Hacienda Backpackers Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Overall I was disappointed for a number of reasons; first we were told we would get picked up from the pier however no one was there and we had to get a taxi. When we arrived they had lost our reservation even though we had booked it months ago and paid a deposit. They left us waiting for an hour and finally put us in a small, dark room with no windows and just put an extra bed in with no discount offered. Some staff were unfriendly and the toilets and showers constantly dirty. But bar was good.
- Novice Nomad
- Female, 18-24
- (1 review)