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Han Tang Inn Hostel Reviews

NO.7 Nan Chang Xiang, South of Xincheng Square, Xi'an, China

Reviews & Ratings Explained

92%

Rating
2615 Total Reviews
  • 92%Value For Money
  • 92%Security
  • 93%Location
  • 95%Staff
  • 91%Atmosphere
  • 89%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

The best thing about this hostel is the staff. Everyone who works here is friendly and very helpful. The hostel itself is very clean and has great facilities. However, the rooms are small, some of the lockers broken and the shower flooded the whole bathroom. The beds though are very comfortable. I went on the panda tour and the terracotta warriors tour and they were both excellent. I would stay here again.


86%

Good place to stay for sightseeing in Xian! Greetings from Germany (Bavaria)

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (1 review)


100%

Eventhough i only stayed for one night, definitely i will stay again if someday i travel back to Xi'an. I rent the twin private room


100%

The staff were very friendly and helped us get our train tickets as well as organising good value tours and experiences. The food in the restaurant was excellent especially the breakfast and it was great to receive a discount for staying there. The room was lovely with a strong hot shower, soft bed and TV with BBC World available. I liked the art work from former travelers as it added to a sense of community.

  • 18th Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


86%

Nice location with a friendly staff, we found the rooms with a little bit of dust and a sewer like smell on the bathroom that refused to fade away.


97%

This is a great place to stay in the heart of Xi'an. The staff are super friendly

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for giving us a high review and speaking highly of the hostel and the staff, we will remember all you said and enhance our best to be better and better. Hope you have a nice trip no matter where you are. Best wishes.

83%

One staff member, Lei Lei, is the best! Some of the other staff were not overly friendly but still nothing to complain about. The only annoying thing is that it is hard to make your own food which is the good thing about the hostels in other countries but my favorite thing here was the location, 9km one way walk to the wild goose pagoda and easy walking distance to everything. Sauna was wicked but only free one night a week. You MUST go to Hua Shan while you stay here!

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


94%

I had a great stay at this place, rooms were clean and comfortable, nice common areas, plenty of information available. Dumpling party was a great way to get to know people. The BEST thing about this place was Lei Lei, a fantastic host! I'd highly recommend here :-)

Owner Comment (Hide)
First of all, we are so appreciated to know and meet you in our hostel, and be honored that you speak highly of rooms , location, staff and all kinds of activities, especially for leilei who is the kindest and the most passionate guy here, thank you. But to be honest, the most happiest thing for us is that you have a great time. we will keep all in heart , and for your support and trust, we must improve and give you better and better service. Great greetings and best wishes.

86%

good hostel with a very good location. staff is friendly and English speaking. only problem is the bathroom in the dorms, as taking a shower floods the entire bathroom. they offer great tours

Owner Comment (Hide)
First of all, thank you for appreciating Hantanginn, and giving a high evaluation, thank you. For the sewer problems, we have made the further processing and detection, but sorry for the inconvenience to you, and we still I hope you can have a home feeling with comfortable and warm in our hostel. All the staff are looking forward to hearing from you for the good suggestions and next coming.

89%

We really liked The Place And The staff was super helpful!

Owner Comment (Hide)
Thank you so much for liking our hostel and speaking highly of the staff, we will enhance our effort to be more friendly and give you the most comfortable home feeling and stay. We are looking forward to seeing you next time.

100%

Really Fantastic Hostel I really love your place! Thanks a lot!

  • 1st Oct 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for feeding back so quickly and giving our hostel a high praise, all the staff feel very honored and appreciated, and we promise that the home-feeling hostel- hantanginn, will be better and better because of your support and trust. Welcome to your next stay.

89%

Though our rooftop garden room was sleeping space only, it was all we needed for sightseeing. Squat and splatter toilet a little smelly, but sit and stock toilet clean. Hotel needs to ensure toilet paper supply is always available. Restaurant food was delicious and staff amiable, fluent enuf in English and very helpful. I would stay a third time, this having been a repeat visit.

