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Haina Hostal Reviews

Orquideas 13 Sm.22, Cancun, Mexico

Reviews & Ratings Explained

84%Overall Rating

From 30 ratings
  • 76%Character
  • 87%Security
  • 87%Location
  • 91%Staff
  • 77%Atmosphere
  • 85%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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100%

this hostel was lovely to stay at on my way back from a trip in mexico and cuba, the front desk staff were helpful with every request from a weary traveller. clean towel, directions to the beach and a wake up call for taxi to the airport in the morning. it was very clean and quite. Thank you, if i go back to Cancun i will saty again. Happy Kiwi

  • Novice Nomad
  • 13 Apr 2013
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)


77%

The staff is helpfull and kind. There is a nice kitchen with fridge and freezer and a cosy dining area. The room we stayed in was a little on the small side, but the beds were fine and there were fans in the room. Good value for money!

  • Avid Traveller
  • 02 Apr 2013
  • Anonymous
  • Denmark
  • Mixed Group, 25-30
  • (11 reviews)


77%

Great for the price!!

  • Novice Nomad
  • 01 Apr 2013
  • michelmk
  • Brazil
  • Male, 31-40
  • (2 reviews)


93%

You can get on the bus easily from the hostel to go anywhere in cancun. Is very close to the bus station. The rooms are clean and have AC, TV, and a fridge. We had a private double, was basic but nice. Staff was very kind and helpful!

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (2 reviews)


90%

Great downtown location. Helpful staff and decent room.


93%

Close to the ADO bus terminal, so many shops and restaurant around the hostel, I think it is very convenient place. The staff are friendly and very helpful. The building seems old but it keeps clean. I'd like to stay there again.

  • Globetrotter
  • 18 Mar 2013
  • Anonymous
  • Japan
  • Female, 41+
  • (24 reviews)


67%

there was no water pressure in the bathroom, the shower head needs to be changed one had only tricles of water coming through. The toilets were not filling in properly you needed to use a bottle of water to flush. The owner should re-think is water system and build a new bathroom

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • France
  • Female, 41+
  • (3 reviews)


80%

Clean and save but no atmosphere

  • Novice Nomad
  • 07 Mar 2013
  • Anonymous
  • Netherlands
  • Female, 31-40
  • (3 reviews)


73%

It is a nice quiet relaxing place. the staff were always friendly. its not a party hostel. but you can go next door to Quetzal hostel for that. and staying in a quiet palce you get the best of both worlds. However some things were stolen from out of my privet room which put a dampner on things. No investigating was done and so i have marked them down on security. other than that it was a really nice place.....

  • Novice Nomad
  • 06 Mar 2013
  • Anonymous
  • Zimbabwe
  • Male, 25-30
  • (5 reviews)


73%

Quiet clean hostel, ok if you just want to sleep and live in silence but nothing else. Much better places to stay with character, facilities and atmosphere close by for the same price.

  • Globetrotter
  • 01 Mar 2013
  • Anonymous
  • England
  • Male, 25-30
  • (32 reviews)


77%

very friendly and helpful staff

  • Novice Nomad
  • 18 Feb 2013
  • Anonymous
  • USA
  • Couple, 41+
  • (7 reviews)


80%

This hostel was very basic, which was just fine for our first night in Cancun. The staff replied promptly to my emails before my arrival and were very nice and helpful when we were there. The only complaint I had was the noise from the hostel next door, which was loud and went late, making for a difficult sleep, not sure if this is always the case. But great staff!

  • Novice Nomad
  • 14 Feb 2013
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)


90%

A bit quieter than Quatzal Hostal down the street, which I appreciated. Close to restaurants, shops, the bus station. Immaculately clean and good decor. Comfy beds. Free breakfast not great but appreciated.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (3 reviews)


100%

Stayed in a single room and it was quite fantastic. Very private and clean. Only a little noisy from the park at night. Staff was always happy to answer my questions and point me to the best places, like going to Playa Delfines, which was excellent! I would definitely stay here again. It was a bit hard to find but we got advice from the friendly people in around the park.

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (2 reviews)


80%

Will reconfirm via email. Good location. Very helpful. Would recommend.

  • Novice Nomad
  • 19 Dec 2012
  • Anonymous
  • USA
  • Couple, 25-30
  • (2 reviews)




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