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Han Tang Inn Hostel Reviews

NO.7 Nan Chang Xiang, South of Xincheng Square, Xi'an, China

Reviews & Ratings Explained

91%

Rating
2659 Total Reviews
  • 92%Value For Money
  • 91%Security
  • 92%Location
  • 94%Staff
  • 91%Atmosphere
  • 89%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

This is one friendly and cool place to stay. Fangfang was really helpful with a medical issue, went out of her way to assist us. Only criticism would be that the food was a little pricey apart from that all good. Thanks.

Owner Comment (Hide)
Thank you for your good feedback and praising me ,specially i ‘m very appreciated you can trust me to try the medical. Thank you again . About the food price ,if you take it compare with other west restaurant in xi'an we are much cheaper.,and also we are bagpackers ,we have to give lower price and offer more convenience for our guests. Wish to see you again ! Have a good trip! Best Regards fangfang

83%

I really liked the menu for breakfast, lunch and dinner at the hostel. And I liked the big free lockers they offer in the rooms. The tours they offer are also very nice! And the staff was very friendly and helpful. Location was in an alley I'd rather not walk through when it's the middle of the night but in the early evening it feels safe. And it's close to the highlights of the city. I have to give facilities a less higher score because of the flooded bathroom after every shower.

Owner Comment (Hide)
We are so honored that you enjoy yourselves and like the menu, free service, tours and stsff ad so on, we will enhance to be better and better and sincerely hope yoou could come next time. Best whises from all the staff.

80%

We liked the atmosphere, also the staff was very friendly. It was easy to find it with the instructions the hostel sent us before. Our room was clean and the breakfast was deliciuous. We will repeat!

Owner Comment (Hide)
We are so happy that you have a great impression of the hostel, especially for the staff, atmosphere, easily-found location and food and so on, and thank you for the high rating at the same time. For your support and trust, we will try our best to give you the 100% satisfaction and sincerely hope you can come back to experience again. Best wishes from all the staff.

94%

Staff were brilliant, hostel has really good atmosphere. Did the Terracotta Army tour through the hostel which was also brilliant.

Owner Comment (Hide)
Thank you for your good review ,we are very happy to heard about it . All of our staff is host,we will try our best let every guests feeling the hostel is home ,welcome back to home . The tour terra-cotta one day trip orgnised by our hostel , we promise it is no shopping ,only see worries ,we did it . Thank you for your like it , we will offer much more good service for the guests because of your Recomanded. Thank you agian ! Enjoy you trip! Best Rehards fangfang

91%

The best thing about this hostel is the staff. Everyone who works here is friendly and very helpful. The hostel itself is very clean and has great facilities. However, the rooms are small, some of the lockers broken and the shower flooded the whole bathroom. The beds though are very comfortable. I went on the panda tour and the terracotta warriors tour and they were both excellent. I would stay here again.

Owner Comment (Hide)
What a powerful review and evaluation which inspires our staff to be much more patient and professional not only for the work skill, but the spirit, so thank you so much for your support and trust. And also because of your review, we reliease something not so perfert about the hostel, and have solved opportunely, so thank you again, for your good suggestions. All the staff is always waiting for your next coming.

86%

Good place to stay for sightseeing in Xian! Greetings from Germany (Bavaria)

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
From your words, we feel a deep sense of positive energy , so thank you so much for the joy and memories you shared with us. Greeting from hantanginn (Xi'an).

91%

The lobby area was a bit congested. Plus point is there are ample seats during meal time at one sitting.

Owner Comment (Hide)
Thank you for your review which not only shows the advantages but one good new suggestion for the hostel, we will keep it and make the lobby more bright and confortable. We are looking forward to your ideal ideas and next coming. Best wishes from the hostel to Mr. ming.

100%

Eventhough i only stayed for one night, definitely i will stay again if someday i travel back to Xi'an. I rent the twin private room

Owner Comment (Hide)
You might not know how important your support is, which gives us the courage and power to be more confident to our job and the things we are insisting on, thank you. We will take this as motivation to strive to become a better Hantanginn looks like your warm home that you can stay as long as you would like. Have a nice trip and best wishes.

86%

Excellent staff. Fluent english and very helpful.

Owner Comment (Hide)
Thank you for your kind review, we will do our best to be the best hostel, thank you.

86%

Nice location with a friendly staff, we found the rooms with a little bit of dust and a sewer like smell on the bathroom that refused to fade away.

