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Hanoi Ciao Hostel Reviews

8 Tho Xuong Lane, Au Trieu Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained


103 Total Reviews
  • 85%Value For Money
  • 85%Security
  • 95%Location
  • 100%Staff
  • 80%Atmosphere
  • 85%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hotel is in a very good situation and the personal in the reception, especially Thuy and Lan. They help you if you need anything. The rooms are ok and its clean.


Excellent choice in Hanoi. We really enjoy our stay at this hotel. Hotel location is very centre but not in the busiest part which makes it excellent for taking rest after exhausting day. It's take only 5 minutes to the Lake and many nice place and restaurant. The staff was amazing helpful. They welcome you a drink and some fruits during the time you waiting for check in. The room is very comfortable : soft bed, large window with church view, private computer in the room, fast wifi connection

  • 8th Dec 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)


Very kind staff, they let us have a shower before check in and helped us with trips.


staff was helpful and location was good. Walking from lake and shopping market.

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