  • 1st Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
There is no doubt that we feel your happiness when you stay in our hostel and we are compelled to express our little gratitude.Thank you so much. For the toilet smelling and not enough toilet paper, we will do our best to improve and check frequently to provide. Hope you come here again and feel the changing hostel-Hantanginn. Best wishes.

100%

Lovely staff and a nice clean room with a comfy bed. It was a shame that we only got to spend one night in Xi'an, it was the weekend before 'Golden Week' and the place was just buzzing!

Owner Comment (Hide)
Thank you for feeding back so quickly and giving us such a high praise, which makes us more confident and honored for everything we did , thank you. As you said, we are still upset that you only spend one night here, but all the staff hope you can come many times again and enjoy the old but amazing city and stay at the home -hantanginn. We are always welcoming you.

86%

Very nice and good atmosphere

Owner Comment (Hide)
What a concise review that speaks highly of the staff and the atmosphere, which gives us the power and energy to be more friendly, more outgoing and better. thank you. All the staff hope you have a nice trip no matter where you are. Happy Chinese National Day.

66%

The number of public or shared restrooms needs to be increased. It would be nice to have a mirror in the room.

Owner Comment (Hide)
On one hand, thank you for feeding back as soon as you can. One other hand, thank you for providing us two good and useful suggestions, we will feed back to the manager and improve. We sincerely thank you for your support. Best wishes from hantanginn hostel.

97%

Great atmosphere! The rooms are quite small, but the rooftop garden makes up for it! Staff is extremely helpful. Great vibe to meet other fellow travelers!

Owner Comment (Hide)
Have to say, you have a pair of keen eyes, you not only find our advantages of good atmosphere and the staff, but have noticed the mysterious and beautiful roof garden - easily to get sunshine and enjoy afternoon tea. That is very great. So thank you, thank you for spending a great time in hantanginn and giving us unlimited encourage and support.

77%

Pro: Location is good (close to the Bell & Drum tower.), Staffs speaks good English. Con: Water pressure is weak.

Owner Comment (Hide)
Thank you for giving us such a clear-conditioning comment, on the one hand, we see a clear advantage - convenient location and excellent staff. On the other hand, we also see a problem - toilet water plugging. But we will improve in time according to your suggestion, keep a good, continuous efforts to strive for the better. welcome to come again to check and experience the home feeling hostel -hantanginn.

69%

It is a nice hostel, but it was a bit more quiet than expected. Nice food, rooms are alright and staff is nice. Lockers are pretty old and probably easy to break in. Bathrooms gets flooded and one for six people is not enough. Cool dumpling party on Friday's.

Owner Comment (Hide)
We are so happy and appreciated that you give us so many good suggestions after your stay and feed it back in time, thank you. For your review, we will check the lockers and change the old one, but we promise that the lockers are safe and good to use no matter it is old. And we also have the private bathroom inside of the room and a public one in the roof garden which can be used all the time. All in all, we are so please to talk with you, and get the useful advise. Thank you again.

94%

The hostel is centrally located within 10-15 minutes walk to the Bell Tower, the Drum Tower and the Muslin Quarter. The staff is extremely friendly and helpful. I was traveling with my parents and needed to change my booking last minute, and the hotel was fully booked already. However, the staff (Daisy and Yang Fang) went out of their ways to help make arrangements so we could stay in the same hostel without having to move. Definitely will stay here again if I am back in Xi'An.

Owner Comment (Hide)
Thank you for giving us a high praise and showing us all the aspects of hantanginn, thank you. From these words, we have seen our strengths and weaknesses, and known what we should improve. But no matter how, helping you solve problems, making your stay comfortable and warm is our responsibility, we will always stick to, to do better. Welcome back.

89%

The instructions to the hostel were not clear enough to get me exactly to the hostel. They should include the unit number, or a description of the outside of the hostel. My instructions from the email only said "Xi'an Hostel". That is not the correct name.

  • 16th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Dear Friend, thank you for feeding back on time, and we are appreciated that you speak highly of the staff and enjoy your stay here. Ans also we are so sorry for the inconvenience of the instructions of the address. Now we have checked all the information, it is easy for you to find, if not , you can call us, we would like to pick you up and show you how to get here easily. Have a nice trip.

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