Owner Comment (Hide)
Thank you for speaking highly of the good location and friendly staff, we felt honored and happy, and will insist on these forever. And at the same time, we are so sorry for the inconvience about the dark light and smell bathroom, we have checked and will try our best to solve the problems as soon as possible. We are sinerely hoping you can come next time and have a better experience that before. Hantanginn is always waiting for and welcoming you.

97%

This is a great place to stay in the heart of Xi'an. The staff are super friendly

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for giving us a high review and speaking highly of the hostel and the staff, we will remember all you said and enhance our best to be better and better. Hope you have a nice trip no matter where you are. Best wishes.

83%

One staff member, Lei Lei, is the best! Some of the other staff were not overly friendly but still nothing to complain about. The only annoying thing is that it is hard to make your own food which is the good thing about the hostels in other countries but my favorite thing here was the location, 9km one way walk to the wild goose pagoda and easy walking distance to everything. Sauna was wicked but only free one night a week. You MUST go to Hua Shan while you stay here!

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
First of all, thank you for enjoying your stay here and giving a high review about the location and staff, especially for leilei, an excellent staff, but don't worry, all the staff is willing to give you the favor you need. To be honest, there are twice for the free sauna every week, you can join if you would like and at least for four people. And we have the microwave you can use for the food. Best wishes from hantanginn youth hostel.

94%

I had a great stay at this place, rooms were clean and comfortable, nice common areas, plenty of information available. Dumpling party was a great way to get to know people. The BEST thing about this place was Lei Lei, a fantastic host! I'd highly recommend here :-)

Owner Comment (Hide)
First of all, we are so appreciated to know and meet you in our hostel, and be honored that you speak highly of rooms , location, staff and all kinds of activities, especially for leilei who is the kindest and the most passionate guy here, thank you. But to be honest, the most happiest thing for us is that you have a great time. we will keep all in heart , and for your support and trust, we must improve and give you better and better service. Great greetings and best wishes.

86%

good hostel with a very good location. staff is friendly and English speaking. only problem is the bathroom in the dorms, as taking a shower floods the entire bathroom. they offer great tours

Owner Comment (Hide)
First of all, thank you for appreciating Hantanginn, and giving a high evaluation, thank you. For the sewer problems, we have made the further processing and detection, but sorry for the inconvenience to you, and we still I hope you can have a home feeling with comfortable and warm in our hostel. All the staff are looking forward to hearing from you for the good suggestions and next coming.

89%

We really liked The Place And The staff was super helpful!

Owner Comment (Hide)
Thank you so much for liking our hostel and speaking highly of the staff, we will enhance our effort to be more friendly and give you the most comfortable home feeling and stay. We are looking forward to seeing you next time.

100%

Really Fantastic Hostel I really love your place! Thanks a lot!

  • 1st Oct 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for feeding back so quickly and giving our hostel a high praise, all the staff feel very honored and appreciated, and we promise that the home-feeling hostel- hantanginn, will be better and better because of your support and trust. Welcome to your next stay.

89%

Though our rooftop garden room was sleeping space only, it was all we needed for sightseeing. Squat and splatter toilet a little smelly, but sit and stock toilet clean. Hotel needs to ensure toilet paper supply is always available. Restaurant food was delicious and staff amiable, fluent enuf in English and very helpful. I would stay a third time, this having been a repeat visit.

  • 1st Oct 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
There is no doubt that we feel your happiness when you stay in our hostel and we are compelled to express our little gratitude.Thank you so much. For the toilet smelling and not enough toilet paper, we will do our best to improve and check frequently to provide. Hope you come here again and feel the changing hostel-Hantanginn. Best wishes.

100%

Lovely staff and a nice clean room with a comfy bed. It was a shame that we only got to spend one night in Xi'an, it was the weekend before 'Golden Week' and the place was just buzzing!

Owner Comment (Hide)
Thank you for feeding back so quickly and giving us such a high praise, which makes us more confident and honored for everything we did , thank you. As you said, we are still upset that you only spend one night here, but all the staff hope you can come many times again and enjoy the old but amazing city and stay at the home -hantanginn. We are always welcoming you.

86%

Very nice and good atmosphere

Owner Comment (Hide)
What a concise review that speaks highly of the staff and the atmosphere, which gives us the power and energy to be more friendly, more outgoing and better. thank you. All the staff hope you have a nice trip no matter where you are. Happy Chinese National Day.

66%

The number of public or shared restrooms needs to be increased. It would be nice to have a mirror in the room.

Owner Comment (Hide)
On one hand, thank you for feeding back as soon as you can. One other hand, thank you for providing us two good and useful suggestions, we will feed back to the manager and improve. We sincerely thank you for your support. Best wishes from hantanginn hostel.

(119 results)


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