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Han Tang House Reviews

NO.32 Nan Chang Xiang, South of Xincheng Square, Xi'an, China

Reviews & Ratings Explained

88%

Rating
1113 Total Reviews
  • 89%Value For Money
  • 90%Security
  • 91%Location
  • 87%Staff
  • 86%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Excellent place. However, the room was not clean when we arrive in. The bed and floor was still dirty from previous guests but they cleaned it fast.

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for giving us a good review and forgiving the inconvience. We sinceerelly hope to see you next time. Wendy.

83%

good place. central and friendly staff

Owner Comment (Hide)
How consise your comment is, which gives us unlimited power, thank you. Wendy.

100%

Excellent facilities with a cool upstairs bar that was great to socialize in. All front desk went above and beyond with any of the requests I made. Especially Sasha, Rose and Mikey.They all helped me manage my plans in Xi'an and always friendly to me during my stay. Mikki the bar manager and all the other waiters I think one was called scott always attentive to customers and managed the whole place excellent. Highly recommend this hostel to any travelers to Xi'an.

Owner Comment (Hide)
Thank you for feeing back so fast, and giving us a high praise. As you said, we all remember the great time you had and the vanluable experience you shared with us, and would like help you to solve all the problems, just hope you could have a good memory here. Wendy.

80%

Loved the location, right in the center of the walled city, within walking distance of the Bell and drum towers, muslim quarter, Mosque, subway system, south gate of old city wall. The staff was great! Very helpful and friendly, english speaking. They had reasonable prices for food and drinks, specials every day, live music. The atmosphere leant well to meeting people and sharing travel tips. Rooms were very comfortable, fresh filtered water was available on each floor.

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
From you review, we can't believe that you are only a traveller here, which means you fully understand everything here, convenient central location inexpensive food and drinks, well-trained and friendly staff and good atmosphere and so on, and also gives us the confident to be better and better. Thank you. Wendy.

97%

Such a great hostel, especially with its location and everything is within walking distances. The staff is very helpful, big ups to Michael who has very attentitive. The most comfortable beds we ever had at a hostel, and we stayed at one of the dorms. A really good citymap was provided at check-in too. Would definitely stay here again.

Owner Comment (Hide)
First of all, thank you for speaking highly of our hostel, especially for the location, staff and beds and so on, we are so appreciated and honored. For the staff, no matter Micheal or any one else, would like to help you all the time. For the free city map, which was provided when you check in and showed the places you are interested. Have a nice trip. Wendy.

100%

Located in cool side street,center of Xi'an. The ladies Wendy, Rose, Mikki, Shasha and Michael helped with planning all my day trips, places of interest to see. Always had a smile on their face and made me feel at home. Great bar on second level for travelers to talk and the western breakfast was excellent. Even the staff at han tang inn, the sister hostel 50m down the road were excellent at booking flight. Frances at that reception assisted me with many things during my stay in Xi'an. A++

Owner Comment (Hide)
How exciting the review is! Because of your support, we are more convinced the meaning of our work and will always stick to it. Thank you, not only for remembering the names of our employees, but giving us high praise. Wendy.

91%

Great hostel and definetly one of the best we stayed at in China. The great offer of Western breakfast was a delight after getting a little tired of the Chinese version. The bar is packed at night, even Chinese locals seem to come here. Only downside: their driver that brings you to the airport on demand and against a fee is a maniac, even for Chinese driving standards. He almost got us killed and that I mean literarily. Neither did he adapt his driving after that incident. Avoid him.

Owner Comment (Hide)
Thank you for liking our hostel and enjoying your stay here, we'll remember your support and encouragement, and to continue to improve and strive for better. And we are sincerely sorry for the driver who picks you up, but thank you for your understanding. Hope you have a nice trip no matter where you are. Wendy.

86%

Amazing (and clean) facilities. Very Western vibe with a bar and Western food (for Western prices). The staff are OK, you'd be forgiven to think some of them are actually European given the cockiness, LOL! I had a good stay and met some cool people. Easy to get to the Terracotta Warriors and Huashan from there.

Owner Comment (Hide)
We are so happy that you like the facilities, vibe and food here, and give the advise about the staff, thank you , we will enhance to improve. Best wishes from hantanghouse. Wendy.

66%

bedding was very clean and comfortable but shower room was not clean, fungi all around the corner, stuffy smell.

Owner Comment (Hide)
Thank you for your timely review. By your comments, although we know that you are satisfied with us, but there are still some good suggestions, we definitely hope you can mail us and we will try our best to improve, thank you, for your stay and the suggestions.Wendy.

