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HI - San Francisco - Fisherman's Wharf Hostel Reviews

Building #240, Fort Mason, San Francisco, USA

Reviews & Ratings Explained

86%

Rating
962 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 92%Location
  • 90%Staff
  • 84%Atmosphere
  • 84%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Beautiful setting, all the female staff were very accommodating, special mention to Jonny and Joshua who went out there way to be helpful with laundry requests and an excellent Jazz club recommendation on Haight I visited a couple of times, the big chap with glasses was also extremely civil though the little blonde fellow was a tad ignorant when I said hello on a couple of occasions but fair play to HI it was a very satisfying stay, highly recommended

  • 25th Nov 2013
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 31-40
  • (1 review)


74%

Nice location, morning look out over the Bay, alcatraz and Golden gate bridge. Needs more bathrooms and showers, hot water not Working. The free breakfast is a stale bagel and an old banana, not worth it! You can hear everything through the doors, it says the rooms have bathrooms, they do not. Matress was so bad i could feel every spring ang wire in it! Staff was really nice and helpfull, the only good thing about this place! Not worth the money, but then again a hostel should not cost that muc


97%

The staff was very friendly and helpful and the atmosphere was very comfortable!

  • 22nd Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


100%

Our first time hosteling. We loved it! Great spot.

  • 20th Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 41+
  • (1 review)


71%

Great location but uncomfortable beds. Still, wouldn't stop me returning...


86%

During the day location is great, not so much at night, nothing's really close by. Staff was cool, installations clean. The bed wasn't the best.

  • 2nd Nov 2013
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 31-40
  • (1 review)


91%

Really great place to stay; Reminded me of the Villa Hostel in Interlaken switzerland. Nice lounge room with a fireplace in the middle. The only complaint is the room card key kept malfunctioning, and I was locked out of my room frequently and had to keep resetting it at the front desk. Key cards need to have the electronic chip, not a magnetic strip.


91%

Extremely helpful and friendly staff, great location and very clean.


94%

Fantastic hostel and very friendly staff. Location is great and historic too as it used to be part of Fort Mason army barracks.


89%

The hostel was great and no real complaints. Its a little far from the city to be a party hostel but was exactly what I was looking for complete with a view from my room of The Golden Gate Bridge


83%

I stayed 6 nights at this place first 3 as part of a tour group and then another 3 independently. The building and its setting is charming and close to Fisherman's Wharf and public transport. WiFi is good but only works in public spaces. Service is friendly and helpful and the on-premises restaurant cooks nice and inexpensive salads, sandwiches and soups. The breakfast is ok but you'll leave hungry unless you buy extra food (provided). My only complaint is the really bad and swampy mattresse


60%

I put everything as average as I arrived at 11pm to be told the hostel was closing at midday the following day due to the government shutdown. I left at 9, so I spent 10 hours there, so I'm not really in a place to judge. I'm told the hostel is well located, and it seemed to be nice enough


100%

Perfect location to enjoy the landscape of the bay! Friendly and helpful staff! Wonderful atmosphere!


77%

Beautiful place, decoration, atmosphere. Very old beds and lack of shelves where one can put his things on.


89%

Was really nice place. Lots of free things organised in the day, but the evenings lacked atmosphere.


100%

Everyone at the hostel was so nice and helpful. I feel that we got really lucky getting a bed here. My friend and I shared a room with 22 other people and didn't have one complaint. Thank you for everything!

  • 26th Sep 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


86%

The location is great, it's a 10min walk from Fisherman's Wharf, ideal for exploring the city. We stayed in an 8-bed dorm, beds were good, but the lockers were just below the bottom bunk, very hard to access in some corners and made of wood, not very secure. Proper metal lockers would be nice. Also P L E A S E install more power outlets. This is the 21st century, everybody needs to charge something. 2 outlets per room for 8 people just don't cut it anymore. Otherwise nice.


83%

The breakfast was really poor: 1 bagel, 1 piece of fruit, and a drink is not sufficient..

  • 23rd Sep 2013
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 31-40
  • (1 review)


100%

Great hostel, location was fantastic and room was everything required. Clean and tidy with very helpful staff


89%

Just about everything you could ask for in a hostel. Although a moderate walk up-hill from local transit, the hostel is in a beautiful area of the city with a view of Golden Gate Bridge and Alcatraz that can't be beat. Secure, clean, friendly and helpful staff, good opportunities to socialize, I'll definitely be staying here again.


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