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HQ Villa Reviews

Av Independencia 1286, Miraflores, Lima, Peru

Reviews & Ratings Explained

76%Overall Rating

From 31 ratings
  • 75%Character
  • 85%Security
  • 77%Location
  • 75%Staff
  • 76%Atmosphere
  • 65%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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60%

good stay for lonely backpackers who want to make friends, poor option for couple who want something like a hotel, and who will find there noise/party ambiance.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


73%

The cleanliness of the rooms are poor. More attention needed on bathroom (private room), floors and dust. The lounge area and kitchen is very clean otherwise.

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • Australia
  • Female, 31-40
  • (3 reviews)


63%

No lockers to secure belongings - and as some dorms just dont close, it should be mandatory The place was certainly very nice and clean a few years ago, but it is poorly managed and taken care of - some walls are already missing paint, the ceilings are starting to fall, etc... In a few years, it will be filthy and destroyed. Staff in quite impersonal (wont say their names spontaneously nor propose tourism assistance). The recepcionist was drunk when we checked in !

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • France
  • Couple, 31-40
  • (3 reviews)

Owner Comment (Show)
Hi Julien, I`m really sorry to you didn`t enjoy your stay at the villa. I think their must have been some miscommunication on the part of our receptionists. Our lockers are located right by the reception desk where the receptionist can keep an eye on them, we just thought this would be safer. And all the rooms lock by using the lock button inside the handle of the door. I`ll talk the receptionist who checked you in, although I`ve never seen him with a drink in the year he`s worked for us, I take this very seriously and shall investigate fully. As for the walls and ceiling I do know which corner you mean and it will be repainted soon, although if you email to let me know about the ceiling, as I`ve not seen any structural damage, and if you could let me know which ceiling was starting to fall down that would really helpful. Finally it saddens me to hear that you found our staff impersonal, normally they`re really chatty with the guests. I`ll speak to them all to make sure they introduce themselves to everybody, and I`ll talk to the guys in our tour and travel office to ask them why they wouldn`t give you any travel advice, but I`m really sorry for any inconvenience they caused you. I hope to see you again in the future. Mike at the Villa

67%

hq is located in a quite nice part of the city and everything you need is near. the house, especcialy the living room and the garden, is a beautiful place. unfortunately the staff does not really take care of it. our room was dirty when we arrived (old towels and bedsheets, rubbish on the floor, bathroom was floated...) and our private shower did not work at all, so we had to use the shared bathrooms. many things are missing in the kitchen and it is not clean as well.


50%

This place could be much better. Kitchen looked good at start but upon inspection I found that it had no forks, hardly any knives, hardly any pots and only broken pans. My bed also broke on me, twice. Breakfast was standard hostel breakfast, whilst wifi and movie room were good.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Ireland
  • Male, 18-24
  • (6 reviews)

Owner Comment (Show)
Hi David, Sorry to hear that you didn`t find the kitchen well equipped, we have knife and forks for every bed (around 97) of each but some times people put them in different drawers and the cleaning staff when they clean the kitchen every morning put them back on it place, But thanks letting us know that you had trouble find them because of that we have marked the place they should be so they would be easier to find. We are glad you enjoy the TV room. Have great travels, Misha & Mike HQ Villa Team

90%

We love you Misha and Mike! thanx for everyting! HQ is the best friendliest hostel in MF! only complain is PLEASE make Adam wash! he smells..

  • Novice Nomad
  • 17 Feb 2013
  • Anonymous
  • Sweden
  • Female, 25-30
  • (1 review)


80%

Pans& knives in kitchen were awful. Handles falling off or broken. Part of traveling is cooking. White cook top could use a serious cleaning. HQ did a good job of arranging taxi's for me & my early wake up request was prompt

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

The staff was very friendly and helpful, but the breakfast was really bad. The bed was not comfortable either.

  • Novice Nomad
  • 09 Jan 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


77%

I enjoyed my stay there- staff was friendly, nice atmosphere. But the beds were not very comfortable and there were no electrical outlets in our room. And there was no water when I went to take a shower.

  • Novice Nomad
  • 27 Dec 2012
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


83%

Its a nice place, staff is helpful, beautiful garden and a good location, but kinda old computers for internet and also a veeeery peaceful hostel :D

  • Novice Nomad
  • 24 Dec 2012
  • Anonymous
  • Colombia
  • Female, 31-40
  • (1 review)


73%

I was living in a room around the corner on third floor. The room smells really bad. The water was really small and hot. It was not possible to take the shower in my room, also it was a single room. Fortunatlely, the water in the public shower room was good.

  • Novice Nomad
  • 28 Nov 2012
  • Anonymous
  • China
  • Female, 25-30
  • (1 review)


73%

Could use more than one computer. Kitchen was dirty and often without supplies - eg. coffee, buns, fruit othen than grapes and soft apples. Our room had knobs missing from bathroom cabinet, toilet seat not secured on toilet and mattresses on beds need replacing.

  • Novice Nomad
  • 24 Nov 2012
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


70%

they double booked our room so we satyed in a dorm instead of double private. after negotiating we got the drom night for free. shame as the hostel was very nice.




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