97%

Very central location, only 10-15 mins' walk from Bell Tower subway station. The hostel was over our expectation, because its furnishing was as good as a hotel but with a hostel atmosphere. Most staff (not everyone) were nice and helpful. We kept coming back to Hantang when we returned to Xi'an.

Owner Comment (Hide)
Thank you for your kind and effective review, which makes us realize the advantages(central location, hostel facilities but hostel atmosphere)and disadvantages of the hostel, and also lets us know how to improve to become a high-end fashion hostel. We all sincerely hope you can come hantang house again. Wendy

86%

5-10 minutes walk from the Bell Tower in the center of the city, and from there, everything is walking distance inside the old city wall. Rooms were almost hotel quality and the common area had a very relaxed, inviting vibe to it. Beds were comfortable and the showers were hot. Would stay again.

Owner Comment (Hide)
How encouraging and meaningful your comment is, we felt so honored and appreciated, thank you so much. As you said, the hostel is in the city center and easily for you to walk around; the rooms are valuable, especially for the great atmosphere; the shower is 24 hours and so on. All in all, we are waiting for your next coming and hope you can have a nice trip. Wendy.

97%

We had a double room with our own ensuite and it was fantastic- as good as some of the hotels we have stayed in. The staff were very friendly and helpful but as in other comments, they were a bit pushy with trying to sell the tours.

Owner Comment (Hide)
We were so happy that you had a great time in the period you stayed, and feed back us the true feeling timely, thank you. For the things you mentioned, truthfully speaking, we would like to show you the places of interests and you can decide everything by yourself. But we are so sorry to give you the inconvenience. Wendy.

89%

Beds are comfiest in China so far! Nice thick matress. Location is close to subway and bus stop so easy to get about. Great cheap restaurant a few doors down with English menu.

Owner Comment (Hide)
Thank you to give us a high praise and like the food and location here, we are always welcoming you to come and experience the changing hantanghouse next time. Best wishes from all the staff. Wendy.

91%

It was good atmosphere. Staffs were reli friendly. I and my fren reli enjoyed the visit. If I go to Xian again, I will definitely stay this place again

  • 29th Sep 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for recommending our hostel, we will try our best to be better, providing you the 100% satisfaction service and making you have a comfortable and appreciated stay. Best wishes. Wendy.

100%

So friendly!

Owner Comment (Hide)
So friendly you are and so powerful your words is! thank you so much. Wendy.

91%

Great hostel with the sister hostel across the road, both of them in the best place for travelling around, great atmosphere with bands/singers playing, great place to stay and meet people..

  • 25th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your good review. Because of your support and trust, we will be better. Thank you. Wendy.

91%

Very helpful staff, delicious food, nice events in the common area. We made their "Terracota Army Tour", i recommend it, the guide is a very lovely and nice girl.

Owner Comment (Hide)
Thanks a lot for the high speak , we will always adhere to the original advantages and dig more features that you could feel the different and progressive hostel- hantanghouse. We are looking forward to meeting you next time. Wendy.

100%

Really enjoyed my stay. They were very helpful when it came to arriving earlier than booked and also leaving later than booked. And if it weren't for a slight misunderstanding, everything would've been perfect. I stayed for a total of 4 nights. Slept in a 8-bed dorm, very nice room, plenty of space, private bathroom with seperated toilet and shower. very clean, nice bed og large locker. The cafe/bar was nice. Maybe a bit pricy, as some of the food cost the same there as in Norway.

Owner Comment (Hide)
That is a inspiring comment that we could get courage and power all the time. 1. we would like to give you the most comfortable stay in our hostel. 2. all the things in the rooms you see is what you need, and also for the free lockers. 3. jamaicablue cafe and bar is very popular, providing all different kinds of food and singer show 3 or 4 times each week. Hope you have a great time here and welcome back.Wendy.

94%

Good locations and a free collection from the railway station. Staff were helpful and knowledgeable, and food and beer made for a good hostel atmosphere.

Owner Comment (Hide)
Thank you for your timely feed back, we are so pleased. The free pick-up will make you get t o our hostel easily and know how to go to the train station; all the staff hope they can help you when you need; great atmosphere lets you make new friends and share your experiences. All of them is belongs to the hostel and you, just come and enjoy. Wendy.

97%

Very good overall but a bit pricy, will recommend this hostel

Owner Comment (Hide)
Thank you for trust us, we will try our best to be better and better. Thank you and best wishes. Wendy.

(97 results)


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