of a mental case. Lock up your things at all times, even when you have to leave to go to the bathroom is all I can say


100%

love staying at the hostel at fisherman's wharf!


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