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Haina Hostal Reviews

Orquideas 13 Sm.22, Cancun, Mexico

Reviews & Ratings Explained

83%Overall Rating

From 23 ratings
  • 80%Character
  • 89%Security
  • 79%Location
  • 90%Staff
  • 77%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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20%

We reserved a room on april 18 and when we get there, the room was not available! The only room available had no lights... very bad

  • Novice Nomad
  • 18 Apr 2012
  • Anonymous
  • Canada
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
My name is Malena delgado owner of Haina Hostel, thank you for your feedback , I just want to let you know that I had notification of your arrival and we had one room available for you, unfortunatelly we couldn´t give you a double bed as you request in your reservation and we only had a twin bed room for you , this happened because two of the client extended their stay, I would like to apologize for this matter that some times is out of our control,knowing of the importants of the services we offered we had refund you the ammount that you had pay as a deposit in hostelworld , be sure that we are taking care of the details and working on increase the quality of our services, I hope to have another oportunity to welcome you in cancun. Best Regards

100%

Very pleasant and comfortable. Great value for your dollar. Thank u

  • Novice Nomad
  • 09 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


97%

We had a private which was perfect for me and two other people. The room was simple, but very clean and spacious.

  • Novice Nomad
  • 31 Mar 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


90%

Really good hostel for reasonable price. Close to Cancun city center, bit far from the beaches. The only bad thing is the bathroom: there is just one small bathroom, and not separated from the toilet.

  • Novice Nomad
  • 23 Mar 2012
  • Anonymous
  • Hungary
  • Male 25-30
  • (7 reviews)


83%

Only stayed here for a night. Very friendly staff/owner, well equipped private rooms (TV and fridge). Breakfast rather basic. Cleaning lady could put a little bit more effort into cleaning the bathrooms but rest was ok (room, sheets, towels). Would book this hostel again.

  • Avid Traveller
  • 05 Mar 2012
  • Anonymous
  • Germany
  • Couple 31-40
  • (20 reviews)


77%

Very friendly staff! No shelf space! Would've been nice to have a place in the bathroom to keep toiletries (had a room with private bath) breakfast was only toast & jam, croisants and coffee/oj. Overall it was a place to sleep for a great price

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • Slovakia
  • Male 31-40
  • (2 reviews)


93%

This was our first stop in Mexico and this hotel set the bar pretty high. We chose the private room and felt it was comfortable, quiet, and we had a great sleep. The included breakfast was a nice way to start the day and meet other travellers. The hotel's location was excellent; close to the bus station and Parque las Palapas, where you can find great, cheap food. (We felt that the cuidad had much more character than Hotel Zone.) The staff were extremely friendly and helpful. Thank you!


100%

No question...the best

  • Novice Nomad
  • 22 Feb 2012
  • Anonymous
  • USA
  • Couple 41+
  • (1 review)


100%

We absolutely loved our stay!

  • Novice Nomad
  • 19 Feb 2012
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)


80%

Nice and clean place, not easy to find but worth it. This is a more quiet kind of hostel, still a good place to meet people without the kind of "party" atmosphere. The showers could use some more water. Also try the individual rooms, they look very nice.


83%

Nice and cosy hostel i Cancun.

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • Norway
  • Female 41+
  • (7 reviews)


87%

It was a surprise to find this little gem in that neighborhood!

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Canada
  • Male 31-40
  • (1 review)


77%

Very Nice and helpfull Staff!

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • Sweden
  • Couple 25-30
  • (1 review)


87%

nice stuff and very clean. the breakfast is a bit tiny but you can buy lot's of food in the supermarkets nearby, so it doesn't really matter.

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • Germany
  • All Female Group 18-24
  • (1 review)


97%

Really nice hostal with a very nice, friendly and helpful staff. It is lokated close to an area where youn have many options for to eat and close to the busstation and a market. The breakfast was good for the price you pay for a room. Coffee, tea, orange juice and toast. It is simple and you have to prepare it yourself. Very nice atmosphere.

  • Novice Nomad
  • 23 Dec 2011
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


83%

The hostel is very well-organized and clean but the result is that you have to follow many rules. First, if you stay in a dorm, you can´t choose your bed. Second, there´s no common area to chill out and talk to your friends after 10pm. And the staff lock the kitchen at night so you have limited access to your food stored in the fridge. And you mustn´t eat in your room! Also forget about using the computer, a member of the staff is always using it.

  • Novice Nomad
  • 19 Dec 2011
  • Anonymous
  • Czech Republic
  • Female 25-30
  • (6 reviews)


57%

The dorm room I stayed in was pretty small for the 3 bunks beds. There were 2 people in the room who were not really traveling but looking for work. One was a girl who complained about any sound and sweared constantly. The other was a Vincent Diesel look a like who got angry at someone and threatened to smash his head to the floor. Not really a nice atmosphere for your holiday stay!




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