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Hacienda Backpackers Reviews

99/39 Moo.1, Ban Tai Road, Koh Phangan, Thailand

Reviews & Ratings Explained

66%

Rating
4 Total Reviews
  • 50%Value For Money
  • 80%Security
  • 70%Location
  • 70%Staff
  • 60%Atmosphere
  • 40%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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63%

Overall I was disappointed for a number of reasons; first we were told we would get picked up from the pier however no one was there and we had to get a taxi. When we arrived they had lost our reservation even though we had booked it months ago and paid a deposit. They left us waiting for an hour and finally put us in a small, dark room with no windows and just put an extra bed in with no discount offered. Some staff were unfriendly and the toilets and showers constantly dirty. But bar was good.

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


69%

There was cockroaches coming from the ceiling! Lovely facilities such as swimming pool!

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)




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