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Han Tang House Reviews

NO.32 Nan Chang Xiang, South of Xincheng Square, Xi'an, China

Reviews & Ratings Explained

89%

Rating
1064 Total Reviews
  • 90%Value For Money
  • 91%Security
  • 90%Location
  • 88%Staff
  • 87%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Very central location, only 10-15 mins' walk from Bell Tower subway station. The hostel was over our expectation, because its furnishing was as good as a hotel but with a hostel atmosphere. Most staff (not everyone) were nice and helpful. We kept coming back to Hantang when we returned to Xi'an.

Owner Comment (Hide)
Thank you for your kind and effective review, which makes us realize the advantages(central location, hostel facilities but hostel atmosphere)and disadvantages of the hostel, and also lets us know how to improve to become a high-end fashion hostel. We all sincerely hope you can come hantang house again. Wendy

86%

5-10 minutes walk from the Bell Tower in the center of the city, and from there, everything is walking distance inside the old city wall. Rooms were almost hotel quality and the common area had a very relaxed, inviting vibe to it. Beds were comfortable and the showers were hot. Would stay again.

Owner Comment (Hide)
How encouraging and meaningful your comment is, we felt so honored and appreciated, thank you so much. As you said, the hostel is in the city center and easily for you to walk around; the rooms are valuable, especially for the great atmosphere; the shower is 24 hours and so on. All in all, we are waiting for your next coming and hope you can have a nice trip. Wendy.

97%

We had a double room with our own ensuite and it was fantastic- as good as some of the hotels we have stayed in. The staff were very friendly and helpful but as in other comments, they were a bit pushy with trying to sell the tours.

Owner Comment (Hide)
We were so happy that you had a great time in the period you stayed, and feed back us the true feeling timely, thank you. For the things you mentioned, truthfully speaking, we would like to show you the places of interests and you can decide everything by yourself. But we are so sorry to give you the inconvenience. Wendy.

89%

Beds are comfiest in China so far! Nice thick matress. Location is close to subway and bus stop so easy to get about. Great cheap restaurant a few doors down with English menu.

Owner Comment (Hide)
Thank you to give us a high praise and like the food and location here, we are always welcoming you to come and experience the changing hantanghouse next time. Best wishes from all the staff. Wendy.

91%

It was good atmosphere. Staffs were reli friendly. I and my fren reli enjoyed the visit. If I go to Xian again, I will definitely stay this place again

  • 29th Sep 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for recommending our hostel, we will try our best to be better, providing you the 100% satisfaction service and making you have a comfortable and appreciated stay. Best wishes. Wendy.

100%

So friendly!

Owner Comment (Hide)
So friendly you are and so powerful your words is! thank you so much. Wendy.

91%

Very helpful staff, delicious food, nice events in the common area. We made their "Terracota Army Tour", i recommend it, the guide is a very lovely and nice girl.

Owner Comment (Hide)
Thanks a lot for the high speak , we will always adhere to the original advantages and dig more features that you could feel the different and progressive hostel- hantanghouse. We are looking forward to meeting you next time. Wendy.

100%

Really enjoyed my stay. They were very helpful when it came to arriving earlier than booked and also leaving later than booked. And if it weren't for a slight misunderstanding, everything would've been perfect. I stayed for a total of 4 nights. Slept in a 8-bed dorm, very nice room, plenty of space, private bathroom with seperated toilet and shower. very clean, nice bed og large locker. The cafe/bar was nice. Maybe a bit pricy, as some of the food cost the same there as in Norway.

Owner Comment (Hide)
That is a inspiring comment that we could get courage and power all the time. 1. we would like to give you the most comfortable stay in our hostel. 2. all the things in the rooms you see is what you need, and also for the free lockers. 3. jamaicablue cafe and bar is very popular, providing all different kinds of food and singer show 3 or 4 times each week. Hope you have a great time here and welcome back.Wendy.

94%

Good locations and a free collection from the railway station. Staff were helpful and knowledgeable, and food and beer made for a good hostel atmosphere.

Owner Comment (Hide)
Thank you for your timely feed back, we are so pleased. The free pick-up will make you get t o our hostel easily and know how to go to the train station; all the staff hope they can help you when you need; great atmosphere lets you make new friends and share your experiences. All of them is belongs to the hostel and you, just come and enjoy. Wendy.

97%

Very good overall but a bit pricy, will recommend this hostel

Owner Comment (Hide)
Thank you for trust us, we will try our best to be better and better. Thank you and best wishes. Wendy.

