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Haikou Banana International Youth Hostel Reviews

3-4 Liyuan Villas, Renmin Road, Haikou, China

Reviews & Ratings Explained

68%Overall Rating

From 14 ratings
  • 69%Character
  • 79%Security
  • 73%Location
  • 71%Staff
  • 61%Atmosphere
  • 56%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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67%

that's a good deal for the price, maybe a little far from the city center.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • France
  • Female, 31-40
  • (2 reviews)


70%

The hostel was nice, had all the necessary amenities. I did, however, get a number of bed bug bites all over and met a girl later in Sanya who had stayed at Banana as well and she also had bed bug bites...beware!

  • Novice Nomad
  • 05 Feb 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for your feedback. We take this comment very seriously and have investigated. We believe the issue is related to the reception cat. Some previous female guests really liked the cat and took it into the female dorm, the cat liked it and started to make its own way into the female dorm when possible. The bites may have come from fleas on the cat. Obviously the cat is no longer allowed in the dorm and has been treated. The dorm room has been sprayed also.

37%

a lot of problems with this hostel. first, they didnt have the type room that we reserved, no problem though. they gave us a different room and it smelled awful, there was wet carpet and mildew and too cover the smell someone had used lots of chemicals. we asked if they could clean the room and the girl said that we should leave the hostel, rather than cleaning a room that was terrible. we stayed in a hotel nearby, much nicer and a lot cheaper. stay away.

  • Novice Nomad
  • 05 Feb 2013
  • Anonymous
  • USA
  • Couple, 25-30
  • (8 reviews)

Owner Comment (Show)
Sorry for your bad experience. Here is an explanation from the staff. You arrived late, without contacting us, at an extremely busy time of year. We did our best to fit you in the last room we had left, however it was not satisfactory for you. Cleaner had already gone home because it was late. Therefore we found you alternative accommodation nearby. We have spoken to the cleaner to ensure she pays extra attention to the bathroom door rugs.

50%

Not a great hostel. The hostel policy was to refuse to turn the air conditioning on at night, due to it being the "winter" months. Combined with the plague of mosquitoes that swarmed in every time the window was opened, this made for an unpleasant couple of nights. The bathrooms in the dormitories were unpleasant, and very poorly designed- we had to stand on the toilet to allow space to close the door properly. I won't be returning. Good points- breakfast, outside seating area.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • England
  • Mixed Group, 25-30
  • (4 reviews)

Owner Comment (Show)
Thank you for your feedback. The hostel does not have a policy of no air conditioning in winter months. Our policy is to leave the air-con remote in the room and let guests decide themselves whether to use it or not. Hainan does have mosquitoes, therefore we provide free electric mosquito repellent. Ask at reception if you can't find it in your room. Each dorm has two en-suite toilets, one may be a little small for a medium-large westerner, but the other is much larger.

80%

I LOVE the staffs & the Owner (very friendly,helpful).Location is GREAT! They provide a GREAT map! Great value for money. The dorm room is for 8 ppl, which I didn't mind, but it feels dark & stuffy, coz not enough lighting.If the room is repainted,rearranged,&lighting added, I'm sure it'll feel neater, more organized, cleaner. I used to work for in interior design field-small rearrangement will do BIG. But I REALLY APPRECIATE that the owner listened to my feedback. I KNOW they'll do better SOON!

  • Novice Nomad
  • 30 Jan 2013
  • Anonymous
  • Indonesia
  • Female, 31-40
  • (5 reviews)


73%

The hostel has potential but needs work on cleanliness. Here are ideas to help: 1) Have your guests take off their shoes at the entrance to the hostel, 2) Close the hostel for a few hours daily to allow the staff time and space to clean, 3) Train your maids how to clean properly, and 4) Fix the bad leak and slow drain in your dorm bathrooms. Emptying waste bins and changing linen of guests who are departing on a given day is not enough. The floors must be mopped and the rug changed daily.

  • Novice Nomad
  • 23 Jan 2013
  • Anonymous
  • USA
  • Male, 41+
  • (6 reviews)


80%

I found the staff very helpful and friendly and the facilities very comfortable.

  • Avid Traveller
  • 11 Dec 2012
  • Anonymous
  • Australia
  • Female, 41+
  • (19 reviews)




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