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Hanoi Backpackers Hostel - Original Reviews

48 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained

86%

Rating
1107 Total Reviews
  • 79%Value For Money
  • 86%Security
  • 93%Location
  • 86%Staff
  • 87%Atmosphere
  • 84%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

The hostel itself is average-there are cheaper ones available on the same road. They oversell it a tad with the whole 'rooftop bar' experience. The bar is tiny, and they shut it down really early. The rooms were quite dirty. I never saw the bathrooms being cleaned.Hot water rarely available, and the manager was extremely rude and sarcastic when I complained about this. All of the other staff were fantastic-it's just the manager who needs to work on her customer service skills, and attitude.


89%

This is a wonderful hostel! Prime location. Very social but not overly so since the party moves their downtown location around 9:30pm. Would definitely stay there again and I'm recommending it to all of my friends who plan on comig to Hanoi!

  • 4th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


86%

This is a slightly pricey option but definitely worth it if you are travelling alone and want to meet people. The beds are super comfy, with individual power points and the lockers are excellent. This is most definitely a social hostel, so I wouldn't recommend it if you are after a quieter stay. The staff are helpful and knowledgeable.


66%

Very busy.Very much a cash generating machine. EVERYTHING here is 2-3 times more expensive than other vendors. Tours, food, beers etc. A guy staying in my dorm LITERALLY got 3rd degree burns and had to be be hospitalised from the BOILING shower water. Stripped his foot clean of skin. No warning signs etc Cost him $100 in hospital fees and ruined his whole trip. Staff didn't care at all and just asked for him to pay his room bill. In this hostel, you're a number. Not a guest.


94%

Great place to meet other backpackers, clean rooms and staff are very helpful for all your needs!


57%

Avoid this hostel if you are not willing to party with the staff 24/7. This is the worst hostel I have stayed at, in terms of facilities and amenities it is fine however the staff are extremely rude and cliquey. if you are coming to Hanoi to learn and discover then this may not be the hostel for you. if you are travelling to Hanoi to party and suck up to the staff then this is for you.


100%

A great hostel and when asked about one in HCMC they said they were making one! Yay!! Also a great friendly staff member called Katrice!


86%

The Original is more chill then their down town location. The sheets had glitter on them so not sure why. The WiFi was a bit spotty here though. I ask the staff and they said they were having issues. But, other then that I enjoyed my stay here. Its near a good number of attractions and places to eat. I did there Castaway tour and would recommend it for sure.


100%

Everything was excellent here from the staff to the free breakfast! i stayed at the original but always made my way to downtown to. great atmosphere and great people and would suggest their castaway tour too. special mention to ally, nick, josh, jessie and katrice who made my stay a blast. speak to ally if your stuck for food she knows her stuff about food in hanoi :).


91%

Great stuff! Very supportive!!

  • 28th Dec 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 25-30
  • (1 review)


100%

A smaller version of the Backpackers downtown, but both meet up for the same pub crawl every night. Definitely a good time. Also, be wary of the castaways tour unless you're only interested in drinking, instead of actually seeing Halong Bay.


86%

Really cool hostel with a great atmosphere and really helpful staff. The hot water ran out a few times in the shower but that's really the only complaint I can't think of. The nightly pub crawl is awesome.


91%

These guys are super helpful and have an awesome bar... #wasted


83%

We had a lovely stay in a private room. Staff were helpful and they organized tge day trip to Tam Coc very well. Great location. Close to the lake and near good places to eat

  • 17th Dec 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


89%

A bit too much effort is made to make money off of you while you're there.


83%

Stayed here for a total of 5 nights. It is a nice, clean, and social hostel but too expensive for what you get. My locker was broken and the bathroom was not very clean, and my bed light didn't work. Half the staff just drinks on the job and doesn't know all the information they should. For Castaways, think about booking one night at a time. It is a pretty drunk party scene, but fun nonetheless. Staff drinks more than the guests.


66%

More chilled out than the downtown hostel which is a cattle market every night. A very average hostel but it always has lots of backpackers so remains popular and serves a purpose.

  • 30th Nov 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


71%

Was a party hostel but the bar shut down at 9:30. Free bfast was great. Their tours were quite expensive so book them elsewhere!


83%

Good facilities and clean as you'd expect from a hostel of its size. Great for meeting other travellers but it's more expensive, in everyway, than the other options. If you want to feel like you're in hanoi and not just another large hostel it's probably not for you.


86%

Typical hostel you would expect. It is nice and clean and the rooms are a decent size. It all feels a bit fake though, definitely does not feel like you are in the middle of Hanoi.


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