94%

This hostel is better than the Han Tang Inn if you ask me as far as facilities. More Chinese tourists here and more western tourists at the Inn. Very clean. The staff will tell you there are no buses going to tourist sites but there are buses, they are trying to sell tours is what I was told.

Owner Comment (Hide)
Firstly, thank you to give us a good review, we will make our effort to give you the better and better service. As you said, hantanginn is our sister hostel, both of us has the own feather and different facilities, welcome to come and compare. Truthfully speaking, there are buses to all the places of interests, we must show you on the free map and you can decide the way to go. Best wishes. Wendy.

97%

This hostel really was the best during our stay in China. The deluxe dorms are deluxe - you have your own shower and toilet in the room, the beds are comfy and everything is clean. The laundry took a little longer though, probably because of the rain and the clothes still were a little damp. Staff was very helpful though sometimes the English was a little rough. Cocktail prices are 20 - 40 RMB, Beer is about the same price. Nice place to stay and a oasis of cleanliness :)

Owner Comment (Hide)
Thanks for your high reviews.we will try our best to improve ourselves,welcome to come here next time Sasha

83%

Staff weren't the best we've encountered in China but in the 8-bed dorm there were the softest beds we've slept on in a month! Good inner-city location.

Owner Comment (Hide)
Thank you for your review and telling us that you like your stay here, even though the staff are not so good as you expected, but trust us, we will be better and more friendly. Best wishes. Wendy.

89%

The hostel is very modern and clean, Wendy at reception is absolutely super, her English is perfect and she will happily answer any of your questions. As people wrote before me the food here IS very expensive but on the same small road where the hostel is there's lots of shops and small restaurants that sell very cheap Chinese meals. The free pickup from the train station was a good thing too

Owner Comment (Hide)
The word‘ modern "makes us feel happy and honored, thank you. All of our staff would like to help you, and show you the good restaurant or places to go, maybe some misunderstanding, but sincerely to do. And our hostel has the free pick-up everyday. Hope you have a nice trip. Wendy.

80%

Very comfortable, centrally located hostel. Good tour of terracotta warriors. Decent for meeting other travelers. Only negative is they don't change towels and I was there for 5 days, and say they will charge you if you leave them on the floor

Owner Comment (Hide)
Thank you for your high-spoken review and feeding back for the good experience of the terra cotta tour, we felt honored. For the towers you mentioned, we felt sorry, and we will actively improve the initiative to ask and strive to provide you with a more comfortable service. welcome to your next coming. Wendy.

100%

I asked for a single room but had to change the date of my arrival, so when I arrived the room wasn't available.A very nice young guy(I believe his name was Tim) was very polite and friendly and found the best option for me, so I was really happy with the hostel. The only minus was that my room was on the 5th floor and I had to carry my suitcase upstairs with no elevator.A great location, a very comfortable and clean room and really nice people- definitely worth the price. Thank you very mu

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • Russia
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for feeding back in time and giving us a such high review, we will keep all your words in mind and try our best to be better. Next time, if the room is on the high floor, all the staff would like to help you to carry the luggage and take you to the room. We can share our happiness and sorrow. Best wishes. Wendy.

83%

Clean, good location, good beds and good food. The food isn't cheap though and at times it can be a bit noisy.

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Here is the gratitude of the hostel for your review and thank you for speaking highly of the location, bed and food. We are looking forward to seeing you next time. Wendy.

83%

Great hostel, clean and very safe. Staff is nice and location is less than minutes walk from the city center.

Owner Comment (Hide)
We felt so happy that you had a great time in hantang house and spoke highly of the security, location and staff. We will keep all the good aspects and try our best to be the best hostel in Xi'an. Thank you for your good review. Wendy.

60%

The Han Tang House is essentially a hotel with a restaurant on the groud floor. In this restaurant, they have live music and party every night until late. Even upstairs in our room the noise was so loud that we could hardly sleep (not even with ear plugs). Apart from that the rooms are nice.

Owner Comment (Hide)
First of all, thank you to feed back timely and give a high praise of the rooms. As you said, we have the live music every night, we are so sorry for the inconvenience and noisy, and we sincerely hope you can give us more good suggestions, Thank you. Great greetings. Wendy.

94%

Great hostel, friendly welcome and easy check in. Staff tuned in to western traveller needs and helpful. Would stay here again if back in Xian. Thanks

Owner Comment (Hide)
We are so appreciated for your in-time review, which not only shows us the advantages but gives us full encourage for the job and the hostel. The main aim for us is just making you be relaxed and having a home feeling in our hostel. All the staff will miss you all the time and welcome back. Wendy.

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