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HI-Toronto Reviews

76 Church St., Toronto, Toronto, Ontario, Canada

Reviews & Ratings Explained

86%Overall Rating

From 88 ratings
  • 85%Character
  • 88%Security
  • 94%Location
  • 87%Staff
  • 84%Atmosphere
  • 81%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Clean, friendly staff, great location, plenty secure (although bring your own lock, they charge $8). Anyone who has rated this Hostel poorly must have never stayed in a hostel before and was expecting a hotel.

  • Novice Nomad
  • 14 May 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)


93%

Great home base for our weekend in Toronto. Great location in downtown, clean rooms with good climate control and a fine view, helpful staff, and excellent basement bar/cafe. I really couldn't ask for more in a hostel. We arrived by car from the USA and had no problem finding nearby parking.

  • Avid Traveller
  • 11 May 2013
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (15 reviews)

Owner Comment (Show)
And we couldn't have asked for more in a guest, Timothy! Come back soon! Safe travels!

87%

unfortunally too loud music in the lounge,hardly could understand your own word! the atmosphare would be more pleasant,if it were a bit lower.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Germany
  • Female, 41+
  • (3 reviews)

Owner Comment (Show)
Hello there! Our front desk staff is always so excited and happy, that sometimes they might end up getting a little crazy on their DJ skills. To make sure everybody has some space, we have now our 5th floor outside patio open during the day and also our basement, where music is not played outside cafe/bar hours. We are happy you still decided to extend your stay while you were here! We look forward to seeing you again in the future.

60%

I was very dissapointed and i remember how good the original hostel was on 223 church street but now no one talks couldnt waite to leave and will probably never stay there the next time if im around toronto something was defenetly missing and im sure i am not the first to notice or to comment

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Scotland
  • Male, 41+
  • (1 review)


100%

I was pleasantly surprised by this hostel. It seems quite new, and the staff seem to know their business very well. Would easily stay again.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Hello Alisadair We are so happy you enjoyed your stay and decided to let everybody know about it. We sure hope to see you back sometime soon.

77%

We found HI Toronto to be pretty good value all up. The Cavern bar and Breakfast/Dinner service was fantastic, hipster and highly unique. Kitchen facilities also looked good. The room we had, a mixed 4 bed dorm between the four of us friends was small and a little uncleanly but nothing out of the ordinary. Bathroom connected to bedroom was a plus. HI Charges an extra 10 dollars per guest for non-members fyi. The events are discounted for members only. Could have done without some catty staff.

  • Novice Nomad
  • 23 Apr 2013
  • One_Orange_Sock
  • Australia
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Hey there, thank you for your feedback and kind words. Thanks for reminding our guests that prices on this site are for members of HI. This information can be found in advance, before confirming a booking, under the "property information" section, and then again in the "your booking details" before you insert our credit card and acknowledge the conditions of the booking. Safe travels!

77%

At times, it was a little smelly in the hallways to the rooms, I think because the kitchen is right under the lift.

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


80%

Nice hostel with excellent location. The kitchen is good but they need more tables and fridges. The common areas are nice but the rooms need some work. The mattress was old and not so comfortable. One bathroom is not enough when there are eight women in the room. The sink and mirror are in the room instead of bathroom, which means people keep turning on lights on in the middle of the night to wash their hands.

  • Novice Nomad
  • 17 Apr 2013
  • Anonymous
  • Finland
  • Female, 31-40
  • (5 reviews)

Owner Comment (Show)
Hello there, thank you for your feedback. Our hostel has 8 common washrooms spread amongst the 3rd and 4th floors, that can be used by anybody at anytime of day, so there is no need for folks to wait long for their ensuite washroom to vacate. We are making improvements as we can, such as the renovation of our 4th floor washroom. Making it bigger and better, one step at a time :)

97%

When I have last minute trips to Toronto for business or shopping I stay here. I like the lounge with a pool table and the Cavern Restaurant. I can relax read the paper do my own thing or play pool.

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


90%

GOOD: Staff friendly, very close to Toronto shops, gay scene, walkable to most attractions, niagara falls tour picks you up outside. Although its an extra cost, the evening food is great in the cafe downstairs... BAD: ... however, breakfast a little overpriced. Internet very slow. Bathrooms in need of modernization and cleaning. CONCLUSION: Great value for money, would defo stay there again on future trips.


70%

Our stay this trip was fine. We arrive after midnight so all we did was sleep before checking out. We got a private for two which was spacious. I enjoyed that they gave us breakfast tickets (unlike the previous week...) get the traditional English breakfast but stay away from the French Toast!

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Hey there, thank you for your feedback. Our budget shared rooms, such as the one you guys booked the first time you came do not include breakfast in their price - while the private deluxe room and 4 bed rooms do. That's why you did not receive vouchers the first time. We are happy you decided to come back though. Safe travels!

87%

It was nice.

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


97%

Good location, short walk to subway, dundas square, waterfront and so on. Friendly staff and a lot of activities. Maybe it was just during my stay, but there was a lot of people who were staying longterm, while working, this made the hostel less sociable I felt, quiet on weekdays plus you feel like a bit of an outsider using the kitchen for example. Slightly strange. But I had a really good time in Toronto!

  • Avid Traveller
  • 29 Mar 2013
  • Anonymous
  • Sweden
  • Female, 18-24
  • (12 reviews)

Owner Comment (Show)
Hey there - thank you for your feedback. We do host young workers at the hostel during the winter, but I assure you all of them are very sociable and fun - we make sure of it, they are carefully selected ;) . Don't be intimidated, people are in Toronto for different reasons, but everybody is open to meeting cool travelers like you! We hope to see you back!

90%

Great location, friendly and helpful staff, decent facilities. Overall a good hostel that I'd recommend.

  • Novice Nomad
  • 28 Mar 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (3 reviews)


60%

Receptionist was a little off with us, because she's French and we are English? I don't know, hope not! Lockers were good size, got 2 big backpacks in them, room was fine, nothing special, shower/toilet fine, nothing to report. The location was a little sketchy, Church Street is a little gheto but really not that bad, this is Toronto not London! The atmosphere was non existent but so far my experience in these City hostels don't have any! Overall I'd recommend, but check out The Clarance!!

  • Novice Nomad
  • 25 Mar 2013
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hey Ryan. Thank you for your feedback. Although we do not have any front desk agents who are French, we will make sure to find out who that was and address the situation. We hope you enjoyed the FREE upgrade from the 10 bed you reserved to the 4 bed with ensuite washroom you got while here! The Saint Lawrence neighborhood is considered one of the best in town, very vibrant with the market down the street, so I am sorry to hear you found it sketchy. We hope you will have a chance to come back and experience it in a different light! Safe travels

83%

OK to stay nothing great

Owner Comment (Show)
Hello there. Thank you for your feedback. We hope you enjoyed the free upgrade to our deluxe room during your stay. Safe travels :)

87%

A good option to stay in Toronto. The hostel is clean and all the staff is really friendship (mainly the receptionist!). The location is excellent!! Recomended.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


83%

I prized HI-Toronto most for its location. Everything is within walking distance and the walks are through beautiful neighborhoods. Lots of community space, but it is mostly filled with single travelers on their laptops wearing headphones. The bar downstairs is an interesting place, but not one I would spend much time in or any meals in. Best to explore the city more, especially St Lawrence Market which is just down the street !

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (3 reviews)


100%

Great breakfast, very clean!

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


80%

nice, good place :)

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • Chile
  • Female, 25-30
  • (1 review)


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