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HI - San Francisco - Fisherman's Wharf Reviews

Building #240, Fort Mason, San Francisco, USA

Reviews & Ratings Explained

86%

Rating
934 Total Reviews
  • 82%Value For Money
  • 89%Security
  • 93%Location
  • 90%Staff
  • 83%Atmosphere
  • 85%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The location was great. Most of the staff are friendly and helpful. However, the place is in dire need of repair. I paid to stay in an all female bedroom dorm, but ended up in a five bed room with little space. The pipes in the room were leaking in two separate places, which probably in part lead to the mouldy smell in the room. The radiator in the room also made a horrendous noise whenever someone was having a shower. With some repairs and maintenance, this could be a great place.


77%

Some staff were really friendly and engaging, while others were a bit rude and turned the lights off in common spaces or closed the kitchen earlier than the posted time. A bit like the fun police. The singer, Charlotte, on Friday night was cool. A good breakfast in the cafe. This hostel has a lot going for it but just needs to work on the atmosphere.


86%

The young man who checked me in @ 4am on the 4th was great. He had my paper work ready to go when I walked in the door because I called and told him I would be late. Kudos to that young man!


86%

It is a good place to watch fireworks ( on 4th of July, for example). It is once a fortests to protect San Francisco. It is close to the public bus stop ( no. 47 and 49) where you canake a bus to the city. The hostel offers complimenry breakfast and you need to produce a coupon to have it. The only thing is tha some people may not have enough to have just 2 pieces of bread or 1 bagle. But to me it is a good idea that people do ot eat too much.


100%

AMAZING PLACE ! just next san francisco bay.

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


74%

I loved the hostel, although staff were abrupt and rude (it could have just been a bad day) but they seemed very stressed out. Also, laundry is only open after 4.30 (why? we do it ourselves anyway!). Location is amazing, views are great, fun times.


100%

This hostel is very well located. Walk out the front and one side you have a view of Golden Gate Bridge and the other side Alcatraz. Close to Fisherman's Wharf. Staff very friendly and informative. The cafe really good food. Excellent facilities. One of the better hostels I've stayed in.


80%

The location directly at Fisherman's Wharf is amazing but like most of the HI hostels it leaks some kind of atmosphere as they are very strict when it comes too drinking. Also, the mattress was horrible and it seemed like that tried to put the absolute maximum of possible beds into my room. Still, the food in there restaurant is really good! I enjoyed their sandwiches a lot.


100%

Very clean and safe ! Beautiful setting, caring and pleasant staff ! The guy working at night shift was particularly helpful and kind ! Special thanks to Sam and Joshua who stood out from the rest of the staff : always smiling, excellent advice and very friendly.

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


86%

We really enjoyed our stay here! The hostel itself was really cool, we stayed in a 24 bed dorm


100%

Absolutely loved my stay here! After a little mix up by me on the booking, the staff was very accommodating and made the stay great. The food was great, and the views of both Alcatraz and the Golden Gate Bridge were breath taking. Using uber it only cost 24 dollars to make it to AT

  • 13th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


86%

great place and atmosphere, nice kitchen… good hostel to stay in San Fancisco with a small budget !

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


71%

Ok hostel in a great location at a good price for san fran. No real complaints, beds a little tricky to get up and down, breakfast basic but bagels good but please get some proper black tea! Can't beat the location, ideal for a base. I wasn't there to meet lots of new people but if i was i may have been left a little disappointed as maybe lacking a bit in atmosphere.

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)


74%

poor bathroom facilities great and very helpful staff

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 41+
  • (1 review)


91%

Fantastic customer service and staff in great location, not too hectic but still people around

  • 28th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


100%

love staying at the hostel at fisherman's wharf!


63%

Rooms were ok, but i think you can get a better amd cleaner hotel for the price we payed.

  • 10th May 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 31-40
  • (1 review)


97%

Best hostel in San Francisco

  • 5th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


100%

Best hostel i have ever stayed in! Staff were amazing. Free brekkie was good and enough to keep me going till lunch time. Loads of facilities, space and something going on every night. Location is outstanding and also in an extremely safe area of town. Was nice to see a good mix of age groups, there were ladies over 65 in my dorm - still living life to the full and having a great time! Will definitely return.


83%

Ah pretty boring. But great if u wanna chill and sight see


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