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Hacienda Resort & Beach Club Reviews

100/3 Moo.1 Baan Tai, Surat Thani, Koh Phangan, Thailand

Reviews & Ratings Explained

73%

Rating
19 Total Reviews
  • 64%Value For Money
  • 68%Security
  • 80%Location
  • 64%Staff
  • 84%Atmosphere
  • 68%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great place when going for the Full Moon Party, staff was helpful and giving tips of what to do. The pool bar does tend to have music going on until midnight, so if your room is facing the pool directly, expect some noise. Beach is small, but there is access to swim in the sea if the pool isn't enough.


46%

The restaurant/bar staff were lovely. Reception were terrible! Reception was 90% unmanned and when reception staff were there they weren't very helpful or polite. When it came to leaving the hotel charged us for 2 bed sheets and 1 pillow case for 'neon paint' on inspection the mark was only on 1 sheet and the mark was less than a 1p coin and we could've easily cleaned this if we had known it was there! They also tried charging another traveller for mini bar items they hadn't had. Be warned!

  • 13th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


91%

Great little find after a long trip. Super friendly, great setting and nice people. Both staff and other guests. Vey relaxed and chilled vibe. Will definitely be coming here again. Thanks

  • 25th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


91%

Awesome stay. We thoroughly enjoyed ourselves. Its in such a good location to the rest of the island and things to do we were always just a short taxi ridde away from anything.

  • 24th Aug 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 41+
  • (1 review)


46%

Room crawling with bugs, fan exploded and landed right by my head in the middle of the night after telling staff not one person apologised. Stayed in over places for less money and of much higher quality.

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)




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