Hangzhou International Youth Hostel Reviews

This place has almost everything you could ask for in a hostel, but the staff usually tend to be too busy to care about you.

The location and the room were excellent. It is literally a few meters from West Lake and central to all the attractions, restaurant, galleries, boats etc. The only problem i had is that the door to my room wouldnt open EVERY SINGLE TIME that i tried to open it during my two day stay. I had to call the housekeeper to let me in about 5 or 6 times till i learned to shake and bang it violently. Then i got a sore shoulder , back and arm muscles .and had to take ibuprofen.

Great hostel! Perfect location right by the west lake, nice atmosphere, staff and facilities were fine.

Perfect location, we loved it! Friendly and helpful staff who spoke English well. Very clean, highly recommended

Breakfast tends to be quite expensive as it is supposer to be at the near café.

It's quite hard to see the IYH symbol from the street, so it could be a good idea to add some placards

I enjoy my stay. The location is best as it is really one minute walk to the West Lake.will stay at this place again. One small thing I would like to add is that the staircase is a little bit dim.

for 15 yuan a night it was good but this place can improve a lot

The location was awesome and the front desk staff were reasonably helpful. The rooms, however, need to be repainted regularly.

The hostel was clean and beds were comfortable. I would stay there again. Bar has very good food, although you have to wait quite long.

Arrived during Ching Ming festival so it was busy. Directions were not great from train station. No towels available the night before or morning of our check out. We went to Lonjing tea village. Staff told us there would be 'loads of taxis' to bring us back but we couldn't get any - all booked out which we had oringinally asked the hostel to do for us but were told that such a service did not exist! Location was excellent. Very happy with dorm. Very clean despite no soap in bathroom.

Lovely room with ceiling view to the sky. Try the muesli for breakfast.

I have stayed at this hostel many times. The single ensuite rooms on the third floor are quiter than the second floor single ensuite rooms. The second floor single ensuites are directly above a garbage disposal area and in the rooms there is a sign saying not to open the windows in the morning because the smell rises. Avoid the twin ensuites because they are situated above the restaurant and the sliding doors are noisy when closed at night. Hot water is restricted. Helpful staff!

This is a cool place to stay. I got a private room with nice decoration. What i like most is the wooden roof. Nice courtyard, nice kitchen, even though i dont have a chance to use it, lol. The public toilet and shower room is very clean. Location is amazing, as it is nearby the west lake at the same time, it is inside of the city. It looks to me that this hostel tried to seperate chinese from non-chinese, personally, i do like it mixed, because thats the fun of staying at hostel.

This was a very nice hostel, great location, friendly staff, internet worked ok in the rooms. It was a little cold, though.

You get what you pay, room is big in comparatiion with another hostels. Location is fantastic, bathroom and shower were clean. Wifi works good even in the rooms.

We read mixed reviews about this place, mostly positive. We are very pleased with the effort the staff put in, and the whole ambience was warming. We would recommend this hostel to all that enquire. The rooms are just average, and seating in the common area way too few. But value all the same.

Please heat the kitchen and shower!!!

Location is nice because it's near West Lake(10 min walk). But don't expect anything more than a bed. The dorm is freezing, air conditioning didn't work. Staff was RUDE! They knock on our door in the middle of the night and require for a head count to prevent extra people sleep in the dorm! For christ's sake it's 3 am in a -7°C place!!! And they did it again in the next night!

I have stayed at this hostel before without a problem but last time I had to leave at 5.00am to get to the airport. I asked two separate staff members if it would be alright to check out that early and they said \"yes\", but in the morning the \"inside\" door to reception was locked. I had to go out the back door and down the alley and round to the front of the building with my case. The front door was also locked. Fortunately a night watchman saw me and eventually let me in to check out!